D-Link DVC-1000, Manual

Page 1: ...Manual i2eye i2eye i2eye i2eye i2eyeTM TM TM TM TM Building Networks for People Broadband VideoPhone Patent Pending DVC 1000 v2 0...

Page 2: ...rd 9 Using the Setup Wizard 10 Using a Telephone with the DVC 1000 13 Using the DVC 1000 14 Using the Configuration Menu 19 Using the DVC 1000 with Routers Gateways or Modems 33 Troubleshooting 39 Fre...

Page 3: ...your i2eyeTM DVC 1000 VideoPhone Using advanced video compression technology the i2eyeTM DVC 1000 VideoPhone maximizes the image and audio quality within the available bandwidth It is an ideal soluti...

Page 4: ...device that allows input of standard composite video using RCA Jacks Optional An external microphone can be connected to the pink Mic port on the rear of the device for improved audio quality when a g...

Page 5: ...Wizard Picture in Picture view or full screen view Remote control included Speed Dialing Advancedvideoandaudioprivacyprotection Built in Caller ID Auto mapping of IPAddress Answer incoming calls usin...

Page 6: ...his light turns on briefly at power up It is then off during normal operation Call Monitor Front left side of lens Steady red light indicates video is being sent Front far right A green light indicate...

Page 7: ...the left of the cursor The following page contains a breakdown of the features of the remote control The DVC 1000 needs to be set up before use Use the Quick Installation Guide included with the DVC...

Page 8: ...ong with the ENTER CANCEL and number keys to enter information in the Setup Wizard screen The asterisk sometimes called a star key is used to enter a period also called a dot Number sign Cancel Full s...

Page 9: ...to change from UPPER to lower case The keypad features wraparound capability Pressing continuously on the right arrow will navigate you through all the rows of the alphabet The DVC 1000 uses a keyboar...

Page 10: ...he Setup Wizard Press ENTER on the remote control to continue to the next screen This is where you enter your name area code and phone number The bottom of the screen has instructions on using the on...

Page 11: ...Address from the DHCP server When this is checked the other settings on this screen are automatically grayed Also if this setting is checked you will skip the DNS screen described on the next page as...

Page 12: ...revious page you will see the screen for setting DNS server addresses The DNS screen asks for information regarding the Domain Name System DNS server You should be able to get both of these settings f...

Page 13: ...are calling within the same area code you will only dial the 7 digit num ber Using the Setup Wizard continued The telephone that you use for the DVC 1000 VideoPhone will not be connected to your phone...

Page 14: ...make videophone calls by inputting the IP Address of the phone that you are calling See the Manual Dial screen on page 20 This is a list of the status icons After you have correctly setup the i2eye V...

Page 15: ...nu appears displaying the speed dial number assigned to the party you want to call Press the speed dial number on the handset The DVC 1000 VideoPhone rings while you wait for your call to be answered...

Page 16: ...calling are connected to the directory service or you can enter an IP address See page 18 for an example of an IP address If you are not connected to the directory service the phone number box will b...

Page 17: ...call Making a Speakerphone Call into a Private Call If you are sharing a VideoPhone call with a group using the Speakerphone Mode and wish to conduct a private conversation pick up the telephone hand...

Page 18: ...our local area 555 1212 Will work only within the local area code Entering Phone Numbers Valid entry for the IP address field would include 205 104 32 20 Dials a VideoPhone or other H 323 videoconfere...

Page 19: ...r another i2eye VideoPhone number enter an IP Address or select an entry on the speed dial list Allows you to specify what is seen on the main application screen Choose full screen view or the default...

Page 20: ...Dial entries Click the Add button to add to this list A name is dialed by highlighting the item and pressing the ENTER button on the remote Allows the manual dialing of another user by telephone numbe...

Page 21: ...the name or number or address of a selected Speed Dial entry Closes the Dial screen saving the current entries in the Speed Dial List Add Remove Edit Close Using the Configuration Menu continued Main...

Page 22: ...ll is connected the remote caller s video will display as well as a self view picture in picture This view is the same as the default view with the addition of connection status information appearing...

Page 23: ...djust the way you view listen and use theDVC 1000VideoPhone Contains information about the user and edits user information The Network Settings screen has four buttons that allow you to set up your ne...

Page 24: ...s selected Video Privacy will be turned on whenever a call is received This would block the caller from seeing the receiver of the call until the receiver turns off the Video Privacy feature Select th...

Page 25: ...l Unless the VideoPhone you call has auto answer turned on the party you wish to call will decide whether or not to accept your call based on this name The number is one you create for friends family...

Page 26: ...econdary DNS address This screen controls how a Public IP Address is obtained If the Public IP button is greyed out it means that your network is unable to obtain an IP Address Please see 17 in the Tr...

Page 27: ...These are all Internet settings that need to be provided by your router configuration settings ISP or network administrator These will be grayed if the checkbox above is checked Used for reporting the...

Page 28: ...ich are what computers use to find each other on the Internet Enter the Primary Internet DNS Domain Name System These are Internet server addresses that you should be able to obtain from your router c...

