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D-Link DSM-350 User Manual
Section 5 - Troubleshooting
Troubleshooting
1. Why can’t I see any video after connecting the DSM-350 to my TV?
Check to make sure that all cables are connected securely.
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Make sure that the Power LED on the front of the DSM-350 is lit blue.
y
Make sure that your TV is set to display from the same input source that you connected the
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DSM-350 to.
2. Why can’t I hear any audio after connecting the DSM-350 to my stereo?
Check to make sure that all cables are connected securely.
y
Make sure that the Power LED on the front of the DSM-350 is lit blue.
y
Make sure that your stereo is set to use the same audio inputs that you connected the DSM-350 to.
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3. How do I reset my DSM-350 to factory default settings?
Ensure the DSM-350 is powered on.
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In the on-screen interface, use the remote control to go to Settings > System > Factory Reset.
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Note:
Resetting the device to factory default will erase the current configuration settings. To re-configure your
settings, run the Setup Wizard from the Installation CD.
4. How do I add download tasks to my DSM-350?
After finishing the Setup Wizard on the included CD, log in to your mydlink account and go to your DSM-350’s
y
settings pages. You can also go to
http://dlink-xxxxxx
, where xxxxxx is the last 6 digits of your DSM-350’s MAC
address, which you can find on the bottom of the device.
You can also add .torrent files to the root directory of a USB storage drive (do not put the .torrent files in a folder),
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then use the remote control to go to Downloads > Load from USB.
Summary of Contents for MyChannel DSM-350
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