D-Link DPH-70E, User Manual

Page 1: ...1 DPH 70E Modem IP Phone User s Guide Rev 1 00 Rev 01 Jan 2003 DPH 70E Rev 01 Printed In Taiwan RECYCLABLE ...

Page 2: ...duct D Link shall have the sole discretion whether to repair or replace and replacement product may be new or reconditioned Replacement product shall be of equivalent or better specifications relative to the defective product but need not be identical Any product or part repaired by D Link pursuant to this warranty shall have a warranty period of not less than 90 days from date of such repair irre...

Page 3: ...ntation Purchaser assumes responsibility for the selection of appropriate application and system platform software and associated reference materials D Link makes no warranty that its software products will work in combination with any hardware or any application or system platform software product provided by any third party excepting only such products as are expressly represented in D Link s ap...

Page 4: ...AMAGE IF YOU PURCHASED A D LINK PRODUCT IN THE UNITED STATES SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU D Link Offices for Registration and Warranty Service The product s Registration Card provided at the back of this manual must be sent to a D Link office To obtain an RMA number for warrant...

Page 5: ...2 RECEIVING PSTN CALL 16 6 3 TRANSFERRING PSTN CALL 16 7 DPH 70E CONFIGURATION 17 7 1 ISP PARAMETERS 19 7 2 CALLING CARD PARAMETERS 19 7 3 PHONE SETTINGS 20 7 4 ADVANCED SETTINGS 22 7 5 REVIEW CONFIGURATION 22 7 6 SAVE AND EXIT 23 8 ADDITIONAL FEATURES 24 8 1 UPGRADING SOFTWARE 24 8 2 LOADING FACTORY DEFAULTS 24 8 3 DEVICE MANAGER CONNECT 24 8 4 SPEED DIAL 24 8 5 LOCK 24 9 APPENDIX A PROCEDURE FOR...

Page 6: ...DPH 70E User s Guide 6 9 5 DELETING CHARACTER 27 10 APPENDIX B TROUBLESHOOTING 28 11 APPENDIX C DPH 70E PRODUCT SPECIFICATIONS 30 ...

Page 7: ... normal PSTN call DPH 70E needs to be configured once and there is no need to configure it again unless there is change in Internet access or calling card information DPH 70E is a standard based device and works with any Internet Service Provider ISP and VoIP Internet telephone service provider It plays user friendly status messages and configuration messages in a language of your choice DPH 70E h...

Page 8: ... 1 1 Acronyms LED Light Emitting Diode IP Internet Protocol ISP Internet Service Provider PPP Point to Point Protocol PSTN Public Switched Telephone Network RTP Real Time Protocol SIP Session Initiation Protocol TFTP Trivial File Transfer Protocol VOIP Voice Over Internet Protocol same as Internet Telephony 1 2 Definitions Idle State DPH 70E is said to be in idle state when the speaker is off LEDs...

Page 9: ...quirements You will need the following to use DPH 70E AC power outlet 230V 50Hz Local telephone line connection Access to dial up Internet connection via ISP that is PPP compatible Account with a VoIP Internet Telephone service provider 2 2 Installation 1 Connect the handset to DPH 70E with handset cord 2 Plug one end of telephone cable RJ 11 into the LINE port on the rear panel of DPH 70E and the...

Page 10: ...e power adaptor is plugged into a live electrical outlet and that the power cord is pushed securely into the connector 5 Now DPH 70E is ready for basic configuration as described in the next section Warning DPH 70E needs Internet access and Internet calling card information to make Internet phone calls However it can make normal PSTN phone calls without any configuration ...

Page 11: ...u Enter configuration state Green Lock Cancel Lock or unlock the phone using this key In configuration state used for deleting the last entered character None Speed Dial Dialing the number from address book None Redial Redial the last dialed number None Enter Used as termination key for any entry to phone None Speaker Switch on or off the speakerphone functionality Red Arrow Keys Used for volume c...

