D-Link DVG-2016S, User Manual

Page 1: ...DVG 2032S 2016S VoIP Gateway User s Manual Version 1 1 Mar 2011 ...

Page 2: ...rticular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outl...

Page 3: ...s 45 3 4 1 Codec setting 45 3 4 2 Digit Map 46 3 4 3 DTMF PULSE 49 3 4 4 CPT Cadence 50 3 4 5 TR069 52 3 4 6 Caller Filter 54 3 4 7 Static Route 55 3 4 8 QoS Settigs 56 3 4 9 DDNS 57 3 4 10 NAT Traversal 58 3 4 11 DoS Protection 59 3 5 SNMP 60 3 6 Tools 61 3 6 1 Ping Test 61 3 6 2 STUN Inquiry 62 3 7 System Settings 63 3 7 1 NTP 63 3 7 2 Login Account 64 3 7 3 Backup Restore 65 3 7 4 System Log 66...

Page 4: ...lish a private VoIP network over the Internet without a third party SIP Proxy Server The DVG 2032S 2016S can be seamlessly integrated into an existing network by connecting to a phone set and fax machine With only a broadband connection such as an ADSL bridge router a Cable Modem or a leased line router the VoIP Gateway allows you to use voice and fax services over IP in order to reduce the cost o...

Page 5: ...tivity If the 10 or 100 LED does not light up when a cable is connected verify the cable connections and make sure your devices are powered on LAN When a connection is established the 10 or 100 LED bottom will light up solid on the appropriate port The LEDs will blink to indicate activity If the 10 or 100 LED does not light up when a cable is connected verify the cable connections and make sure yo...

Page 6: ...ducting connection with the earth Connect with the ground so as to make the earth a part of an electrical circuit using metal wire Power Receptor Receptor for AC power 100V 240V WARNING DO NOT 1 connect the phone ports to each other FXS to FXS or 2 connect any phone port directly to a PSTN line FXS to PSTN or to an internal PBX line FXS to PBX extension Doing so may damage your VoIP gateway ...

Page 7: ...ing Started To access the web based configuration utility open a web browser such as Internet Explorer and enter the IP address of the DVG 2032S 2016S Open your Web browser and type http 192 168 8 254 into the URL address box Press the Enter or Return Key Click Login to enter Web Site ...

Page 8: ...VG 2032S 2016S User s Manual VoIP Gateway Configuration D Link Systems Inc 8 Click Setup Wizard and Next It is highly recommended to create a login ID and password to keep your gateway secure Click Next ...

Page 9: ...DVG 2032S 2016S User s Manual VoIP Gateway Configuration D Link Systems Inc 9 Enter a NTP server or use the default server Click Next ...

Page 10: ...n type DHCP Most Cable ISPs or if you are connecting the DVG 2032S 2016S behind a router Static IP Select if your ISP supplied you with your IP settings PPPoE Most DSL ISPs PPTP Select if required by your ISP Select Manual to manually enter IP address of DNS or select Auto if DNS is assigned by ISP Click Next ...

Page 11: ...ver Enter Proxy Server IP Domain and Port The Outbound Proxy Support is optional To register please click on the Outbound Proxy Support check box and enter Outbound Proxy IP Domain and Port in it Registration by phone line enter Number User ID Account and Password supplied by your ITSP Click on the Register check box to register to Proxy Server Click Next ...

Page 12: ...s Manual VoIP Gateway Configuration D Link Systems Inc 12 Setup is finished Check the summary of your settings To make new settings effective you must click on the Restart button to reboot the DVG 2032S 2016S Click Restart ...

Page 13: ...Status 3 1 1 Current Status Status Current Status For Port Status it includes if each port registers to Proxy successfully the last dialed number how many calls each port has made since the VoIP Gateway is start etc For Server Registration Status it shows the registration status of DDNS STUN and FXS Represent Number ...

Page 14: ...User s Manual VoIP Gateway Configuration D Link Systems Inc 14 3 1 2 RTP Packet Summary Status RTP Packet Summary Display the information of the last call made Press Refresh button to get the latest RTP Packet Summary ...

