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D2D Technologies  

 FLEX 3000 V5.2-2301 

20 

 

13. 

Logs Tab 

 

 
Any messages concerning the health of the device, inputs or outputs will be displayed here. If you need 

help deciphering these, please don’t

 hesitate to email us and ask a

d2care@d2dtechnologies.com

 

 
The logs can be filtered and include all data for the selected day.  Use previous or next to scroll through 
the displayed log.  Previous logs (if available) can be selected with the Log File Selection option. If a more 
in-depth 

analysis is needed, go to the Support tab and press “Build and Download Diagnostic Package”.  

Email the downloaded file along with a description of the symptoms to 

d2care@d2dtechnologies.com.

 

 

14. 

Features Tab 

This page will tell you which Features are installed in the unit. They are as follows: 
 

EAS:

  D2Alert 

 Inserts a compressed EAS message from a Dasdec or Trilithic EAS receiver that 

has the MPEG feature.  It is received as a multicast and switched as needed.  For more 
information, see chapter 7. 

PSIP

: This is Static PSIP and allows the addition or manipulation of VCT (Virtual Channel 

Tables).  This feature also allow the Muxing or de-Muxing of channels. Adds stuffing where 
necessary. 

EPG

: Allows for Dynamic PSIP to be inserted from your own spread sheet (tab de-limited) file, 

Titan TV, Display Systems International or Gracenote. 

Summary of Contents for FLEX 3000

Page 1: ...ult PW admin D2D Technologies 9802 12 Baymeadows Rd Suite 106 Jacksonville FL 32256 USA Phone 1 904 323 4777 D2D Technologies com d2care d2dtechnologies com Note This manual is being updated frequentl...

Page 2: ...s 9 6 RSSH Settings 9 7 To setup RSSH Enable RSSH Leave the Username Server Server SSH port as is 10 8 Time Settings using the standard NTP Network Time Protocol 10 9 Manually setting the time 11 8 TR...

Page 3: ...UP DSM CC TYPE B CAROUSEL PID INSERTION FROM AN XCASTER 31 1 ADDING PID 0X911 WEA TO PASS THROUGH 34 If you have a WARN system upstream of the Flex 3000 you will need to setup the 911 PID to pass thro...

Page 4: ...ut All other menu items are erroneous To find out what features are enabled Navigate to the Features Page If you need to add any features they can be added with a software upgrade Contact your distrib...

Page 5: ...port You will need 1 1 Ethernet cable CAT 5 or CAT 6 2 A PC Windows or MAC is set to a static IP address of 192 168 1 150 that has a wired Ethernet port and has either Chrome Firefox or Microsoft edge...

Page 6: ...ver used for configuration Use a web browser to connect to the control IP address of unit Default IP Address 192 168 1 205 Default UN admin Default PW admin The following browsers are supported by the...

Page 7: ...as compared to the status bar bit rate then the SRT needs extra bandwidth to retransmit packets due to network conditions Drop The number of packets that have been dropped These packets could not be...

Page 8: ...ters NOTE If you lock yourself out IE forget the login or passwords contact D2 Care for backdoor access to reset the unit 6 Systems Settings Tab 1 System Gateway Set this to the gateway of the LAN tha...

Page 9: ...3 MBPS If disabled all ASI outputs are constrained to 53 MBPS This option provides a compatibility mode for receivers that cannot accept a data byte on every ASI clock HTTPS Requires System Reboot on...

Page 10: ...rwise you are at risk because now this is on the outside world If you do not want it on RSSH just disable the function and it won t be accessible anymore NOTE RSSH passwords are alphanumeric and _ onl...

Page 11: ...Server IP to 0 0 0 0 and press save Time Settings and allow it to save Then you can set the time NOTE If the bottom of the browser has a year of 1969 that means that the time is incorrect and the uni...

Page 12: ...m to refresh the services The services are not refreshed automatically by the system Rescan must be used to update the system if any inputs are changed The Gear at the end of an Input or an Output mea...

Page 13: ...cessing Most commonly used for ASI to TSoIP SRT conversions Leave this mode off you need to rebrand add or change the stream in any way This example shows the ASI source out is directly coming in from...

Page 14: ...ASI Out You can edit the total output aggregate rate This will stuff or add null packets as needed to fill to the needed bandwidth NOTE You cannot output LESS than the payload green rate is showing If...

Page 15: ...and PSIP data from a certain selectable source You may still change your static PSIP as needed 3 Disabled This will strip all the EPG data from the stream 4 Manual For adding your own Schedules in See...