Page 12: ...number and terminate by pressing ENTER button During entry it echoes the character pressed 5 After the termination it plays back the value as You entered xxxx press 1 to accept 2 to re enter Press 1 to accept the entered parameter If you want to re enter the parameter press 2 6 Follow the voice menu to enter ISP User Name and password After ISP configuration phone plays the main menu 7 Enter 5 to ...

Page 13: ...ease enter the password This is required only to configure the VoIP server address The default password is 56789 If password is not known press ENTER to come to main menu 7 Enter 5 to save the calling card information After these basic configurations DPH 70E is ready to make and receive Internet phone calls as described in the next section ...

Page 14: ... fails DPH 70E will disconnect modem turn off VoIP LED plays an error message and then goes to idle state If the Internet access line is busy it will retry 4 times before giving up Warning In RECEIVE state DPH 70E is connected to the Internet and you will be charged for Internet access Do not leave the phone in RECEIVE mode unless you are expecting an Internet phone call 5 2 Making Internet call 5...

Page 15: ...od to help you in such situations You dial in hands free mode Press speaker button the speaker will be turned ON Then press VoIP button and dial a number followed by ENTER without lifting the handset DPH 70E will establish Internet call with the called party and play ring back tone However if the Internet access line is busy DPH 70E will retry 5 times before giving up During the process of establi...

Page 16: ...or PULSE MODE DIALING PSTN number is also dialed in pulse mode DPH 70E has special supports for operation behind an EPABX For example you may have to dial 9 to get external dial tone and then dial the destination number In this scenario first dial 9 ENTER to dial to EPABX and get external dial tone then dial the destination number Warning DPH 70E identifies end of phone number by ENTER Please term...

Page 17: ...nu is shown below Each of the different options in the menu are described below The configurable parameters are shown in bold letters DPH 70E plays the current value of each parameter and allows you to edit or skip to next parameter After entering a parameters value it plays it back for verification After password verification DPH 70E will play the main menu as below Press 1 to enter ISP parameter...

Page 18: ...ode 2 Volume Control 3 Dial Prefix 4 Ring Tone 5 Review Configuration 6 Î Exit to Main Menu 7 Speed Dial 1 Software server Address 2 Software Version 3 Review Configuration 4 Î Exit to Main Menu 5 ISP Phone Number ISP User Name ISP Password VoIP User Name VoIP Password VoIP Server IP 6 REVIEW CONFIGURATION Configuration Password Country code Volume Control Dial Prefix Ring Tone 4 REVIEW CONFIGURAT...

Page 19: ... EPABX In some scenarios you may have to introduce a delay after dialing external access number or wait for secondary dial tone A dot in phone number will introduce a delay and a _ under score will look for secondary dial tone For example 9 6788341 will introduce a small delay after dialing 9 before dialing other digits ISP User Name The user name identifies the user to Internet Service Provider I...

Page 20: ...This is the password for accessing and configuring the calling card information It can have maximum of 30 characters Default is 56789 The user is advised to change this value If you forget this password reset the phone to factory values and configure the phone again 7 3 Phone Settings 7 3 1 Configuration Password Internet access and calling card parameters are valuable information and it can be mi...

Page 21: ...oIP and PSTN calls DPH 70E has separate volume control for Internet and PSTN calls You can select a level in the range of 1 5 to adjust the volume level The default values are 3 for VoIP calls and 3 for PSTN calls 7 3 4 Dial Prefix This feature enables DPH 70E to add a prefix to all dialed VoIP phone number For example if you configure this field to 00 and dial 1 786 926 the phone will dial 001 78...

Page 22: ...an have maximum of 30 characters including dots Default server address is dph70 cityonlines com or 202 62 83 106 7 4 3 Software version number This option plays the current software version in DPH 70E It will change if you download newer version of software from Internet 7 4 4 Review Advanced Settings Configuration This option plays current information for all parameters in extended menu as Speed ...

Page 23: ...ve and Exit This option saves all the information entered in the configuration and exits from configuration option You can leave the configuration without saving the information by replacing the handset or switching the speaker off ...