Page 15: ...bnet mask default gateway and DNS server If you use PPPoE to obtain IP you will know if the IP is obtained through this method If IP address subnet mask default gateway is blank it means that the VoIP Gateway does not obtain IP For LAN Port Information it shows LAN port IP subnet mask and the status of DHCP server For Hardware it shows the hardware platform and driver version ...

Page 16: ...4 Routing Table Status Routing Table It displays routing table of DVG 2032S DVG 2016S 3 1 5 LAN Client The DHCP Clients table displayed LAN device that has already been assigned an address from DVG 2032S 2016S You can check if the DHCP client has obtain an IP address Status LAN Client ...

Page 17: ...it is some problem on the cable between Phone Sets and DVG 2032S 2016S Enable Select the lines you want to test Including Channel In Used Since the line test will interrupt a talking call that DVG 2032S 2016S will ignore the in used line If you would like to test all the lines you select even it is in used please tick this item Test Click start to test ACO Clear alarm indication of the last test r...

Page 18: ...y if it is some problem on the FXS chip set Enable Select the lines you want to test Including Channel In Used Since the line test will interrupt a talking call that DVG 2032S 2016S will ignore the in used line If you would like to test all the lines you select even it is in used please tick this item Test Click start to test ACO Clear alarm indication of the last test result ...

Page 19: ...y vary If you are not familiar with creating a network connection please contact your local ISP After selecting the suitable option click Accept at the bottom of the screen to save the settings You need to save the changes and restart the VoIP Gateway to make the changes active Saving the settings Click MAINTENANCE and select Save Restart in System from the left menu Tick Save Settings and Restart...

Page 20: ...des you an IP address automatically Cable modem providers typically use dynamic assignment of IP Address The Host Name field is optional but may be required by some Internet Service Providers General Settings WAN Static IP Select this option if your ISP Internet Service Provider provides you a Static IP address Enter the IP address Subnet Mask and Default Gateway IP ...

Page 21: ... option if your ISP requires you to use a PPPoE Point to Point Protocol over Ethernet connection Enter the PPPoE Account PPPoE Password and re enter Password to confirm General Settings WAN PPTP Point to Point Tunneling Protocol PPTP is a WAN connection Enter the IP Address Subnet mask PPTP Server PPTP ID and Password ...

Page 22: ...dress It is left blank as you log in via the WAN port Current MAC Address It shows the current MAC Address if you ever used the different MAC address from Factory Default MAC Address You can click Clone to automatically copy the MAC address of the Ethernet Card installed in the computer used to configure the device Note This is only necessary to fill the field if required by your ISP ...

Page 23: ... Address Enter the ending IP address for the DHCP server s IP assignment IP Pool Uses Other Default Gw Check the box to assign different default gateway for DHCP clients IP Pool Default Gateway Enter the new default gateway that is different from LAN IP of the VoIP Gateway IP Pool Subnet mask Enter the new subnet mask Lease Time Enter the length of time for the IP lease Domain Name Server Assignme...

Page 24: ...tive Number registers to Proxy Number Enter the representative number for Line 1 24 If the VoIP Gateway is configured to register with SIP proxy server all the lines are using this number to call through SIP proxy server It is the Caller ID for the called party when you make a VoIP call If you register the VoIP Gateway to a SIP proxy server then it should be the number that provided by SIP proxy s...

Page 25: ...SIP proxy server Number and User ID Account are usually the same from most SIP proxy severs Each line has a number And the number of each line is not reiteration Register Check the box to register with SIP proxy server Invite with ID Account Check the box to call through SIP proxy server without registration It is always ticked when Register is also ticked Most VoIP Service Providers will interdic...

Page 26: ... name you filled in Otherwise the VoIP Gateway will register to a SIP proxy server with the IP it resolves Use Domain to Register Check the box to use Domain to register with SIP proxy server The VoIP Gateway is registered to the SIP proxy server with IP address if un ticked Note Proxy Server Realm SIP Domain and Use Domain to Register are the parameters provided by VoIP Service Provider If you fa...

Page 27: ...o the destined outbound proxy server rather than the remote VoIP device This helps VoIP calls to pass through any NAT protected network without additional settings or techniques Please make sure your VoIP Service Provider supports outbound proxy services before you enable it Outbound Proxy IP Domain Enter the outbound proxy s IP address or URL Outbound Proxy Port Enter the outbound proxy s listeni...

Page 28: ...neral Settings SIP Advanced International Call Prefix Digit Enter the International call prefix Country Code Select the desired country code from the drop down menu or enter the country code if Other is selected Long Distance Call Prefix Digit Enter the long distance prefix digit for making a long distance call Area Code Enter the area code E 164 Numbering To Invite Proxy This variable is followed...

Page 29: ...ll receiver the Callee will initiate the session refresh General Settings SIP Advanced SIP Message Resend Timer Base Select the resend timer base from the drop down menu if response is not received within the base time The sequence of sending is like base time 2 and send again at base time 2 2 The maximum resend time is four seconds Resend action will stop when the total resend time has reached 20...

Page 30: ...all still held in another line Enable Non SIP Inbox Call Check the box to make local calls Local Call here means the call does not go through the Internet and if the dialed number is the extension of other line You can un check it to configure as all calls go through the Internet Invite URL need user phone Check the box to add user phone as a hint that the part left to the sign is actually a phone...

Page 31: ...h your VoIP Service Provider before enabling it Callee Quick Media DVG 2032S will send RTP to remote party immediately as user answer an inbound call FXS Hunting For Unknown Number Select the response for an incoming call which the called number is not exist in on the DVG Disable DVG responses 404 not fornd Hunt and Transit Dial DVG sends alert to an available FXS port and dial the number to PBX a...

Page 32: ...signaling FSK TypeII Send Caller ID in FSK signaling As the phone set supports Call Waiting Caller ID that FXS will send third party s number Send Caller ID After the First Ring Un Ticked FXS sends Caller ID before the first ring Usually it is used in DTMF mode Ticked FXS sends Caller ID between the first and second ring Usually it is used in FSK mode FSK Caller ID Type Either Bellcore ETSI or NTT...

Page 33: ...he line Hot Line Check to direct the call automatically to a pre configured destination without any action when the FXS is off hook ie as the user picks up the phone When the FXS is under Hot Line mode no other phone numbers can be dialed Hot Line No Enter the number for pre defined destination Warm Line Enter the time for the call to start with a pause so the user can dial another number The call...

Page 34: ...te of a subscriber line or PBX user loop from FXS interface In some cases the off hook voltage might cause the FXS interface mis detect the idle and the active state in order to avoid this situation un check this feature FXS Current Set the output D C current of FXS port Min FXS Hook Flash Time Enter the minimum flash time for FXS detecting When the flash signal generated by the phone set is short...

Page 35: ...orget hang up phone set it makes FXS play loud Howler Tone to notify users put hand set correctly If this timer is set to be 20 seconds that FXS play busy tone for 20 seconds then play ROH ROH Duration It is the maximum time for FXS play ROH then FXS will stop play ROH and keep silence FXS Ring Voltage It is to set the Ring Voltage of FXS VoIP Centrex Extension Digit Count This feature is to enabl...

Page 36: ...d keeping the line engaged if the detected volume is below the Silence Detection Threshold or the time exceeds the Drop Silent Call Timeout Silence Detection Threshold Enter the threshold dB to detect if there is voice coming from RJ 11 interface Drop Silent Call Timeout Enter the duration second for detecting if there are RTP packets receiving from IP network Note Improper values for above settin...

Page 37: ...system will alaways assign the call to the first line according the Ring Priority You can use up and down arrows to adjust the hunting priority Simultaneous Ring When someone calls in by dialing FXS representative number all FXS ports will ring at the same time Sequential Ring When someone calls in by dialing FXS representative number the system will assign the call to each FXS ports in order acco...

Page 38: ...hange change of codec within a session SIP Re Invite required after FAX tone detected by the callee It will consume more network resources and will affect transmission quality The VoIP Gateway is still able to change the protocol from T 38 to T 30 if the called party uses T 38 for fax transmission T 30 Fax Modem Select it if you use it as the protocol for transmission of fax modem over IP network ...

Page 39: ...Note When you send a fax over an IP network the IP network needs to support fax over IP functionality either T 38 or T 30 Please consult your VoIP Service Provider for this setting Function Fax Detection Content of SDP of re INVITE Receive re INVITE with T 38 Disable No N A Accept and change RTP to T 38 T 38 Fax Yes re INVITE with T 38 and T 30 Accept and change RTP to T 38 T 30 Fax Yes re INVITE ...

