background image

24

D-Link DWA-162 User Manual

Section 4 - Troubleshooting

1.  How do I know if my adapter is installed properly?

Troubleshooting

5IJTDIBQUFSQSPWJEFTTPMVUJPOTUPQSPCMFNTUIBUDBOPDDVSEVSJOHUIFJOTUBMMBUJPOBOEPQFSBUJPOPGUIF%8"3FBEUIFGPMMPXJOHEFTDSJQUJPOT

if you are having problems. 

Windows XP - Go to

 Start

 

>

 

My Computer

 

>

 

Properties

 > 

Hardware

 > 

Device Manager

.

Windows Vista/7 - Go to 

Start

 > 

Device Manager

.

Windows 8 - Press the 

Windows key

 and 

X

 together and 

then click

 Device Manager

Summary of Contents for DWA-162

Page 1: ......

Page 2: ...red trademarks of D Link Corporation or its subsidiaries in the United States or other countries All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies Copyright 2012 2013 by D Link Systems Inc All rights reserved This publication may not be reproduced inwhole or in part without prior expressed written permission from D Link System...

Page 3: ...s 11 Adapter Installation 12 Connect to a Wireless Network 15 Wi Fi Protected Setup WPS 15 Windows 8 16 Windows 7 18 Windows Vista 20 Windows XP 22 Troubleshooting 24 Wireless Basics 27 Wireless Modes 31 Networking Basics 32 Check your IP address 32 Windows XP Users 32 Windows 7 Vista Users 32 Windows 8 Users 32 Statically Assign an IP Address 33 Windows XP Users 33 Windows 7 Vista Users 34 Window...

Page 4: ...s N900 Dual Band USB Adapter System Requirements t 8JOEPXT 7JTUB PS 91 CJU t 30 SJWF NVTU TVQQPSU NN JOJ t O O H PS B XJSFMFTT OFUXPSL t IBSE ESJWF TQBDF t O BWBJMBCMF 64 QPSU Product Overview Package Contents Quick install Guide Mini CD with drivers and software Micro USB Cable ...

Page 5: ... networking and its 5GHz Mediaband helps avoid interference by providing a clearer wireless band for signals than existing 802 11g products Maximize wireless performance by connecting this USB Adapter to a Wireless N Dual Band Media router or an Wireless N Gaming router and stay connected from virtually anywhere in the home This USB Adapter supports WPA and WPA2 encryption to prevent outside intru...

Page 6: ...POOFDU UP B XJSFMFTT OFUXPSL VTJOH 81 WPA2 Wi Fi Protected Access providing you a much higher level of TFDVSJUZ GPS ZPVS EBUB BOE DPNNVOJDBUJPO UIBO IBT QSFWJPVTMZ CFFO BWBJMBCMF PV NBZ BMTP VTF Y GPS XJSFMFTT BVUIFOUJDBUJPO t 1PTJUJPO UIF 8 BMNPTU BOZXIFSF JO ZPVS XPSLTQBDF UP BDIJFWF UIF CFTU SFDFQUJPO QPTTJCMF t Supports Infrastructure networks via an access point or wireless router 6TJOH B 64 ...

Page 7: ...inkinglightindicates UIF BEBQUFS JT TDBOOJOH GPS BO BWBJMBCMF XJSFMFTT OFUXPSL G UIF MJHIU JT Pò UIF BEBQUFS JT OPU QSPQFSMZ installed 2 WPS Button Press the WPS button to automatically connect to a WPS enabled wireless router or access point and FTUBCMJTI DPOOFDUJWJUZ 3FGFS UP QBHF 3 Micro USB Connector Used to connect the DWA 162 to your computer 2 3 1 ...

Page 8: ...OE TFDVSJUZ TFUUJOHT PG UIF OFUXPSL T ZPV XBOU UP DPOOFDU UP Remove Existing Installations G ZPV WF JOTUBMMFE B EJòFSFOU NBOVGBDUVSF T BEBQUFS PS B EJòFSFOU NPEFM JOL BEBQUFS NBLF TVSF UIF TPGUXBSF JT VOJOTUBMMFE CFGPSF JOTUBMMJOH UIF OFX TPGUXBSF 4PNF VUJMJUJFT NBZ DBVTF B DPOøJDU XJUI UIF OFX TPGUXBSF G ZPV QMBO UP VTF NVMUJQMF BEBQUFST BU EJòFSFOU UJNFT NBLF TVSF UIF utilities are not set to lo...

Page 9: ...FTT BEBQUFS BT XFMM BT BOZ VOVTFE UIFSOFU BEBQUFST Windows XP Go toStart MyComputer Properties Hardware DeviceManager Windows Vista 7 Go to Start Device Manager Windows 8 Press the Windows key and X together and then click Device Manager Click the Hardware tab and then click Device Manager Scroll down the list and click the sign to the left of Network Adapters 3JHIU DMJDL UIF BEBQUFS ZPV XPVME MJL...

