DRO-210i Web Configuration
DRO-210i User Manual Page 3-84
APPENDIX
Password recovery:
If user forgets his/her password he/she has to call Technical support and
tell his/her MAC addresses which is there on the product sticker of the
Router. Once user informs Tech. support his MAC address, Tech. support
will generate one <username> and a <serial-key> for that user and sends
him through mail/post (any secure medium).
Once user gets the username and serial key from tech. support, he/she has
to go the following URL.
https://<ip address of LAN port>/html/Backup.html
To access this page user has to enter “DRO210i” as username and
“DRO210i” as the password. This web page will ask for username and
serial key. If user enters the <username> and <serial-key> properly (same
as received from the Tech. support), then the password will be displayed
to the user for subsequent login to the router.
Once user has used the set of that <username> and <serial-key>, it gets
expired. It means one set of username and serial key cannot be used again
to recover the password. Moreover that set of user name and serial key
will not be applicable to any other customer/user since all the routers have
different MAC address.