Page 40: ...incoming calls to the Forward incoming Number after ringing timeout configurable from 10 to 60 seconds expires Call Hold Check the box to hold the call on the specific FXS port Note Call Transfer or Call Waiting can only be activated when Call Hold is checked Call Transfer Check the box to transfer the call to another destination Call Waiting Check the box to accept incoming call while talking Thr...

Page 41: ...ne is heard After the handset is on hooked the call originally on hold will then be transferred to the new number regardless the status of the new call If wrong number is dialed for the new call press the FLASH button will switch back to the call on hold Also if the local user doesn t hang up the phone after the new call is set up press the FLASH button will switch between the original call and th...

Page 42: ... will separate DVG 2032S to 4 groups group 1 FXS 1 8 group 2 FXS 9 16 group 3 FXS 17 24 and group 4 FXS 25 32 z DVG will take a free DSP channel of a FXS port in the group member to provide mixer And DVG could arrange dynamic DSP channel for following calls by other FXS ports For example As FXS 1 need DSP resource to establish 3 Way call DVG will arrange a free DSP mixer It may take DSP channel 8 ...

Page 43: ... to this section prior to making peer to peer calls You need to enter the phone number and the IP address of the remote peer General Settings Phone Book Gateway Name Enter the alias of the remote peer Gateway Number Enter the phone number of the remote peer IP Domain Name Enter the IP address or URL Uniform Resource Locator of the remote peer Port Enter the listen port of the remote peer ...

Page 44: ...Settings CDR Send record to CDR Server Tick the check box to enable the call detail recording CDR Server IP Domain Enter the IP address of the CDR server Port Enter the listen port of the CDR server RADIUS Tick the checkbox to enable RADIUS as database and enter the information of RADIUS needed It includes RADIUS Accounting Port RADIUS Server Secret RADIUS User ID and RADIUS Password ...

Page 45: ...uality during conversation Codec Check the box to codec for the VoIP Gateway to support All codecs are selected and supported by default You can un check the box that is not used Codec Priority The priority of code for communication Packet Interval Select the frame size of voice package from different codec It defines the time interval for the VoIP Gateway to send a RTP packet or voice packet to t...

Page 46: ...t of numbers There are 50 sets of leading digit entries to choose voice routing interface Advanced Settings Digit Map Enable Pound Key Function Check the box to treat as a digit and send out with other numbers when dialing If you un check the box and is pressed after dialing it will speed up the phone number detection of the VoIP Gateway Default Call Route Select VoIP or Deny as the default call r...

Page 47: ...0911888997 User Dial Length 2 Route VoIP VoIP Route Profile Route 1 Pick up the handset and dial 09 the VoIP Gateway will dial 0911888997 and follow Route 1 Method 2 Multi mapping Fill the prefix code into the Scan Code column and the format to transfer into the VoIP Dial out column For example Scan Code 2 VoIP Dial out 35106 User Dial Length 4 Route VoIP VoIP Route Profile Route 2 Pick up the han...

Page 48: ... go through Internet first and follow Route 3 Method 3 Substitution It helps you dial to destination that you can not dial by phone Destination like test 1 1 1 1 Fill in the number into the Scan Code column and enter the desired name into the VoIP Dial out column For example Scan Code 11 VoIP Dial out test User Dial Length 2 Route VoIP VoIP Route Profile Route 1 Pick up the handset and dial 11 The...

Page 49: ...s variable is to set the length of DTMF playback DTMF Detection Sensitivity This variable is to set the sensitivity of the telephone keys for the VoIP Gateway to detect the DTMF DTMF Output Volume Adjust the Tx volume of FXS port for DTMF Caller ID or Out of Band DTMF Enable Out of Band DTMF This variable is to set the method of DTMF transmission RFC2833 or SIP Info Note Out of Band DTMF transport...

Page 50: ...IP Gateway Configuration D Link Systems Inc 50 3 4 4 CPT Cadence Advanced Settings CPT Cadence CPT 1 Enable Setting 1 The CPT has a set of parameter table Please adjust the CPT based on the local PSTN or PBX settings and requirements ...