Page 29: ...work LAN If your IPAddress is private the VideoPhone will not be able to place or receive calls outside the private network Optional Select this checkbox if you want to manually change the DVC 1000 Vi...

Page 30: ...selecting the send or receive Change button and select the value desired by moving the selection up or down in the list box Overestimating these settings may affect the call quality and is therefore...

Page 31: ...ay the current version information Set Defaults will restore all settings to factory defaults This will erase all speed dial entries that have been added If you select Check Now for an Update then the...

Page 32: ...l be able to hear you if this setting is checked although they can see you Video Privacy keeps your video from being sent to the remote caller The person on the other end of the videoconference call w...

Page 33: ...ot need to manually configure the ports If you have other Routers or you are having difficulty with the i2eye please read the information on page 34 page 38 to learn how to open ports on routers In th...

Page 34: ...t you are using may be different from the example shown on the following pages However the general procedure for opening ports will be similar If you do not have a D Link router look for Virtual Serve...

Page 35: ...Address obtained from the DVC 1000 How to obtain an IP Address from the DVC 1000 Turn the DVC 1000 ON Using the remote control highlight the Settings button on the Main Screen Navigate to Settings Ne...

Page 36: ...will be opened slightly differently Repeat steps A through C on the previous page Choose TCP as the Protocol Type Enter 1720 as the Private Port and Public Port Under Schedule Click Always Click Appl...

Page 37: ...P Ports 15328 15333 UDP TCP If your particular firewall does not have this option consult the firewall s documentation on how to open specific ports needed for H 323 communications Broadband Modem and...

Page 38: ...cted to the broadband modem Recommended Procedure Many ISPs act as DHCP servers and dynamically assign a public IP address whenever the modem requests one If your ISP has a DHCP server select the chec...

Page 39: ...ho has an endpoint besides a DVC 1000 VideoPhone you will have to make direct IP calls to them If the far side has a DVC 1000 VideoPhone and you cannot connect to them via the directory service they a...

Page 40: ...deoPhone up to ten minutes to register Verify all network settings including DNS See Network section for reference 7 Telephone doesn t ring with an incoming call VideoPhone is set for Auto Answer If t...

Page 41: ...d UDP open to function properly Consult your routers documentation or your network administrator for help on doing this VideoPhone is not functioning properly behind NAT Go to Settings Network Public...

Page 42: ...erence Telephone is not set up properly Plug the telephone into the back of the VideoPhone If the telephone is powered cordless make sure that it is plugged into a power supply Consult your telephone...

Page 43: ...n watching a television show You might also be able to adjust the volume on your telephone Consult your TV and or telephone user guide for support 13 Audio stops during a call Far side muted their aud...

Page 44: ...rk administrator If the VideoPhone is on a private network consult your router s user manual or network administrator Modem not enabled to assign more than one private IP This is common in DSL environ...

Page 45: ...Recheck all of these values Consult your ISP or network administrator for these values 21 Incorrect Network Speeds Incorrect entries for network speed Consult your ISP or network administrator to ver...

Page 46: ...gged into an outlet and the other end is plugged into the VideoPhone The switch on the back of the VideoPhone must be set to 1 to power on Not enough time given to finish booting The boot up process c...

Page 47: ...cts over high speed broadband and it delivers up to 30 frames per second Videophones using a slow analog plain old telephone line can t deliver smooth video pictures over their small LCD display They...

Page 48: ...s router or access point that is connected to the cable or DSL modem How large will the image be As large as the TV screen i2eye supports three screen formats The first is a picture in picture mode th...

Page 49: ...stry standard video streaming over IP protocol This ensures that any H 323 compliant device will communicate together seamlessly i2eye is a broadband appliance that draws from D Link s sixteen years o...

Page 50: ...erencing calls with telephone numbers It does this by correlating telephone numbers to actual public IP addresses DNS Domain Name System A system used to translate computer names into IP addresses For...

Page 51: ...dynamically assigned by a router or ISP and will not remain the same from session to session See DHCP Static IP Address An IP Address for a particular network device PC VideoPhone router that doesn t...

Page 52: ...rnet travels down a specified port A router will forward information from one port to another and a firewall will open only a specified number of ports SQCIF Subquarter Common Intermediate Format An i...

Page 53: ...Picture In Picture PIP Automatic brightness control DVC 1000 Robust Video Audio Telephone interface Full Duplex Audio Echo cancellation Voice only to and from Voice over IP endpoints Half duplex spea...

Page 54: ...elephone handset using Directory Service Manual dialing with direct IP entry Remote Software Update Software update automatic or manual Network Requirements IP based network including Ethernet Token R...

Page 55: ...Link technical support through our web site or by phone D Link i2Eye Technical Support over the Telephone 800 93 i2EYE 24 hours a day seven days a week D Link Technical Support over the Internet http...

Page 56: ...that the software portion of the product Software will substantially conform to D Link s then current functional specifications for the Software as set forth in the applicable documentation from the d...

Page 57: ...serial number has been altered tampered with defaced or removed Initial installation installation and removal of the product for repair and shipping costs Operational adjustments covered in the opera...

Page 58: ...a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures FCC Statement This equipment has been tested and...