D-Link DVG-2032S, User Manual

Page 1: ...1 DVG 2032S VOIP Gateway User Manual Version 1 0 ...

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Page 3: ...figuration of WAN Port 11 1 Setting a Gateway with WEB Browser 14 Network Settings WAN 14 Network Settings LAN 19 QoS Settings 20 NAT DDNS 21 Telephony Settings 23 SIP 25 Calling Features 29 Advanced Options 31 Line Settings 32 Codec 32 Fax Settings 33 Digit Map 35 Phone Book 35 Speed Dial 35 Caller Filter 36 ACL for Management 36 CDR Settings 37 Language 37 CPT Cadence Settings 37 System Informat...

Page 4: ...2 3 Coding Principle 46 Instruction 46 Dialed Number Processing Flow 46 ...

Page 5: ...X key telephone system fax machine or PSTN line With only a broadband connection such as ADSL bridge router Cable Modem or leased line router it allows you to gain access to voice and fax services over IP in order to reduce the cost of international and long distance calls With the support of DDNS it makes the gateway reachable by its domain name where the ISP dynamically assigns the IP address It...

Page 6: ...Line feature Supports IP to PSTN PSTN to IP applications NAT traversal STUN and UPnP optional Pass through NAT Call Detailed Records CDR Web based firmware upgrade Caller ID Delivery Easy Configuration by IVR and Web based GUI Greeting message Echo Cancellation G 168 compliant Voice Activity Detection VAD Comfort Noise Generation CNG Dialing DTMF PULSE optional Signaling Protocol Loop Start Adapti...

Page 7: ...l stay green under normal operational conditions If the Alarm indicator continues to blink it means the system is currently communicating with ISP and has yet to obtain an IP address When the WAN is connected the WAN indicator will light up in green and if data is being transmitted over the Internet the indicator blinks in green and orange Rear Panel NOTE Do not connect Phone ports to each other A...

Page 8: ...ay can be built under the existing NAT Gateway Assigned with a Public IP Address The gateway will have a Public IP address for Internet connection regardless of whether it is a static IP address DHCP using a Cable Modem or PPPoE Dialup ADSL Gateway IP Settings Need to set up as static IP DHCP or PPPoE NAT STUN Settings Unnecessary Disabled DDNS Settings Unnecessary Disabled ...

Page 9: ...e Default Gateway If the WAN of the IP sharing device has static IP address then the NAT IP address is set as the Public IP address of the IP sharing NAT STUN Settings Enable If the WAN of the IP sharing device uses a dynamic IP address then it has to comply with the DDNS settings When suing NAT you must enter the URL Uniform Resource Locator that is registered to the DDNS server The WAN of the IP...

Page 10: ... sets to P1 P32 users can make direct calls P1 P32 are FXS interfaces Each set acts as an independent extension line Integrating the DVG 2032S with PBX P1 P32 is FXS interfaces and some of them can be connected to telephone sets for direct calls Others can be connected to the PBX so other extension lines can make VoIP calls ...

Page 11: ... Mask and Default gateway Please contact your local Internet Service Provider ISP if you have any questions If using dialup ADSL PPPoE for network connection confirm the dialup account number and password If users wish to build Gateway under the NAT Gateway WAN Port IP address and LAN Port should not use the same range This is to avoid phone failures Basic Settings of a Gateway IP Settings Connect...

Page 12: ...he first setting or query has been completed you will hear a dial tone Then use the same procedure to make a second query or setting To exit IVR mode simply hang up the phone Example enter You are now in IVR mode enter 101 to query IP address the system responds with an IP address you can continue with more settings or queries enter 111 to set IP address enter 192 168 1 2 IP number Save Settings A...

Page 13: ...PPoE Account 122 Setting PPPoE Password Use in conjunction with function code 114 select 3 for a PPPoE function 123 Setting NAT IP address 124 Uses NAT 0 Disable 1 Enable Must use 123 and 124 in conjunction with each other 151 141 Register to Proxy Server Set Query 0 Disable 1 Enable 152 142 Proxy Server IP address Set Query 153 143 Proxy Server Port Set Query 125 Set Proxy Server account 126 Set ...

Page 14: ...f Line 1 217 207 109 Restoring factory default IP address configuration A static IP address for WAN Port IP 192 168 1 2 Mask 255 255 255 0 Gateway 192 168 1 254 409 Restoring factory default settings 509 Save settings 900 Setting IVR and the language used on the Web GUI 1 English 2 Traditional Chinese 3 Simplified Chinese 209 Soft Upgrade ...

Page 15: ...s 192 168 1 254 dial 192 168 1 254 Save Settings and Restart To save settings dial 509 Save Settings The system will save the settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check if the IP address is retained If the IP address is not repeated it indicates that Gateway has not been properly connected please check if the cable connection ...

Page 16: ... Setting After entering IVR mode dial 122 after hearing enter value followed by Example If the password is 3ttixike please enter 03 60 60 49 64 49 51 45 Save Settings and Restart To save settings dial 509 Save Settings The system will save the settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check if the IP address is retained If the IP a...

Page 17: ...2 2 02 C 13 c 43 73 3 03 D 14 d 44 74 4 04 E 15 e 45 75 5 05 F 16 f 46 76 6 06 G 17 g 47 77 7 07 H 18 h 48 78 8 08 I 19 i 49 79 9 09 J 20 j 50 80 K 21 k 51 81 L 22 l 52 82 M 23 m 53 83 N 24 n 54 84 O 25 o 55 85 P 26 p 56 86 Q 27 q 57 87 R 28 r 58 88 S 29 s 59 89 T 30 t 60 90 U 31 u 61 91 V 32 v 62 92 W 33 w 63 93 X 34 x 64 94 Y 35 y 65 _ 95 Z 36 z 66 96 97 98 ...

Page 18: ... The factory default settings for Login ID and Password are left blank Change the default settings of Administrator s Name Password and Web UI Login ID Password in Advanced Options After completing and confirming the settings some of the settings will take effect immediately But network related settings would take effect after the gateway is restarted Please go to System Operation to save the sett...

Page 19: ...n port used by the gateway RTP Starting Port UDP The initial value of port number for transmitting voice data among Gateway s Each line requires 2 ports RTP RTCP It is not necessary to change these For example If the starting port is 9000 then Line 1 is using 9000 RTP and 9001 RTCP ...

Page 20: ...ait for a while about 40 seconds and the system will obtain the related IP value from the DHCP Server NOTE After the system has obtained a new IP address if using WAN Port to enter the Web Configuration Screen a new IP address has to be used The same applies to the following two settings Setting Static IP Select Static IP and enter the IP address Subnet Mask and Default Gateway values Then click t...

Page 21: ...th a hostname it will look up the IP address from the DNS provided by ISP The ISP whilst negotiating with PPPoE or DHCP usually assigns the DNS information In the case that the DNS is not assigned automatically or WAN port is assigned with a static IP address the DNS information must be assigned manually Auto Gateway learns primary secondary addresses from ISP s DHCP server or PPPoE server Manual ...

Page 22: ...her clients to lookup TTL Time to Live If a Gateway system that is controlled by the Phone Books Manager does not report back within the deadline set by TTL the system will be excluded from the user s list Each Gateway should report to the Phone Books Manager once every 30 seconds Register to Phone Books Manager To register to the Phone Books Manager Gateway Name for Phone Book Manager The alias r...

Page 23: ...figuration LAN IP Subnet mask Gateway LAN Port IP address and the subnet mask value Port of Web Access from WAN Http port for WAN To make this setting the LAN Port must be used WAN Port cannot make this setting Always use port 80 when connecting to LAN port 0 is to disable http port for WAN Enable Web UI It disables any access from WAN and LAN if ticked Enable Telnet Service It allows user to make...

Page 24: ... highest priority to ensure telecommunication quality while less bandwidth is assigned for data transmission Some models of the gateway without this function can adjust the bandwidth automatically ToS DiffServ Type of Service DSCP The voice packet has the highest priority to ensure telecommunication quality the larger the value you set the higher priority you will get ...

Page 25: ...00 9031 Listen Port used for telephone communication Http Port TCP 80 NAT IP Domain Enter the NAT Server IP address Real External IP address of NAT Server then fill in the URL Uniform Resource Locator If using DDNS please refer to the next setting item Enable STUN Client Using STUN protocol prevents problems with setting the IP sharing function but some NAT do not support this protocol STUN Server...