Page 51: ...Inc 51 Advanced Settings CPT Cadence FXS Ring Cadence Settings Specify the ring cadence for the FXS port In this field you specify the on and off pulses for the ring The ring cadence that should be configured differs depending on local PSTN or PBX settings and requirements ...

Page 52: ... in the parameters needed by your VoIP Service Provider Please check with your VoIP Service Provider about the availability of these services Advanced Settings Provision Settings Enable TR069 Check the box to start TR069 service Auto Config Server URL Enter the Provisioning Server s URL required by your VoIP Service Provider ACS Username Enter an available user name ...

Page 53: ... Enter the interval for retrying Listen Port TR069 listen port for remote trigger Connection Request Username Enter username for remote trigger Connection Request Password Enter password for remote trigger Suspend Service Check the box to stop VoIP call service TFTP Source Port Assign TFTP sourct port for TFTP download Note Contact your server provider if necessary MAINTENANCE Provision Binding Se...

Page 54: ...address of SIP proxy server is always accepted despite Deny is selected or the IP address of SIP proxy server is not in the filter rule of Allow Advanced Setting Caller Filter Caller Filter It is to allow or deny the filter rule Status It is to show the status of enable or disable Filter IP Address Enter the start IP address which you would like to Allow or Deny Subnet mask Enter the subnet mask y...

Page 55: ... routes within an internal network These routes will not apply to the Internet Advanced Settings Static Route Route Destination network of the route Route Mask Subnet mask to apply on destination network Next Hop IP The next hop IP address to the specified network Interface The interface attached to this route ...

Page 56: ...Advanced Settings QoS ToS IP Precedence Select the precedence for signaling data and voice voice data DiffServ DSCP Select the number of signaling data and voice voice data values Note For the VoIP Gateway ToS IP Precedence and DiffServ are the same function You only select one for priority marking ...

Page 57: ... dynamic IP address and does not support DDNS Server address Accept the default setting or fill a correct DDNS Service FQDN Hostname Enter the URL of the system or NAT applied from domain name registration providers e g DVG01 dyndns org Username or Key Password or Key Enter the Login ID and password used to log in to the DDNS server Note If the VoIP Gateway is set up under NAT then enter the hostn...

Page 58: ...er the real public IP address of the IP sharing device or the router or enter a true URL Uniform Resource Locator when DDNS is used Please refer to the DDNS settings Note If you are setting a public IP in this field it has to be a static public IP otherwise VoIP communication may not be established properly Please contact your ISP to check if your Internet connection has static public IP addresses...

Page 59: ... Link Systems Inc 59 3 4 11 DoS Protection Advanced Settings DoS Protection Enable DoS Prevention Check the box to prevent DoS attacks from WAN There are various types of DoS attacking Leave settings in this field to the default if you are not familiar with it ...

Page 60: ...refer to following configuration Example for SNMP V2 configuration Some keys configured on MIB browser Get Community public Set Community private Trap Community public z Enable SNMP Management SNMP Enable SNMP Agent z Set SNMP Management SNMP View View Name as all z Set SNMP Management SNMP View View Name as 1 z Set SNMP Management SNMP Community Community Name for public and private z Select a co...

Page 61: ...eway Configuration D Link Systems Inc 61 3 6 Tools 3 6 1 Ping Test Use Ping to verify if a remote peer is reachable Enter a remote IP address and click Test to ping the remote host The result would be shown on Result Table Tool Diagnostics ...

Page 62: ...TUN Inquiry to detect your IP sharing device s NAT type and communication between a STUN server and client Tool STUN Inquiry NAT Type It shows the NAT type of your router STUN Server IP Domain Enter the IP address or URL of the STUN server for query STUN Server Port Enter the STUN Server s listening port ...

Page 63: ...ct the desired domain name of a NTP server as first priority Second NTP time server Select the domain name of a NTP server as second priority Current Router Time It shows the current time of the VoIP Gateway Time Zone Select your time zone from the drop down menu Enable Daylight Saving To enable disable daylight saving time Daylight Saving Offset Set the current time zone offset for your location ...

