55
16. Frequently Asked Questions
If any problems are encountered while using the phone, please refer to below FAQs. If the problems still exit,
please contact the Network Operator.
Q.
Who can I contact for technical support regarding SIM, Airtime, SMS, Voicemail etc?
A.
You can call Telkom Customer Care on 081
180 from the mobile number, or 10210 from the landline.
Q.
“
Enter PIN code" appears on the screen.
A.
Enter the PIN code of your SIM card. Please contact your Network Provider immediately if you do not know the code.
Q.
“
Enter PUK code" appears on the screen.
A.
Your SIM card will be locked if you enter wrong PIN code for three times. To unlock your SIM card, you have to enter
PUK code. Enter the PUK code of your SIM card. Please contact your Network Provider immediately if you do not know
the code.
Q.
The Phone charger/antenna is broken, who can I contact to purchase another charger/antenna?
A.
You can call
Telkom Customer Care on 081
180
from the mobile number, or 10210 from the landline.
Summary of Contents for DWR-720/PW
Page 1: ...Version 1 00 ǀ2018 09 1 WCDMA 3G WIFI Fixed FLLA Phone DWR 720 PW User Manual ...
Page 10: ...Back to Table of Contents 10 ...
Page 18: ...Back to Table of Contents 18 4 Hardware Overview 4 1 Front ...
Page 19: ...Back to Table of Contents 19 4 2 Back ...
Page 20: ...Back to Table of Contents 20 4 3 Key Descriptions ...