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Warranty and Service
Customer Service
Before you request help or schedule service:
1. Try the Solutions offered in the
Problem—Solution
table
in the "Troubleshooting" section.
2. Become familiar with the warranty terms and conditions
of your product.
3. If none of these tips or suggestions resolves your
problem, call our Customer Service center at the
number below.
Dacor’s Customer Service center is available
6:00
a
.
m
.
to 5:00
P
.
m
.
Pacific Time.
For warranty repairs or questions and for Dacor Distinctive
Service (DDS) in the US and Canada
Phone: (800) 793-0093
For non-warranty repairs or questions in the US and
Canada
Phone: (800) 793-0093, extension 2813
Contact us through our website at:
www.dacor.com
Warranty
What is Covered
CERTIFICATE OF WARRANTY ON
DACOR MODEL# DYF42BSIWS REFRIGERATOR
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF
COLUMBIA AND CANADA:
FULL TWO-YEAR WARRANTY
The warranty applies to only the Dacor appliance
that
was sold to the first-use purchaser.
Warranty is also valid on products
purchased brand new
from a Dacor Authorized Dealer or other seller authorized
by Dacor.
Starting from the date
of original retail purchase receipt
or closing date for new construction, whichever period is
longer.
60-day
Cosmetic
2-Year
Full Warranty
6-Year
Sealed System Warranty: Parts/Labor
12-Year
Sealed System Warranty: Parts only
Water filter:
For 30 days from the date of purchase, if the
filter is operated and maintained according to instructions
attached to or furnished with the product, Dacor will pay
for replacement parts to correct defects in materials and
workmanship.
Except as noted above, consumable parts such as filters
and light bulbs are not covered and are the responsibility of
the purchaser.
LIMITED WARRANTY
In three to six years after the date of purchase
, when
this refrigerator is used and maintained according to the
instructions or care guide that came with the product, Dacor
will pay for factory specified parts and repair labor costs to
correct defects in materials or workmanship in the sealed
refrigeration system. These parts are: the compressor,
evaporator, condenser, dryer and connecting tubing.
In seven to twelve years after the date of purchase,
when this refrigerator is used and maintained according to
the instructions or care guide that came with the product,
Dacor will pay for factory specified parts for the following
components to correct defects in materials or workmanship
in the sealed refrigeration system that existed when this
major appliance was purchased: the compressor, evapo-
rator, condenser, dryer and connecting tubing.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service
company during regular business hours. Please note
service providers are independent entities and are not
agents of Dacor.
Dealer displays and model home displays with a production
date longer than 5 years, products sold “As-Is,” and
products installed for non-residential use, which include but
not limited to religious organizations, fire stations, bed and
breakfast, and spas, carry a one-year parts warranty only.
All delivery, installation, labor costs, and other service fees
are the responsibility of the purchaser.
The owner must provide proof-of-purchase or a closing
statement for new construction upon request. All Dacor
products must be accessible for service.
All cosmetic
damage (such as scratches on stainless steel, paint/
porcelain blemishes, etc.) to the product or included acces-
sories must be reported to Dacor within 60 days of the
original purchase date to qualify for warranty coverage.
Warranty will be null and void on product that has altered,
defaced, or missing serial numbers and tags.
Warranty is null and void if non-CSA approved product is
transported from the U.S.A.
OUTSIDE THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA, AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your Dacor product fails to function within one year of
the original date of purchase due to a defect in material or
workmanship, Dacor will furnish a new part, F.O.B. factory
to replace the defective part.
All delivery, installation, labor costs, and other service fees
are the responsibility of the purchaser.
