8
Warranty & Service
Product Maintenance
Do not perform any maintenance other than that instructed
in the
Cleaning and Maintenance
section of this manual.
A qualified service technician should perform all other
service.
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eTTIng
h
elp
Before you obtain service, please review the
Before You
Call for Service
section of this manual starting on page 7.
If you have performed the checks in the
Problem Solution
Guide
and the problem has not yet been remedied, please
visit our web site or contact our Customer Service Team
for a listing of Dacor authorized service agents. Prior
to requesting service, it is helpful to be familiar with the
warranty terms and conditions on this page.
Contact us through our web site at:
www.Dacor.com
Dacor Customer Service Team:
Tel: (800) 793-0093
Fax: (626) 403-3130
Business Hours: 6:00
a
.
m
. - 5:00
p
.
m
.
Pacific Time
You may also write us at:
Dacor Customer Service
1440 Bridge Gate Drive
Diamond Bar, CA 91765
At Dacor, we believe that our quality of service equals
that of our product. Should your experience with our
service network or product be different, please contact our
Customer Service Team and share your encounter with us.
We will do our utmost to resolve the situation for you and
deliver on our Dacor promise.
If you need anything clarified, just let us know.
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CERTIFICATE OF WARRANTIES: DACOR HOODS
WITHIN THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA, AND CANADA*:
FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material or
workmanship, DACOR will remedy the defect without charge
to you or subsequent users. The owner must provide proof of
purchase upon request, and have the appliance accessible for
service.
Warranty is null and void if non-CSA approved product is
transported from the U.S.
OUTSIDE THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA, AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material or
workmanship, DACOR will furnish a new part, F.O.B. factory,
to replace the defective part. All delivery, installation and labor
costs are the responsibility of the purchaser. The owner must
provide proof of purchase, upon request, and have the appliance
accessible for service.
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overed
Service calls to educate the customer in the proper use and
•
care of the product.
Failure of the product when used for commercial, business,
•
rental or any application other than for residential consumer
use.
Replacement of house fuses or fuse boxes, or resetting of
•
circuit breakers.
Light bulbs and filters.
•
Routine maintenance and cleaning.
•
Duct work external to the range hood.
•
Breakage, discoloration or damage to glass, metal surfaces,
•
plastic components, trim, paint or other cosmetic finish,
caused by improper usage or care, abuse or neglect.
Damage to the product caused by accident, fire, flood or
•
other acts of God.
THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS
WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES.
THEREFORE, NO OTHER EXPRESS WARRANTIES ARE
MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED
STATES, THE DISTRICT OF COLUMBIA, AND CANADA, ALL
IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED
TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE
LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF
ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE
LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL
DAMAGES. NO WARRANTIES, EXPRESS OR IMPLIED, ARE
MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how long an implied
warranty lasts, or do not allow the exclusion or limitation of
inconsequential damages, so the above limitations or exclusions
may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights that vary from state to state.