Page 10: ...allation Click Yes to disable the adapter When the adapter is disabled a down arrow or a grayed icon will be displayed Disabling the adapter will not remove the drivers If you would like to use the adapter simply right click it and select Enable ...

Page 11: ...s A wall that is 1 5 feet thick 5 meters at a 45 degree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception VJMEJOH NBUFSJBMT NBLF B EJòFSFODF TPMJE NFUBM EPPS PS BMVNJOVN TUVET NBZ IBWF B OFHBUJWF FòFDU PO SBOHF 5SZ UP...

Page 12: ...lling the driver software from the D Link CD 5VSO PO UIF DPNQVUFS BOE JOTFSU UIF JOL 8 SJWFS JO UIF 30 ESJWF If the CD Autorun function does not automatically start on your computer go to Start Run In the run box type D autorun exe where D SFQSFTFOUT UIF ESJWF MFUUFS PG ZPVS 30 ESJWF When the autorun screen appears click Install Adapter Installation ...

Page 13: ...w will appear Select your language from the drop down menu and click OK to continue Once the Welcome screen appears click Next to continue Connect the DWA 162 adapter to an available USB slot on your computer If the Found New Hardware Wizard appears click Cancel Click Next to continue ...

Page 14: ...14 D Link DWA 162 User Manual Section 2 Installation The DWA 162 drivers will now be installed This may take up to one minute PVS 8 BEBQUFS JT OPX JOTUBMMFE ...

Page 15: ...t wireless devices such as routers A connection can be established by pressing the WPS button on the DWA 162 and then pushing the button on your access point or wireless router within 120 seconds Connect to a Wireless Network 2 To connect to your network press the WPS button on the adapter and hold for two seconds Allow up to two minutes for the devices to connect Micro USB 1 PresstheWPSbuttonloca...

Page 16: ...reless computer icon in your system tray lower right corner next to the time 2 A list of available wireless networks will appear 3 Click the wireless network SSID you want to connect to and then click Connect 4 If the network is secure encrypted enter the Wi Fi password security key and click Next ...

Page 17: ...U DBOOPU BDDFTT UIF OUFSOFU DPOöSN UIF FODSZQUJPO CZ SFWJFXJOH UIF QSPöMF PS DIFDL UIF 5 1 1 TFUUJOHT GPS ZPVS XJSFMFTT BEBQUFS 3FGFS UP UIF Networking Basics section in this manual for more information MJDL FJUIFS UP FOBCMF PS EJTBCMF öMF TIBSJOH PV XJMM OPX CF DPOOFDUFE UP ZPVS XJSFMFTT OFUXPSL ...

Page 18: ... DWA 162 User Manual Section 3 Connect to a Wireless Network Windows 7 2 The utility will display any available wireless networks in your area 1 Click on the wireless icon in your system tray lower right corner ...

Page 19: ...PS ZPVS XJSFMFTT BEBQUFS 3FGFS UP UIF Networking Basics section in this manual for more information OUFS UIF TBNF TFDVSJUZ LFZ PS QBTTQISBTF UIBU JT PO ZPVS SPVUFS BOE DMJDL Connect PV DBO BMTP DPOOFDU CZ QVTIJOH UIF 814 CVUUPO PO UIF SPVUFS It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphras...

Page 20: ...s Network Windows Vista 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select Connect to a network ...

Page 21: ...BNF TFDVSJUZ LFZ PS QBTTQISBTF UIBU JT PO ZPVS SPVUFS BOE DMJDL Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphrase must be exactly the same as on the wireless router ...

Page 22: ...Windows XP 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows XP Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select View Available Wireless Networks ...

Page 23: ...PY XJMM BQQFBS OUFS UIF 81 81 1FSTPOBM passphrase and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails pleaseverifythattheWPA WPA2 Personalsettingsarecorrect TheWPA WPA2 Personal passphrase must be exactly the same as on the wireless router or access point ...

Page 24: ...SPWJEFT TPMVUJPOT UP QSPCMFNT UIBU DBO PDDVS EVSJOH UIF JOTUBMMBUJPO BOE PQFSBUJPO PG UIF 8 3FBE UIF GPMMPXJOH EFTDSJQUJPOT if you are having problems Windows XP Go to Start My Computer Properties Hardware Device Manager Windows Vista 7 Go to Start Device Manager Windows 8 Press the Windows key and X together and then click Device Manager ...

