21
Before You Call for Service
Problem Solution Guide
Problem
May Be Caused By
What to Do
Nothing works.
Power is disconnected.
Make sure power is on at circuit breaker
panel and that power plug is properly
connected to electrical outlet.
Blown fuse or tripped
circuit breaker.
Replace fuse or reset circuit breaker.
Remove other appliances from circuit.
Power failure.
Contact electric company.
Thermal compressor
protection system active.
During power failure or when appliance
has been disconnected and reconnected,
if refrigerant pressure in cooling system
is not balanced, the protection system
will activate. Refrigerator will start running
after approximately 6 minutes.
Lock out feature active.
Disable
Key Lock
feature. See
Operation
section.
Condensation on
the inside wall of
the refrigerator
or freezer
compartment.
Ambient temperature is
very cold.
Do not install refrigerator in places where
temperature falls below 50°F (10°C).
Hot and humid weather
increases icing and
condensation.
When humidity is less, condensation will
disappear.
Door has been opened
frequently.
Do not open and close door frequently.
Food containing liquid is
stored in open containers.
Store food with liquid content in closed
containers.
Door of the refrigerator is
left ajar.
Do not leave doors of refrigerator open for
a long time.
Compressor is not
running.
Refrigerator in defrost
cycle.
This is normal for a automatic defrosting
refrigerator. Defrosting cycle occurs
periodically.
Temperature settings are
not made correctly.
Select suitable temperature value.
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