Page 26: ...DDNS These settings are only necessary when the gateway is set up under a NAT that uses a dynamic IP address and do not support DDNS ...

Page 27: ...y is set up under NAT then enter the hostname into the NAT IP Domain that is the same with Hostname of DDNS Example NAT DDNS Telephony Settings FXS Caller ID Generation Select this option to enable the caller ID display function When enabled the caller s phone number will be displayed on your phone set when the call comes through FSK is preferred in some countries FSK Caller ID Type Select FSK typ...

Page 28: ... Line 2 does not want to be set as an assigned line to receive any inbound calls the function can be disabled Users can also use the Up or Down key to adjust hunting priority Enable FAX Enable this line to detect if there is a FAX tone to transfer the Codec Ring Time Limit 10 600secs The timeout to cancel a call when no one answers Enable End of Digit Tone The gateway will play a Beep Beep tone to...

Page 29: ... packets to the destined outbound proxy server rather than the remote gateway This helps VoIP calls to pass through any NAT protected network without additional settings or techniques Please make sure your VoIP service provider supports outbound proxy services before enable it Session Expiration It is to avoid the billing of abnormal dropping the call because of Internet The default is disabled Se...

Page 30: ...There is user phone in invite packet Reliability of Provisional Responses Provide information on the progress of the request processing if ticked Compact Form It decreases the size of SIP header if ticked E 164 International Call Prefix Digit Enter the International call prefix Country Code Users please select the desired country code Long Distance Call prefix Digit The long distance prefix digit ...

Page 31: ...erver Realm Enter the correct registered Proxy Server Realm name to avoid registration failure If you fail to make a call please contact your ITSP TTL Enter the desired time interval at which the gateway will report to you Proxy Server SIP Domain Use Domain to Register Enter the correct SIP domain to avoid registration failure it is not necessary to set with some Proxy Servers If you enable Uses D...

Page 32: ...as a hunting group Register Register to Proxy if ticked Invite with ID Account DVG 2032S can be invited to a VoIP trunk gateway w o register to a Proxy Please contact your ITSP NOTE Please ensure that if Proxy Server allows one account for many ports using before using representative number to register Each line registers to Proxy independently Invite with ID Account The gateway can be invited to ...

Page 33: ...ng Number when the port is busy No Answer Forward Forward the incoming call to Forwarding Number after ring timeout expires without answer Call Hold Enable the call hold feature on the specific FXS port NOTE Call Hold must be checked Call Transfer or Call Waiting is active Call Transfer Enable the call transfer feature on the specific FXS port Call Waiting Enable the call waiting feature on the sp...

Page 34: ...ocal user doesn t hang up the phone after new call sets up press FLASH button to switch between the first call and the new call Please be informed that PBX between phone sets and the gateway must support FLASH features to make this function work correctly If a phone set is connecting directly to the FXS port of the gateway and not functioning to FLASH please adjust the settings in Flash Detect Tim...

Page 35: ...o set the waiting time for the user s first key pressing when dialing a number The user will hear a busy tone if he she does not press the first key within the set time frame Inter Digits Timeout Set the waiting time between each key pressing The inputted numbers will be dialed after the timeout Minimum DTMF ON Length Dial on Minimum DTMF OFF Length Dial off between tones Used to set dial tone whe...

Page 36: ...the second set CPT for CPT related settings please refer to Trunk Management CPT Settings Line Settings Listening Volume Adjusts the hearing volume Speaking Volume Adjusts the speaking volume Tone Volume Adds a new option to make tone volume adjustable This setting will be applied to all tones generated by the gateway including Dial Tone Busy Tone and so on Flash Time Used to adjust the detecting ...

Page 37: ...s enabled the following fax and voice parameter settings will be disabled so it is recommended to enable this function to gain better fax quality When this function is enabled please select UDP TCP or AUTO If selecting TCP and some routers cannot use the Fax function please select UDP instead Enable High Quality The system sends the same FAX frame twice to get a high quality of the FAX It requires...

