15
Troubleshooting
The doors will not close completely
Are food packages blocking the door open?
Rearrange
containers so that they fit more tightly and take up less space.
Is the ice bin out of position?
Push the ice bin in all the way.
If the ice bin does not go in all the way, it may not be put in
straight. Pull it out and try again. See
Ice Maker and Storage
Bin
on page 8.
Are the pans, shelves, bins or baskets out of position?
Put the crisper cover and all pans, shelves, bins, and baskets
back into their correct positions. See
Refrigerator Storage
and
Freezer Storage
in the
Refrigerator Operation
section.
Does the refrigerator wobble or seem unstable?
Level the
refrigerator. See
Adjust Doors and Level Refrigerator
in the
installation instructions.
The doors are difficult to open
Are the gaskets dirty or sticky?
Clean gaskets according to
the directions in
Care and Cleaning
.
The lights do not work
Is a light bulb loose in the socket or burned out?
See
Changing the Light Bulbs
on page 12.
Has the door been open more than 10 minutes?
When the
door is held open for more than 10 minutes, the
Door Open
indicator light will flash and the interior lights will shut off. See
Door Open
on page 7.
Is the refrigerator in Holiday mode?
See
Holiday Mode
on
page 7.
Off-taste, odor or gray color in the ice
Are the plumbing connections new, causing discolored or
off-flavored ice?
Discard the first few batches of ice.
Have the ice cubes been stored too long?
Throw old ice
away and make a new supply.
Does the freezer and ice bin need to be cleaned?
See the
Care and Cleaning
section.
Has food in the freezer or refrigerator been wrapped
properly?
Use airtight, moisture-proof packaging to avoid odor
transfer from stored food.
Does the water contain minerals (such as sulfur)?
You may
need to install a filter to remove the minerals.
Is there a water filter installed on the refrigerator?
Gray
or dark discoloration in ice indicates that the water filtration
system needs additional flushing. Throw old ice away and
make a new supply. Discard the first few batches of ice.
The ice maker is not producing ice or not
enough ice
Has the ice maker just been installed?
The ice bin holds
about 7 lbs (3.2 kg) of ice. The ice bin can take three to four
days to fill completely, if the ice is not being used.
Is the freezer temperature cold enough to produce ice?
Wait 24 hours after ice maker hookup for ice production. See
Setting the Controls
on page 6.
Is the ice maker ON/OFF control in the OFF (down)
position?
Slide the ice maker
ON/OFF
control to the
ON
(up)
position.
See Ice Maker and Storage Bin
on page 8.
Is the water line shutoff valve to the refrigerator turned
on?
Turn on the water valve. See
Connect Water Supply
in the
installation instructions.
Does the ice maker mold have water in it or has no ice
been produced?
Make sure your refrigerator has been
connected to a water supply and the supply shutoff valve
is turned on. See
Connect Water Supply
in the installation
instructions.
Is an ice cube jammed in the ice maker ejector arm?
Remove the ice from the ejector arm with a plastic utensil. See
Ice Maker and Storage Bin
on page 8.
Has a large amount of ice just been removed?
Allow three
to four days for an empty ice bin to completely fill, if the ice is
not being used.
Are the controls set correctly?
See
Setting the Controls
. on
page 6.
Is there a water filter installed on the refrigerator?
The
filter may be clogged or installed incorrectly. Check the filter
installation instructions to ensure that the filter was installed
correctly and is not clogged. If installation or clogging is not a
problem, call a qualified service technician.
NOTE:
If not due to any of the above, there may be a problem
with the water line. Call for service.
