background image

D-Link VoiceCenter Quick Install Guide

Connecting the DVG-3104MS Gateway

The DVG-3104MS Gateway translates incoming phone calls so they 
can be sent over your organizations LAN, and translates outgoing 
calls into the format used by traditional phone service.

Note: 

Avoid disabling your existing phone service while setting up 

the VoiceCenter

. If you have an alternative jack available, use it to 

set up and test the VoiceCenter. 

Plug the power adapter into an AC outlet or power strip and plug the 
other end into the AC input on the back of the gateway. The power 
LED will light up to indicate proper connection.

Connect one end of the Ethernet cable to the LAN Port on the back 
of the gateway and connect the other end of the Ethernet cable to 
your Local Area Network using a switch or hub. The LAN LED will 
light up to indicate proper connection.

Connect the phone cable to an available PSTN (FXO) Port on the 
back of the gateway and connect the other end to a phone jack.

When you have made all the connections to your network, it should 
look like the diagram below:

Summary of Contents for DVG-3104MS - VoiceCenter PSTN Gateway

Page 1: ......

Page 2: ...bles Power Adapters Note Using a power supply with a different voltage rating than the ones included will cause damage and void the warranty for this product Phone Cable D Link DPH 125MS IP Phones 5 or 10 D Link DVX 2000MS Base Unit Computers with Microsoft Windows XP or Windows Vista operating systems with an installed Ethernet adapter Internet Explorer Version 6 0 Mozilla 1 7 12 5 0 or Firefox 1...

Page 3: ...e DVX 2000MS Base Unit The power LED will light up to indicate proper connection Connect one end of the Ethernet cable to the LAN Port on the back of the DVX 2000MS Base Unit and connect the other end of the Ethernet cable to a Local Area Network via switch or hub The LAN LED will light up to indicate proper connection When you have connected the DVX 2000MS to your network it should look like the ...

Page 4: ...P 125MS IP Phone The Power LEDs will light up to indicate proper connection Connect one end of the Ethernet cable to the LAN port on the IP Phone and connect the other end of the Ethernet cable to your Local Area Network using a hub or switch Repeats steps for additional DPH 125MS IP Phones When you have connected the IP Phones to your network it should look like the diagram below ...

Page 5: ...g the power adapter into an AC outlet or power strip and plug the other end into the AC input on the back of the gateway The power LED will light up to indicate proper connection Connect one end of the Ethernet cable to the LAN Port on the back of the gateway and connect the other end of the Ethernet cable to your Local Area Network using a switch or hub The LAN LED will light up to indicate prope...

Page 6: ...XP If the CD Autorun function does not automatically start on your computer go to Start Run In the run box type D setup exe where D represents the drive letter of your CD ROM drive Note Microsoft Response Point Administrator only operates with Windows XP SP2 or Windows Vista Click Next to continue When the autorun screen appears select Install Microsoft Response Point Administrator and click Next ...

Page 7: ...lick Install to begin the installation Please wait while the InstallShield wizard installs Microsoft Response Point Administrator Installation is complete click Finish to exit the wizard Accept the License Agreement and click Next to continue ...

Page 8: ...ase unit you just installed and click Connect Note A few seconds may pass If you don t see the DVX 2000MS base unit listed it s likely that the base unit or the computer on which Administrator program is running is not connected properly to the LAN Make sure all cables and power cords are connected Another potential problem is that the DVX 2000MS base unit is not turned on Note If a Security Alert...

Page 9: ...a password type the default password admin and click Connect You have successfully logged onto the DVX 2000MS base unit You may now configure your IP Phones and Gateway Note It s recommended that you change this password after logging in for security purposes ...

Page 10: ...trator use the following steps to configure the DPH 125MS IP Phones Click the Phone System tab at the top of the screen if necessary In the Tasks panel under Phones click Add Phone to launch the Configure Phone Wizard Select the check box confirming the IP Phone is connected and plugged in Click Next to continue ...

Page 11: ...ll Guide Select one of the D Link DPH 125MS IP Phones you just connected and click Next to continue For this step you will add a new user and assign that user to the phone you just selected Click Assign User to open the New User screen ...

Page 12: ... nick names or titles of the person who will use this phone You should specify nicknames and titles if you think callers will use when asking for this user In the Extension number box change the extension number if desired and click OK to continue You have now assigned the person s name to Line 1 with the extension number you specified You can assign up to 3 additional users to this phone or click...

Page 13: ...and phone name have automatically been created for you Click Finish to continue The IP Phone has been successfully added to the phone system Click Close to exit the configuration wizard Repeat instructions on pages 10 through 13 to add additional phones ...

Page 14: ... use the following steps to configure the gateway Click the Phone System tab at the top of the screen if necessary In the Tasks panel under Phone Service click Add Phone Service to launch the Configure Phone Service Wizard Select the check box confirming the gateway is connected and plugged in Click Next to continue ...

Page 15: ...y you just connected and click Next to continue Select the This Port Is Active check box Enter in a phone number or name associated with this line in the Description box Click Next to continue Enter a name for the phone line adapter and click Finish to complete the configuration ...

Page 16: ...e shown in Windows XP If the CD Autorun function does not automatically start on your computer go to Start Run In the run box type D setup exe where D represents the drive letter of your CD ROM drive Note Microsoft Response Point Assistant only operates with Windows XP SP2 or Windows Vista Click Next to continue When the autorun screen appears select Install Microsoft Response Point Assistant and ...

Page 17: ...ield wizard installs Microsoft Response Point Assistant Installation is complete click Finish to exit the wizard Accept the License Agreement and click Next to continue Now take theVoiceCenter CD to other computers where DPH 125MS IP Phones are located and install Microsoft Response Point Assistant on them as well ...

Page 18: ...ograms and then click Microsoft Response Point Assistant to start the program In the Extension box type the extension number of the person who will use Microsoft Response Point Assistant In the Password box type the password of the user The default password is 9999 Click Log On to logon to Microsoft Response Point Assistant For more information on using Microsoft Response Point Assistant see the V...

Page 19: ... name of the person you want to call in this case the name of the phone user assigned to the phones you just configured To test the DHP 125MS IP Phones with the Microsoft Response Point phone system Using the first phone dial the extension number assigned to the user on the second phone and confirm that it rings Note It may take several seconds for the second phone to ring Go to the second phone a...

Page 20: ...are trademarks or registered trademarks of D Link Corporation or its subsidiaries in the United States and or other countries Microsoft Response Point is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries Windows is a registered trademark of Microsoft Corporation in the United States and other countries Other trademarks or registered tra...

Reviews: