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English
98
99
Troubleshooting
Troubleshooting
Troubleshooting
Problem
Possible causes
Action
Surface burner
clicks during
operation.
The control knob has been
left in the Lite position.
After the burner lights, turn the
control knob to a desired setting.
If the burner still clicks, contact a
service technician.
The burners do
not burn evenly.
Surface burner
components and caps are
not assembled correctly
and level.
See page
.
The surface burners are
dirty.
Clean the surface burner
components. (See page
.)
Very large or
yellow surface
burner flames.
The wrong burner orifice
is installed.
Check the burner orifice size. Contact
your installer if you have the wrong
orifice (LP gas instead of natural gas
or natural gas instead of LP gas).
Surface burners
light but oven
burners do not
light.
The oven door lock is
turned on.
The display will show the Lock icon.
Hold the oven door open and Tap
and hold
Settings
for 3 seconds. The
oven will beep and the Lock icon will
turn off.
The Gas Pressure
Regulator shut off switch
is in the off position.
Call a qualified service technician.
Control display
Problem
Possible cause
Solution
The display goes
blank.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the
circuit breaker.
Touch controls
do not respond
when tapped
There is foreign matter caught
between the buttons
Remove the foreign matter and
try again.
There is moisture on the
exterior
Remove the moisture and try
again.
The lock function is set
Check whether the lock function
is set.
Oven
Problem
Cause
Action
The oven
control beeps
and displays an
information code.
There may be an issue
with your oven. See the
Information codes
chart
.
Turn the burner knob to
Off
, and
then restart the oven.
If the problem persists, disconnect
all power to the range for at least
30 seconds and then reconnect the
power. If this does not solve the
problem, call for service.
The oven will not
turn on.
The oven is not completely
plugged into the electrical
outlet.
Make sure the electrical plug is
fully inserted into a live, properly
grounded outlet.
A fuse in your home may
be blown or the circuit
breaker may have tripped.
Replace the fuse or reset the circuit
breaker.
The oven
temperature is
too hot or cold.
The oven thermostat
needs adjustment.
See page
.
The oven burner
will not shut off.
The oven door lock is
turned on.
The display will show the Lock icon.
Hold the oven door open and tap
and hold
Settings
for 3 seconds. The
oven will beep and the Lock icon will
turn off.
The Sabbath function has
been activated.
SAb and the time of day will show
in the display. All other controls and
signals will be deactivated. To turn
off the oven only, Turn the burner
knob to
off
.
To cancel the Sabbath function and
reactivate the controls and signals,
Tap and hold
OK
for 3 seconds.
Oven fan is
making a noise, or
won't turn off.
* Slide-In oven
model only.
The cooling fan is not
visible, but you will hear
it running whenever
the electronics get hot
and turn off when the
electronics are cool.
This is normal operation to cool the
oven, cooling fan automatically shuts
down when the oven cools.
DOP30T940DS_DG68-01459A-00_EN+MES+CFR.indb 98-99
DOP30T940DS_DG68-01459A-00_EN+MES+CFR.indb 98-99
2023-01-17 오후 3:02:02
2023-01-17 오후 3:02:02
