34
Problem and Solution Guide
Ice Not
Dispensing
Refrigerator or freezer doors
are not completely closed.
Ice will not dispense if any of the doors are left open or ajar.
Both doors must be shut.
The dispenser panel is
locked.
Press and hold the
word
"Lock" for three seconds to unlock
the dispenser. The paddlelock
icon will unlock
when the
dispenser is unlocked and ready to dispence ice.
Ice is not selected at the
dispenser.
Press the
cube ice
or
crushed ice
icon until it lights. This
indicates
ice
has been selected.
Infrequent use of the
dispenser.
Ice cubes can stick together if they are left to sit, preventing
them from freely travelling down the dispenser chute.
If the ice cubes are stuck together, break them up so they
are able to tumble down the dispenser.
Ice bin is empty.
Wait up to 24 hours for ice cubes to be produced.
Make sure the ice maker is not OFF or the sensor arm is
obstructed.
Check that there are no kinks in the water line.
The refrigerator is not
connected to a water supply
The water line shutoff valve is
closed.
Connect the refrigerator to the water supply.
Open the water shutoff valve so water can travel to the ice
maker.
Reverse osmosis water
filtration system is connected
to your ice maker water line.
Reverse osmosis filtration systems can reduce the water
pressure below the minimum level, causing ice maker
issues.
Troubleshooting
ICE MAKER
Refer to the table below to find possible solutions to some problems you may experience
with your refrigerator.
Problem
Possible Cause
Solution