2.9. Diagnostics and Improvements
Overview
To help D-Link improve NetDefendOS and related services, NetDefendOS provides a feature
known as
Diagnostics and Improvements
. This consists of the optional ability of NetDefendOS to
automatically send informational messages back to D-Link servers about the NetDefendOS
installation.
This feature is enabled by default but can be disabled manually by the administrator, as shown in
the example at the end of this section.
Communication is Encrypted and Periodic
Communication between NetDefendOS and D-Link servers is encrypted and occurs at the
following times:
•
Shortly after system startup.
•
Once per day following startup.
The exception to the above are crash reports which are only sent once, after an anomalous event
occurs.
Information Sent to D-Link
If the diagnostics and improvements feature is enabled, the information returned to D-Link by
NetDefendOS can be of the following types:
•
Anonymous diagnostic reporting
This information relates to the static parameters of NetDefendOS and includes the
NetDefendOS version number and the version number of any installed databases such as the
anti-virus or IDP database.
•
Anonymous diagnostic reporting plus usage statistics
This is enabled by default. The usage statistics provide a higher level of detail on system
operation and includes parameters such as:
•
System uptime.
•
Installed RAM memory size.
•
CPU load.
•
RAM memory usage.
•
Web content filtering statistics (if enabled).
•
Crash reports
This is enabled by default and will send encrypted and anonymous information to D-Link if
an anomalous system event occurs. A crash report is only sent once after such an event and it
can help D-Link support engineers determine where in NetDefendOS a problem occurred
and why.
Chapter 2: Management and Maintenance
142
Summary of Contents for NetDefendOS
Page 30: ...Figure 1 3 Packet Flow Schematic Part III Chapter 1 NetDefendOS Overview 30 ...
Page 32: ...Chapter 1 NetDefendOS Overview 32 ...
Page 144: ...Chapter 2 Management and Maintenance 144 ...
Page 284: ...Chapter 3 Fundamentals 284 ...
Page 392: ...Chapter 4 Routing 392 ...
Page 419: ... Host 2001 DB8 1 MAC 00 90 12 13 14 15 5 Click OK Chapter 5 DHCP Services 419 ...
Page 420: ...Chapter 5 DHCP Services 420 ...
Page 573: ...Chapter 6 Security Mechanisms 573 ...
Page 607: ...Chapter 7 Address Translation 607 ...
Page 666: ...Chapter 8 User Authentication 666 ...
Page 775: ...Chapter 9 VPN 775 ...
Page 819: ...Chapter 10 Traffic Management 819 ...
Page 842: ...Chapter 11 High Availability 842 ...
Page 866: ...Default Enabled Chapter 13 Advanced Settings 866 ...
Page 879: ...Chapter 13 Advanced Settings 879 ...