Page 64: ...ghly recommended that you create a password to keep your DVG secure System settings Login Account Port of Web Access from WAN Enter the port number when accessing the web based configuration utility from the WAN port Web Idle Time Out Enter the range of effective time when log in the web interface The user will be disconnected from the web page to allow others to log in Enable Web UI Check the box...

Page 65: ...ings can be saved as a file onto the local hard drive Click the Backup Settings button to save your current settings to a file Click the Backup Settings button to save your current settings to a template file for editing Restore Default Settings System settings Backup and Restore Select Restore Default Settings to reset the VoIP Gateway s settings back to the factory default settings ...

Page 66: ...Port Enter the System Log Server s listening port Leave this field to the default if your VoIP Service Provider did not provide you a server port number for System Log Server 3 7 5 Save Restart Save and Reboot System settings Backup and Restore Save All Settings Click the Save All Settings check box and reboot the system after completing changes The new settings will take effect after the VoIP Gat...

Page 67: ...g details System settings Software upgrade Upgrade Server Select the upgrade type TFTP FTP or HTTP Server IP Address Enter the server s IP address Server Port Enter the server s listen port User Name Password Enter the account information for accessing the server if needed Directory Enter the location of the firmware file 3 7 7 Logout If setting or parameter has been changed remember to save the c...

Page 68: ...s will enable the new settings to take effect after the system is restarted Instructions FXS Port Connect to telephones To access IVR mode passwords should be entered password Alphabets to digits conversion information is provided in the PPPoE Character Conversion Table When correct IVR passwords are entered and accepted an indication tone can be heard indicates the system is in IVR setup mode Ent...

Page 69: ...play back the current WAN Port IP address If the system does not play back the IP address after dialing 101 this indicates that the VoIP Gateway currently is not connected to the Internet Please check and make sure the cable connections account numbers and passwords are correct 4 1 1 IVR Functions Table Function Code Description Example Notes 111 101 WAN Port IP address Set Query 112 102 WAN Port ...

Page 70: ...l 509 Save Settings The system will save the current settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check whether the IP address was retained If the system does not play back the IP address after dialing 101 this indicates that the VoIP Gateway currently is not connected to the Internet Please check and make sure the cable connections a...

Page 71: ...rs alphabets or symbols For example to enter D Link according to the table below enter 148322495451 Numbers Input Key Upper Case Letters Input Key Lower Case Letters Input Key Symbols Input Key 0 00 A 11 a 41 71 1 01 B 12 b 42 72 2 02 C 13 c 43 73 3 03 D 14 d 44 74 4 04 E 15 e 45 75 5 05 F 16 f 46 76 6 06 G 17 g 47 77 7 07 H 18 h 48 78 8 08 I 19 i 49 79 9 09 J 20 j 50 80 K 21 k 51 81 L 22 l 52 82 ...

Page 72: ...ne number matches the setting of the Digit Map the phone number will be dialed out through the assigned interface automatically The phone number should contain at least 2 digits not including and 5 2 Dialed Number Processing Flow To achieve maximum flexibility the number dialed will be looked up in several tables defined by the VoIP Gateway If no match is found from Digit Map Table it will then lo...

Page 73: ...ave an FXO port End Dial out as defined in the first match case through the gateway Dial the number defined in Speed Dial table Dial D through the first available FXO port to PSTN No Yes No No No No No Yes Yes Yes Yes Yes Is D defined in Phone Book Manager Is D defined in SIP proxy server Is D defined in Phone Book table Is D defined in Extension table ...

Page 74: ...G 711 a u law G 726 G 729A G 723 1 CNG Comfort Noise Generation VAD Voice Activity Detection G 165 G 168 echo cancellation Adjustable Jitter Buffer and programmable Gain Control In Band DTMF Out Of Band DTMF relay RFC2833 SIP INFO Multiple SIP Proxy server entries with failover mechanism Polarity reversal generation T 30 G III Real time T 38 Secured T 38 FAX relay DTMF FSK Bellcore ETSI and NTT Ca...

Page 75: ...ds o Web o IVR o Telnet Status reports o Port status o Registration status o Ping tests o Hardware software information Firmware Upgrade through TFTP FTP and HTTP server Configuration Backup Restore Reset button with restore factory default function Front Panel LED Power Run Alarm VoIP WAN LAN and FXS port ...