Page 25: ... DMJDL PO D LinkDWA 162WirelessNDualBandUSB Adapter Select Propertiesto check that the drivers are installed properly Look under Device Status to check that the device is working properly Click OK to continue D Link DWA 162 Wireless N Dual Band USB Adapter D Link DWA 162 Xtreme N Dual Band USB Adapter ...

Page 26: ...roadband connection t IFDL UIBU UIF JOEJDBUPST PO UIF XJSFMFTT SPVUFS BSF GVODUJPOJOH QSPQFSMZ G OPU DIFDL UIBU UIF QPXFS BOE UIFSOFU DBCMFT BSF öSNMZ DPOOFDUFE t IFDL UIBU UIF 1 EESFTT TVCOFU NBTL HBUFXBZ BOE 4 TFUUJOHT BSF DPSSFDUMZ FOUFSFE GPS UIF OFUXPSL t O Infrastructure mode make sure the same Service Set Identifier SSID JT TQFDJöFE PO UIF TFUUJOHT GPS UIF XJSFMFTT DMJFOUT BOE access points...

Page 27: ...res Wireless T BSF VTFE JODSFBTJOHMZ JO CPUI IPNF BOE PóDF FOWJSPONFOUT BOE QVCMJD BSFBT TVDI BT BJSQPSUT DPòFF TIPQT BOE VOJWFSTJUJFT OOPWBUJWF XBZT to utilizeWLAN technology are helping people to work and communicate more efficiently Increased mobility and the absence of cabling and other öYFE JOGSBTUSVDUVSF IBWF QSPWFO UP CF CFOFöDJBM GPS NBOZ VTFST Wireless users can use the same applications ...

Page 28: ...FSF BSF UXP EJòFSFOU UZQFT PG XJSFMFTT OFUXPSLT 8JSFMFTT PDBM SFB FUXPSL 8 BOE 8JSFMFTT Personal Area Network WPAN Wireless Local Area Network WLAN Inawirelesslocalareanetwork adevicecalledanAccessPoint AP connectscomputerstothenetwork Theaccesspointhasasmall antenna attached to it which allows it to transmit data back and forth over radio signals With an indoor access point the signal can travel ...

Page 29: ...wireless solution for it Home t JWFT FWFSZPOF BU IPNF CSPBECBOE BDDFTT t 4VSG UIF XFC DIFDL FNBJM JOTUBOU NFTTBHF BOE FUD t FUT SJE PG UIF DBCMFT BSPVOE UIF IPVTF t 4JNQMF BOE FBTZ UP VTF Small Office and Home Office t 4UBZ PO UPQ PG FWFSZUIJOH BU IPNF BT ZPV XPVME BU UIF PóDF t 3FNPUFMZ BDDFTT ZPVS PóDF OFUXPSL GSPN IPNF t 4IBSF BO OUFSOFU DPOOFDUJPO BOE QSJOUFS XJUI NVMUJQMF DPNQVUFST t P OFFE U...

Page 30: ...etting up a wireless network Tips Here are a few things to keep in mind when you install a wireless network Centralize your router or Access Point Make sure you place the router access point in a centralized location within your network for the best performance Try to place the router access point as high as possible in the room so the signal gets dispersed throughout your home If you have a two s...

Page 31: ...ting to another computer for peer to peer communication using wireless network adapters on each computer An Infrastructure network contains an Access Point or wireless router All the wireless devices or clients will connect to the wireless router or access point An Ad Hoc network contains only clients such as laptops with wireless USB Adapters All the adapters must be in Ad Hoc mode to communicate...

Page 32: ...IJT XJMM EJTQMBZ UIF 1 BEESFTT TVCOFU NBTL BOE UIF EFGBVMU HBUFXBZ PG ZPVS BEBQUFS Windows 7 Vista Users t MJDL Start type cmd in the search box and then click OK t U UIF QSPNQU UZQF ipconfig and press Enter t 5IJT XJMM EJTQMBZ UIF 1 BEESFTT TVCOFU NBTL BOE EFGBVMU HBUFXBZ PG ZPVS BEBQUFS G UIF BEESFTT JT DIFDL ZPVS BEBQUFS JOTUBMMBUJPO TFDVSJUZ TFUUJOHT BOE UIF TFUUJOHT PO ZPVS SPVUFS 4PNF öSFXBM...

Page 33: ...onnected to your router t JHIMJHIU Internet Protocol TCP IP and click Properties t MJDL Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the n...

Page 34: ... network t JHIMJHIU Internet Protocol Version 4 TCP IPv4 and click Properties t MJDL Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router or network Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use ...

Page 35: ... address and enter an IP address that is on the same subnet as your network or LAN IP address on your router or network Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the network t 4FU Default Gatewaythe same as the LAN IP address of your router or gateway t 4FU Primar...