Page 38: ...Drop Silent Call Timeout Set the time to hang up the phone ...

Page 39: ...ns leading digits only and disregards total digit count Route The interface calls should go through if above conditions satisfied Phone Book This system can set up and store 100 phone numbers into a phone book and provides an IP address query when calling to other gateway s If no Phone books manager is set within a gateway group then all Gateway systems have to set up phone data for each the gatew...

Page 40: ... the user dial 00 1657987456321 the system will DIAL 856 1657987456321 Caller Filter This function is used at allow or deny SIP Invite from the Proxy list ONLY Filter IP Address Fill up with the start IP you would like to allow deny Subnet mask Fill up with the subnet mask you would like to allow deny ACL for Management You can use ACL to allow the user that is from some IP address to enter Web En...

Page 41: ...CDR Server Enables the call detail recording function CDR Server IP Enter the IP address of the CDR server Port Enter the listen port of the CDR server Language The system provides English Traditional Chinese and Simplified Chinese to display text on Web pages Meanwhile it will change the language for IVR Interactive Voice Response CPT Cadence Settings The CPT has 3 sets of parameter tables Please...

Page 42: ...led number how many calls each port had since the system is start etc Server Registration Status It shows the registration status of DDNS Phone Book Manager STUN and UPnP WAN Port Information It shows IP address subnet mask default gateway and DNS server If you use PPPoE to obtain IP you can know if the IP is obtained through this LAN Port Information It shows LAN port IP subnet mask and the statu...

Page 43: ...rt packets sent packet received and packet lost Press the button of Refresh to get the latest RTP Packet Summary STUN Inquiry Use STUN Inquiry to know what NAT type of the router Ping Test Use ping to identify if the remote peer is reachable Fill in remote IP address and click Test will start the test ...

Page 44: ...Set the Time Server where the gateway should sync up during start up NTP protocol Backup Restore You can backup settings to a file and restore settings from that file You also can restore all settings back to default by selecting Restore Default Configurations and click Restore Note It needs to Save Settings and Restart and all settings will back up default settings or have new setting that you up...

Page 45: ...ttings are effective by Restart Remember to save all settings by Save Settings before to restart Save Settings Save settings after completing The new settings will take effect after the system is restarted Please select Save Settings Restart If it is necessary to restart the system please select Restart and click the Accept button ...

Page 46: ...ftware server IP address Software Upgrade Server Port Enter the port that server uses TFTP is 69 and FTP is 21 User Name Password The account to access FTP server Directory The path of TFTP or FTP Logout Gateway only allows one user to login at a time so whenever a change is made please save the settings restart the system or logout to avoid the situation where other users cannot login to change s...

Page 47: ... 8 1 192 168 8 253 default address of Gateway is 192 168 8 254 Subnet Mask 255 255 255 0 Default Gateway 192 168 8 254 The above values vary with different LAN Port Settings Assume Gateway s LAN settings are IP address 192 168 3 1 Subnet Mask 255 255 255 0 Then the settings at PC end should be as follows Valid IP address range 192 168 3 2 192 168 3 254 Subnet Mask 255 255 255 0 Default Gateway 192...

Page 48: ...tings on PC are as follows using Windows 2000 for example Open Start Settings Control Panel Open Network and Dial up Connection Open Local Area Connection Click Properties Select TCP IP and then click Properties ...

Page 49: ... Please note that an IP address in the same domain cannot be reused Then enter the DNS server IP address varies in different networks consult your ISP s service for information Click the OK button and after completing the settings users can use both the VoIP and network services concurrently ...

Page 50: ...the assigned interface automatically The phone number should have at least 2 digits not including and Dialed Number Processing Flow To maintain maximum flexibility the number dialed will be looked up from several tables defined in the gateway Once no match can be found it will look up again from the registered SIP Proxy Server The look up flow is shown below A complete flow chart is on the next pa...

Page 51: ...efined in the first match case through the gateway Dial the number defined in SpeedDial table Dial D through the first available FXO port to PSTN No Yes No No No No No Yes Yes Yes Yes Yes Is D defined in SIP proxy server Is D defined in Phonebook Manager Is D defined in Phonebook table Is D defined in Extension table ...