Page 16: ...tain that the port is Enabled Dejitter Buffer This will Buffer the incoming stream and smooth out common jitter Input the stream information either by using the boxes or as in this case paste the URL...

Page 17: ...o be altered in any way you can set the Passthrough Matrix to Enabled and select the appropriate input for the output 2 Setting up the IP output Once you have dragged all of the services needed for th...

Page 18: ...ETH Port Choose which port on the back of the unit that the IP is leaving from URL Updated as options are changed Custom options allowed if supported by the protocol EG myoption value SRT Send the str...

Page 19: ...re Simply browse to it and upload it The unit will prompt you for a restart You will need to press yes and the unit will restart NOTE THIS WILL CAUSE A SIGNIFIGANT OUTPUT INTERRUPTION WHILE THE UNIT R...

Page 20: ...iagnostic Package Email the downloaded file along with a description of the symptoms to d2care d2dtechnologies com 14 Features Tab This page will tell you which Features are installed in the unit They...

Page 21: ...AMS_X Shows the number of active IP streams available D2SWITCH Offer the ability to switch from one incoming stream to the other based on what is needed 15 Support Tab This tab stores the manual and t...

Page 22: ...fer to the Diagnostic tab help icons for more information Restore This is where you upload and apply the saved configuration from this unit or from another Flex 3000 This allows a master configuration...

Page 23: ...the overall output From here you can manipulate the names and numbers You can modify elementary PIDS from the Modify Elementary Streams button Be sure to hit save when you re done 7 Modifying the Ele...

Page 24: ...the GUIDE Feature to add dynamic PSIP and update the EPG 8 Adding PSIP via TitanTV or Gracenote 1 Click on the gear icon on the appropriate output 2 That will bring you to the Edit Stream ASI x OUT 1...

Page 25: ...r FCC issued TSID THIS IS IMPORTANT 4 Leave the Version Number at 0 5 Set tables to ATSC 6 Set the PSIP mode to Automated 7 No need to set any credentials 8 Set your Egress rate to 19392000 9 Click Sa...

Page 26: ...The length of the program in Hours and minutes Event ID Start your first program of the day with this and repeat it daily Event Title The actual name of the show Event Description A brief description...

Page 27: ...ls 5 Navigate to the sch Directory found in the root d2flex directory If there is no sch directory create one NOTE Lower case only 6 Move or copy the txt file you created in Excel 7 Reset the unit wai...

Page 28: ...k on the gear icon by the IP Output 2 Go to bottom of the IP Output page 3 Set the IP Protocol to SRT This will open a whole new set of boxes 4 Decide whether this unit will be the caller or the liste...

Page 29: ...0 Ms Can go as high as 8000 Ms If you are experiencing packet loss picture breakup pixelization etc Try increasing the latency in 500 Ms increments b Stream ID A string that can be set on the socket p...

Page 30: ...e that EAS is enabled in the Features Page 3 Inserting EAS Alerts from a Dasdec or Trilithic EAS receiver encoder If the feature EAS is enabled the Flex 3000 will break the ASI output and insert the E...

Page 31: ...3 Click refresh a plus sign should show up on the ASI 1 In That means that it has parsed the incoming ASI and sees the programs Note that it is possible that the plus sign could already be there if AS...

Page 32: ...Click Save Then Back to Streams 9 Click Apply and Rescan 10 Once it is finished rescanning the Plus sign should show up in the IP 1 box 11 If you expand it it will show up as PGM 1 in the IP input 12...

Page 33: ...or and minor channel to it since it is ATSC and the mux will be trying to add those tables Also assign a source ID In this scenario the channel numbers were made to coincide with the current channels...

Page 34: ...pply Pending and rescan so your changes are saved 1 Adding PID 0x911 WEA to pass through If you have a WARN system upstream of the Flex 3000 you will need to setup the 911 PID to pass through 1 In the...

Page 35: ...t so you can reach in and plug in a mini USB into the USM_UART port closest to the SD drive Use a terminal program such as TerraTerm to access it via serial protocols via 115200 8n N 1 Please contact...

Page 36: ...he new battery in its place 5 Make certain that it is seated correctly 6 Replace the lid 13 Troubleshooting 1 No ASI into the unit Go to the TRANSPORT STREAMS tab and press RESCAN Make sure the ASI is...

Page 37: ...ew minutes and rescan your TV channel number Try again Check the logs for ETT and EIT entries 7 No PSIP EPG out of the IP SRT output Check and make certain that the sources are correct 8 Wrong time wr...

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