Page 36: ...DM t PNQMFNFOUBSZ PEF FZJOH Transmitter Power Output t E N H O t E N B Operating Voltage t 7 Operating Temperature t UP UP Operating Humidity t UP NBYJNVN OPO DPOEFOTJOH Dimensions t w Y w Y w Weight t MCT LH Certifications t MBTT t t 8J J Warranty t FBS JNJUFE MaximumwirelesssignalratederivedfromIEEEStandard802 11nand802 11gspecifications Actualdatathroughputwillvary Networkconditionsandenvironme...

Page 37: ...UIF MBCFM PO UIF BEBQUFS F H SFW t 4FSJBM VNCFS T O OVNCFS MPDBUFE PO UIF MBCFM PO UIF BEBQUFS PV DBO öOE TPGUXBSF VQEBUFT BOE VTFS EPDVNFOUBUJPO PO UIF JOL XFCTJUF BT XFMM BT GSFRVFOUMZ BTLFE RVFTUJPOT BOE BOTXFST UP UFDIOJDBM JTTVFT For customers within the United States Phone Support 877 453 5465 Internet Support http support dlink com For customers within Canada Phone Support 800 361 5265 Inte...

Page 38: ... repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option replace the defective Hardware or any part thereof wit...

Page 39: ...r which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied to and does not cover any SFGVSCJTIFE QSPEVDU BOE BOZ QSPEVDU QVSDIBTFE UISPVHI UIF JOWFOUPSZ DMFBSBODF PS MJRVJEBUJPO TBMF PS PUIFS TBMFT JO XIJDI JOL UIF TFMMFST PS UIF MJRVJEBUPST FYQSFTTMZ EJTDMBJN U...

Page 40: ...SXJTF XF XJMM TIJQ UIF QSPEVDU UP ZPV GSFJHIU DPMMFDU YQFEJUFE TIJQQJOH JT BWBJMBCMF VQPO SFRVFTU BOE QSPWJEFE TIJQQJOH DIBSHFT BSF QSFQBJE CZ UIF DVTUPNFS JOL NBZ SFKFDU PS SFUVSO BOZ QSPEVDU UIBU JT OPU QBDLBHFE BOE TIJQQFE JO TUSJDU DPNQMJBODF XJUI UIF GPSFHPJOH SFRVJSFNFOUT PS GPS XIJDI BO 3 OVNCFS JT OPU WJTJCMF GSPN UIF PVUTJEF PG the package The product owner agrees to pay D Link s reasonab...

Page 41: ...8 33 5 4 5 50 5 163 4 13 0 5 130 6 5 07 3 5 8 33 5 5 03 0 913 44 83 55 8 33 5 4 3 4 3 9 64 7 3 6 0 05 3 8 33 5 4 03 3 4 913 44 1 03 45 56503 Governing Law This Limited Warranty shall be governed by the laws of the State of California Some states do not allow exclusion or limitation of incidental or DPOTFRVFOUJBM EBNBHFT PS MJNJUBUJPOT PO IPX MPOH BO JNQMJFE XBSSBOUZ MBTUT TP UIF GPSFHPJOH MJNJUBUJ...

Page 42: ...UZ UP PQFSBUF UIJT FRVJQNFOU PS PQFSBUJPO XJUIJO _ GSFRVFODZ SBOHF JU JT SFTUSJDUFE UP JOEPPS FOWJSPONFOU C PS H PQFSBUJPO PG UIJT QSPEVDU JO UIF 6 4 JT öSNXBSF MJNJUFE UP DIBOOFMT UISPVHI 5IJT EFWJDF DPNQMJFT XJUI 1BSU PG UIF 3VMFT 0QFSBUJPO JT TVCKFDU UP UIF GPMMPXJOH UXP DPOEJUJPOT 5IJT EFWJDF NBZ OPU DBVTF IBSNGVM interference and 2 this device must accept any interference received including i...

Page 43: ...QMJFT XJUI SBEJBUJPO FYQPTVSF MJNJUT TFU GPSUI GPS BO VODPOUSPMMFE FOWJSPONFOU OE VTFST NVTU GPMMPX UIF TQFDJöD PQFSBUJOH JOTUSVDUJPOT GPS TBUJTGZJOH 3 FYQPTVSF DPNQMJBODF 5P NBJOUBJO DPNQMJBODF XJUI 3 FYQPTVSF DPNQMJBODF SFRVJSFNFOUT QMFBTF GPMMPX PQFSBUJPO instruction as documented in this manual 5IJT MBTT EJHJUBM BQQBSBUVT DPNQMJFT XJUI BOBEJBO 4 FU BQQBSFJM OVNÏSJRVF EF MB DMBTTF FTU DPOGPSNF ...

Page 44: ...DWA 162 User Manual Appendix F Registration Version 1 0 December 19 2012 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

Reviews: