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Contacting Technical Support

Technical Support

You can find software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and
within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link Technical Support through our
website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone:

(877) 453-5465
24 hours a day, seven days a week.

D-Link Technical Support over the Internet:

http://support.dlink.com
email:support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone:

(800) 361-5265
Monday to Friday 7:30am to 12:00am EST

D-Link Technical Support over the Internet:

http://support.dlink.ca
email:support@dlink.ca

012005

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Summary of Contents for MediaLounge DSM-320

Page 1: ...Building Networks for People Manual D Link DSM 320 Wireless Media Player v 1 4 Patent Pending...

Page 2: ...ing the D Link Media Server 25 Using Windows Media Connect Software 26 Configuring Windows Media Connect 26 Connecting the DSM 320 30 Video Connections 30 Audio Connections 31 Network Connections 32 N...

Page 3: ...embers 66 Live365 67 Napster 70 Rhapsody 72 Current Rhapsody Subscribers 72 For Users New to Rhapsody 73 Configuring Rhapsody for use with the DSM 320 79 Setup 81 Network 81 Wireless 82 System 84 Gene...

Page 4: ...to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompany...

Page 5: ...t you if you observe the following procedures for installation use and servicing This device does not contain any user serviceable parts Carefully read and follow the Manual and Quick Installation Gui...

Page 6: ...other UPnP AV media devices The DSM 320 is part of Microsoft s PlaysforSure logo program that ensures the compatibility of the device with Windows Media Protected Audio files The DSM 320 supports the...

Page 7: ...le Standard Composite RCA Audio Video Cable S Video Cable Remote Control with Batteries System Requirements Television with composite S Video or component video inputs and an audio device with composi...

Page 8: ...streamed to the unit using Windows Media Connect software Support for most popular digital media formats Remote controlled TV interface for quick access to your media content Experience a world of on...

Page 9: ...Video Connector Antenna Optical Digital Audio Connector Coaxial Digital Audio Connector Composite Audio Connectors Component Video Connectors1 RJ 45 Ethernet Connector Reset Button Rear Panel PAL NTS...

Page 10: ...he DSM 320 Wireless Media Player connected to your television and audio system The remote control is used to configure and control the DSM 320 Information for the Setup Wizard is entered by using the...

Page 11: ...the HOME Screen Power SHUFFLE MUSIC Mode PHOTO Mode REPEAT ENTER key VIDEO Mode Menu of options for current mode SETUP menu CLEAR text entry Play Functions Displays file data Go to search page Audio...

Page 12: ...cursor navigate through media file names and use for primary navigation through the interface Right is forward left is back Menu Menu option for current mode programs Radio AOL presets Photo Access th...

Page 13: ...ignated to run the D Link Media Server Software 2 Map network drives from the computer with the D Link Media Server software to additional computers that contain files you want to share This method al...

Page 14: ...edia Server Installer Click Next Installing the D Link Media Server Software continued If the screen on the right does not appear go to My Computer and double click on the CD ROM drive The screen at r...

Page 15: ...default location Installing the D Link Media Server Software continued Choose a Destination location or accept the default location This is where the D Link Media Server software will be copied to on...

Page 16: ...cifiedlocations on your computer The D Link Media Server software installation has been completed Selecttheiconsyouwantcreated Select Create a desktop icon to access the program from your desktop Sele...

Page 17: ...gtoyourStartMenu selecting All Programs and then clicking on D Link Media Server icon within the D Link Media Server folder The D Link Media Server software enables you to share the files from your co...

Page 18: ...18 Choosing Music Photo and Video Files to Share continued The File Types tab is where youselectthetypesofaudio video and photo files that you want to share...

Page 19: ...o and Video Files to Share continued Select the folder containing the files you wish to share Click OK The Shared Folder tab is where you select the folders that contain your audio video and photo fil...

Page 20: ...hare have been added Choosing Music Photo and Video Files to Share continued This is what your PC should look like when the D Link Media Server software configuration is complete The Media Files tab w...

Page 21: ...reate a startup icon during the Media Server software installation See Page 16 the D Link Media Server software will automatically start whenever you power on your PC Whenever you close the Media Serv...

Page 22: ...ink Media Server software scans the folders you share when you initially Add a folder If you copy additional files into these folders they will be seen by the DSM 320 when you refresh the folder conte...

Page 23: ...tomatic refresh interval Click Time and select a time period This is how often the server will refresh the folder contents Naming the Media Server The Media Server name is entered here This is the ser...

Page 24: ...he lower right corner of this screen to update the Media Server The Media Server Update pop up screen will appear only if a newer version is available Click Yes You have completed the process for upda...

Page 25: ...nd music on your PC right click on the server icon and select Exit from the server menu Note The photo video and music files stored on your computer will be available to your DSM 320 only if the D Lin...

Page 26: ...o playback DRM Digital Rights Management protected files The Windows Media Connect software is available via Windows Update if you are using Windows XP with Service Pack 2 Configuring Windows Media Co...

Page 27: ...g Windows Media Connect Software continued The Sharing tab is where you configure the folders that you want to share with your DSM 320 Click Add Click Browse Select the folder that you want to share C...

Page 28: ...gs tab allows you to automatically start folder sharing when Windows starts You can also Stop Start sharing Click Automatically start folder sharing when Windows starts The Shared Folders will appear...

Page 29: ...the Windows Media Connect server as the default server in the DSM 320 System Setup if you want to access the Windows Media Connect software To do so press the SETUP button on the remote control Naviga...

Page 30: ...will be tinted blue Composite Video Connector Plug the supplied yellow video cable into the DSM 320 and the matching opposite end of the cable to your television input S Video Connector Plug the supp...

Page 31: ...site end of the cable to the audio input of your audio system Note This cable is not supplied Optical Digital Audio Connect an optical audio connector into the DSM 320 and the matching opposite end of...

Page 32: ...sed at a time wired or wireless The network connection type is selected in the Setup Wizard and can be changed by going to the Setup Menu To access the Setup Menu press the SETUP button on the remote...

Page 33: ...33 Network Layout Below is a diagram displaying what your network might look like once all of the connections have been made to the D Link DSM 320 Wireless Media Player...

Page 34: ...e arrow buttons on the remote control and press the ENTER button Text can also be entered by using numbers 2 9 on the remote just as you would on a cell phone Highlight ENTER and press ENTER when you...

Page 35: ...To proceed to the next page use the down arrow button on the remote control to navigate to the Next button and press ENTER Personalize your MediaLounge The DSM 320 Setup Wizard is navigated using the...

Page 36: ...SSID select Manually Enter SSID and you will be able to enter it on the next screen Select the SSID The connection type defaults to Wireless Select Your Network Connection Wireless If using a wireles...

Page 37: ...hted The up arrow and down arrow will toggle between the two options Press ENTER again to select WEP WEP Wired Equivalent Privacy is an industry standard encryption technology used by wireless devices...

Page 38: ...ol with Configuration highlighted The up arrow and down arrow toggle between the options Press ENTER to make a selection The on screen keyboard or numbers on the remote are used to enter your address...

Page 39: ...nd right arrows to navigate between the Next and Rescan button A Media Server is any PC running the D Link Media Server software or UPnP AV compliant device on the network that can communicate with th...

Page 40: ...ow Similarly use the left arrow to move to the previous screen The menu home screen is the top level menu You will see one of the two home screens shown below The top screen appears if you have the D...

Page 41: ...Does not support WMA lossless WMA Pro Windows Media Audio file Supported by the Microsoft Windows Media player and some music jukebox programs WAV WAV was developed by Microsoft and IBM WAV sound file...

Page 42: ...SM 320 automatically organizes your music files by genres artists albums and tracks This information is obtained from the ID3 tags in each of your music files The ID3 tag is created for you when you r...

Page 43: ...g from the main home screen 1 Select the MUSIC category from the Home page or click on the MUSIC button on the remote control 2 Select a viewing category Use the down arrow and up arrow on the remote...

Page 44: ...f you select the number 1 hold the number 1 key down until the preset number icon appears next to your selection after about five seconds The number of the preset you selected will remain next to the...

Page 45: ...click on the MUSIC button on the remote control 2 Select Playlists 4 When the Editable Playlist screen appears click MENU to edit Select Editable Playlists 3 5 Use the down arrow and up arrow on the r...

Page 46: ...ollowing options All Tracks Playlists Genres Artists Albums or Folders All Tracks is selected here Click ENTER to select 7 Scroll up or down the list of songs and click ENTER to select a song for the...

Page 47: ...47 Music continued Creating an Editable Playlist 9 You have completed the creation of an Editable Playlist You can now enjoy your selections...

Page 48: ...rack in the track list 1 Select All Tracks 2 Highlight Halo To browse by artist 1 Select Artists 2 Select Depeche Mode 3 Select Violator 4 Highlight Halo To browse by album 1 Select Albums 2 Select Vi...

Page 49: ...layed in the order they appear in the playlist Controlling Music Playback Your DSM 320 works just like a stereo or CD player Controlling your music playback will be an easy and natural experience Use...

Page 50: ...e Creating a Preset on page 44 for additional details When you select a music track information about the song is displayed if available as shown here Shuffle and Repeat You can turn on the repeat fun...

Page 51: ...al photo format standard used by most digital cameras GIF Animated GIF s are not supported Older format still widely available on the internet for photos web pages and clip art PNG Non alpha channel o...

Page 52: ...ames by renaming the files on the PC Most digital cameras number photos sequentially For example rename the photo IM001125 jpg to sunset jpg on your PC The photo will be displayed as sunset jpg on you...

Page 53: ...e slide show delay at an interval between 1 second and 2 minutes Shuffle and Repeat Photos are displayed in alphabetical order by filename During slideshow playback you can shuffle the order by pressi...

Page 54: ...54 Viewing Photo Information To view information about a photo highlight the photo and press the DISPLAY button Photo continued...

Page 55: ...o zoom in on an image Use the up or left arrow to zoom out The image can zoom 5 steps either direction Exit Use this button to exit from the effects menu or you can select the MENU button on the remot...

Page 56: ...ort uncompressed AVI XVID with MP3 and PCM Viewing a Video Once you enter the Video menu you can view your list of videos Use the selection arrows to navigate to the video folder you wish to view High...

Page 57: ...deo viewing How to use the Search Video by Time feature 4 Jump is selected here in Video Seek Mode In the next few pages we will explain the Jump setting 1 Select SETUP on the remote control unit Scro...

Page 58: ...pop up screen shown here will display Click OK 2 To use the new Jump setting with your video viewing click MENU on your remote control unit Select VIDEO 3 Scroll down and press ENTER to make your sel...

Page 59: ...will begin with this pop up window Enter the hour H minute M and second S that you want the video to jump to or press Cancel if you choose not to use this feature 2 After you press OK in the previous...

Page 60: ...the volume MUTE To silence the audio portion of the video FF To fast forward through the video DISPLAY To view the track time the resolution and the bit rate REPEAT To repeat the video after viewing...

Page 61: ...specified characters anywhere in the file name For example a Contains search for en would bring up the following titles This is the End The Unforgiven The Great Pretender Enjoy The Silence Enter Sand...

Page 62: ...Online Media from the Home screen or click the ONLINE MEDIA button on your remote control AOL Services The screen above will appear Select AOL Services by pressing ENTER on your remote control This se...

Page 63: ...ber or if you are not a member you can enjoy a Free Trial AOL members will sign in as follows For AOL Members Click AOL Members Sign In Click OK Enter your AOL screen name and password As an AOL membe...

Page 64: ...e programmed from this screen To program a preset hold the MENU button on the remote control until the AOL preset icon appears next to the station you ve selected Up to five stations can be programmed...

Page 65: ...ntrol to highlight the station of your choice and press ENTER to select it AOL Presets can only be accessed via this screen AOL has a list of presets already programmed or you can define your own sele...

Page 66: ...OL using your DSM 320 Click Free Trial Click OK You are now ready to begin your free trial Please see the previous page for an explanation of your listening options Non members have access to Radio AO...

Page 67: ...rol Press the down arrow on the remote control to select Live 365 and press ENTER to select it Use the up and down arrows on the remote control to navigate through the options Press ENTER on the remot...

Page 68: ...add a station to your preset list Setups Click to access setup features such as Login and Learn about Sign Up information Search Allows you to enter a song or artist to search for Live365 stations tha...

Page 69: ...Media continued Live365 continued After you login your stations or presets will be retrieved Scroll down to select a station or preset Alll the details regarding your listening selection will be displ...

Page 70: ...Windows Media DRM format This is a type of copy protection These files can be played on the DSM 320 if you use the Windows Media Connect software This software can only be run on Windows XP with Serv...

Page 71: ...otected files that you download from Napster Please see page 26 for details Be sure to select the Windows Media Connect server as the default server in the DSM 320 System Setup if you want to access c...

Page 72: ...stations Select Online Media from the Home screen or click the ONLINE MEDIA button on your remote control Press the down arrow on the remote control to select Rhapsody and press ENTER to select it No...

Page 73: ...to Rhapsody Click Next The D Link DSM 320 CD ROM contains a link to the latest version of the Rhapsody software Click Online Media Services Note You can also get to the link by visiting our website a...

Page 74: ...r Users New to Rhapsody continued Click Next Click I agree The installation software will begin downloading to your computer Please read the Terms of Use If you do not agree to these terms the install...

Page 75: ...apsody continued Click Next Click Next Click Next Select a destination folder for the software installation or use the default location If you are connecting through a proxy server you can enter the s...

Page 76: ...New to Rhapsody continued Click Finish Click Register Now Click Next By default the options are configured to create shortcuts on your Desktop and on the Quick Launch toolbar Fill in the blank fields...

Page 77: ...77 Online Media continued For Users New to Rhapsody continued Click Next Click Finish Complete the registration information on this page...

Page 78: ...the software for use with the DSM 320 Please follow the steps on the following page to configure the software Select the service plan that you would like to sign up for Enter DLINK MUSIC as the coupon...

Page 79: ...u need to enable the UPnP Server within the User Settings To do this launch the Rhapsody application and follow the steps below Go to Options and select User Settings Place a checkmark next to Start U...

Page 80: ...tations that have been added to your library The library can be sorted by artist tracks albums and radio stations If you ve created playlists you can sort these as well Only items listed in the librar...

Page 81: ...rol scroll down the list to highlight your selection then press ENTER or the right arrow to select your choice Navigating the menus Use the up and down arrow buttons on the remote control to navigate...

Page 82: ...ss information by using the number keys 0 9 on the remote control Use the dot button on the remote control as you would when entering an address on a computer The CLEAR button will erase the entire fi...

Page 83: ...row and down arrow will toggle between the three options Press ENTER again to select Key Index Select a number between 1 and 4 To toggle between the options press the ENTER button when Key Index is hi...

Page 84: ...by using the down arrow on the remote control Press ENTER on the remote control to view a list of all the devices that are available to share media on your network System Restart Navigate to this but...

Page 85: ...composite or S Video connections If component connectors are used but not selected the screen will have a blue tint Audio Output The audio output can be modified from this screen or by pressing the A...

Page 86: ...ed here is the amount of time that each image will be shown on the screen before changing to the next image The lowest setting is 1 second The maximum amount of time between images is 2 minutes Music...

Page 87: ...Check Internet Connection Select this option to check the validity of your Internet connection Press OK to proceed with the test The phrase Connection test succeeded will appear at the bottom of the w...

Page 88: ...IMPORTANT DO NOT TURN OFF THE UNIT OR DISCONNECT THE POWER DURING THE FIRMWARE UPDATE Once the update has been completed the DSM 320 will restart Some firmware updates may display a message telling y...

Page 89: ...you can choose the media files to be streamed to your TV To access Rhapsody content you will need the Rhapsody software installed on your computer What operating system do I need to run the server so...

Page 90: ...h a universal remote but you can use a remote with learning ability Can I connect the DSM 320 directly to a PC without using a router or a hub Yes please make note of the following Wireless Users Set...

Page 91: ...ned off If you are having trouble displaying the correct video source refer to the instructions that came with your VCR Make sure cables are connected to the IN jacks on your TV or VCR not the OUT jac...

Page 92: ...tent to be available all the time Make sure the Media Server software is running on your computer Look for the Media Server icon in your system tray If necessary start the Media Server software again...

Page 93: ...ariety of bit rates and sample rates If a file does not appear on the receiver it most likely uses an unsupported rate The files may be copy protected To share your files turn copy protection off when...

Page 94: ...ing the bit and sample rates of a music file I created a playlist on my computer but it doesn t appear on my media player Make sure the playlist file is located in a folder shared by your media player...

Page 95: ...n is ok but you are still unable to play Rhapsody content please contact Rhapsody support To contact Rhapsody support go to http www listen com dlink and click on Contact Us at the bottom of the page...

Page 96: ...that requires high CPU usage It takes a long time to share files with the D Link Media Server If you are sharing gigabytes of content with your media server software it may take several minutes depend...

Page 97: ...o using the file extension mp3 OGG Vorbis Audio using the ogg extension Supported Image Formats JPEG Grayscale RGB YCbCy Does not support CMYK YCCK BMP Non compressed PNG Non alpha channel only TIFF R...

Page 98: ...0 Enabled INMPR Compliant PC System Requirements Connection to 802 11g wireless or Ethernet network Windows 98SE Me 2000 or XP 500MHz processor 128MB memory 20MB available hard disk space CD ROM driv...

Page 99: ...er your monitor can be in a low power state or turned off To change your power settings on Windows XP 1 Click on Start 2 Select Control Panel 3 Select Performance and Maintenance 4 Select Power Option...

Page 100: ...wall or ceiling can reduce your DSM 320 s range from 3 90 feet 1 30 meters Be aware of the direct line between network devices A wall that is 1 5 feet thick 5 meters at a 45 degree angle appears to b...

Page 101: ...101 Appendix continued Audio and Video Cables Guide...

Page 102: ...er ISP server or PC running Internet Connection Sharing software If you are using a DHCP capable device in your network you will not need to assign a static IP address to your DSM 320 However if you d...

Page 103: ...sed to determine what subnet an IP address belongs to RJ 45 RJ 45 is the standard connector for Ethernet cabling It looks like a phone cable connector but is slightly larger RJ 45 connectors have 8 pi...

Page 104: ...sine Transform to implement a filter bank increasing the frequency resolution 18 times higher than that of layer 2 OGG or OGG Vorbis is an open source audio compression format The name OGG is derived...

Page 105: ...their normal size some detail is lost in the compression JP2 JP2 is the file extension for the new image format called JPEG2000 based on the latest image compression technology PNG Short for Portable...

Page 106: ...lution of 352 by 240 at 30 frames per second fps MPEG 1 is used with Video CDs VCD and results in video quality slightly below the quality of a VCR video MPEG 2 offers higher resolution with CD qualit...

Page 107: ...period of ninety 90 days Warranty Period provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation D Link further warrants that during the...

Page 108: ...nventory clearance or liquidation sales or other sales in which D Link the sellers or the liquidators expressly disclaim their warranty obligation pertaining to the product Repair by anyone other than...

Page 109: ...e to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorie...

Page 110: ...110 Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights...

Page 111: ...k Technical Support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 877 453 5465 24 hours a day seven days a week D Link...

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