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Nothing Works
The power source is disconnected or off.
The plug is not completely inserted into an
electrical outlet.
Make sure the power is on at the circuit breaker
panel and that the power plug is fully connected
to an electrical outlet.
Blown fuse or tripped circuit breaker.
Check the fuse or switch (depending on what type
is in your electrical panel)
Replace fuse or reset circuit breaker as needed.
Remove other appliances from circuit.
A power failure occurred.
Contact your electrical provider for more
information.
To conserve energy, try to get everything
you need out of the refrigerator at once,
keep food organized so it is easy to find, and
close the door as soon as food is removed.
Compressor is Not
Running
Thermal protective switch triggered
compressor off.
Allow refrigerator to sit for six minutes for it
to restart. If the refrigerator does not restart,
call Customer Service.
Defrost cycle is on.
Will resolve itself when defrost cycle ends.
The refrigerator is not plugged in.
Make sure that the plug is fit correctly into
the socket.
Temperature settings are not made correctly.
Select the suitable temperature value.
Power outage.
Refrigerator will return to normal operation
when the power restores.
Not Getting Cold
Refrigerator was recently installed.
Refrigerator was recently relocated.
It may take up to 24 hours for both compart-
ments to reach their set temperatures.
If the refrigerator was in long-term storage or
laid on its side:
the refrigerator must stand
upright for 24 hours before connecting it to
power.
Troubleshooting
Problem and Solution Guide
Refer to the table below to find possible solutions to some problems you may experience
with your refrigerator.
Problem
Possible Reason
Solution
