38
Simple Trouble Shooting
Please check out followings when you face some problems while installing or using.
Problem
Check Point
Reference
The power can
’
t be
brought.
Is the connection between
keyboard and junction box correct?
Make sure to connect the Modular
cable.(RJ45)
Is the Power sources being
supplied now?
Be sure to plug the power supply into
the consent.
The camera can’t pan/
tilt.
Did you press the camera number
correctly?
Try again after pressing CLR button.
Is the RX address the same as
Camera address?
Check out again the DIP Switch of the
RX.
It’s not working in Sub-
keyboard.
Hasn’t the sub-keyboard address
been repeated as you initially set?
Check setup of main/ sub-keyboard
again.
Has the data cable been
connected correctly?
Check the connection and polarity of
the data cable.
Preset movement is
not working.
Have you set Preset positions at
Preset mode?
Set Preset position and try again.
Does the camera support Preset
function?
Press number 3 and STATUS key and
check out the camera model.
There is an error when
setting motion.
Have you set it on Main keyboard?
It can’t be set on Sub-keyboard.
Alarm can’t be on.
Have you set off the all Alarm
channels?
If you set it off it can’t be on. Please
refer to the Alarm setup page.
Summary of Contents for DCK-500B
Page 1: ...DCK 500B USER MANUAL CONTROL KEYBOARD ...
Page 39: ...39 5 Dimensions Junction Box ...
Page 41: ...41 3 When connected DVR with Matrix System DMX 25632 and PTZ Camera by DATA interface ...
Page 42: ...42 4 When connected DVR with Matrix System DMX 25632 and PTZ Camera by VIDEO interface ...
Page 47: ...47 ...