Page 24: ... The phone needs to be configured again for Internet access and calling card information before it can be used Note On pressing 789 ENTER DPH 70E will ask for confirmation 8 3 Device Manager Connect DPH 70E can be remotely monitored for diagnosis and configured using a utility known as Device Manager Server The service provider manages this utility You can connect to the Device Manager Server by p...

Page 25: ... 12345 the phone can be unlocked by pressing sequence LOCK 12345 followed by ENTER key If password is forgotten after locking the device the user can press the Lock key followed by factory reset sequence Note Phone can be Locked only in IDLE state WARNING After unlocking if the entered password is correct then the phone will restart which may take around 5 seconds ...

Page 26: ...abets 9 3 Entering Capital Letters You need to press a SHIFT button and a digit key specified number of times to enter the capital letters marked on digit keys SHIFT LED turns on after SHIFT button is pressed and turns off after the digit key is pressed Press a SHIFT button and then the digit key the following number of times to enter the capital letters o Twice to enter the capital of the first l...

Page 27: ...acter Special Character Description Key To be pressed Exclamation 0 At 1 Dot 2 Hyphen 3 _ Underscore 4 Dollar 5 Ampersand 6 Slash 7 Colon 8 Pipe 9 Note Backspace can be used to delete the unwanted character It will delete the last entered character Examples To enter press VoIP followed by key 1 To enter press VoIP followed by key 2 9 5 Deleting Character CANCEL key act as backspace in configuratio...

Page 28: ...ndary dial tone or introduce a delay Please refer to configuration section for more information Password entered is incorrect Try again If invalid password is entered to access configuration state this message is played The ISP line is busy please call after some time This message is played when the Internet access line is busy This may happen during peak hours The ISP server is not responding It ...

Page 29: ...you have called is busy please call after some time This message is played when the called phone is busy Incorrect value Press 1 to edit 2 to skip This message is played when invalid information is entered as part of configuration Phone is locked Please unlock the phone and try again This message is played when the phone is locked When in locked state phone will not perform any functions You need ...

Page 30: ... on or off Red Steady Menu LED Indicates if phone is in configuration state Green Steady Speaker button Press this button to turn on and off the speaker for hands free dialing Shift Mute button Used for entering upper case letters during configuration state Used to mute the other party when pressed in call VOIP button Tells the phone to connect to Internet while making an internet phone call Puts ...

Page 31: ...CP RFC0793 UDP RFC0768 RTP RTCP RFC1889 RFC1890 SDP RFC2327 PPP RFC1661 To connect to ISP via dial up connection TFTP Trivial File Transfer Protocol is used for firmware download Reset to factory defaults After pressing a factory reset key sequence the phone restarts with all default parameters The access sequence is 789 ENTER Configuration using Keypad Digits Special characters and all letters ca...

Page 32: ...lines com or 202 62 83 106 Safety EMI Specifications Standards Compliance FCC Class B part 15 and part 68 Operating Temperature 0 C to 50 C Storage Temperature 10 C to 60 C Humidity Range 5 to 95 Non condensing Dimensions 52 H x 206 L x 103 mm without handset Weight 800gms ...

Page 33: ...30 Kriftel Germany TEL 49 6192 97110 FAX 49 6192 971111 WEB www dlink de BBS 49 6192 971199 INFO 0130 7250 00 toll free HELP 0130 7250 40 toll free INDIA D Link INDIA PVT LTD Plot No 5 Kurla Bandra Complex Rd Off Cst Rd Santacruz E Bombay 400 098 India TEL 91 22 26526696 56902210 FAX 91 22 26528914 ITALY D Link ITALY Via Nino Bonnet n 6 20154 Milano Italy TEL 39 2 2900 0676 FAX 39 2 2900 1723 JAPA...

Page 34: ...9 500 999 1000 or more 3 What network protocol s does your organization use XNS IPX TCP IP DECnet Others_____________________________ 4 What network operating system s does your organization use D Link LANsmart Novell NetWare NetWare Lite SCO Unix Xenix PC NFS 3Com 3 Open Banyan Vines DECnet Pathwork Windows NT Windows NTAS Windows 95 Others_________________________________ 5 What network manageme...

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