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12
Troubleshooting Guide
Unnecessary service calls may be expensive, frustrating and time-consuming. Before you call for service, please review the potential problems, possible
causes and remedies shown in the table below. Failure Codes will appear where the temperature is normally displayed.
IMPORTANT:
If a Failure Code is displayed, the oven will beep continuously until the user presses the “CANCEL•SECURE” button. The oven will not heat
after a failure. Call a qualified appliance technician to repair the oven.
Troubleshooting
Problem
Nothing works.
Oven will not heat.
Clock displays incorrect time of day.
Foods over-cook.
Foods under-cook.
Oven does not Self-Clean.
Possible Cause
Oven is not connected to electrical power.
Power supply is not energized.
Oven settings are not correct.
Oven is set for Delay Tiimed Cooking,
Time of day is not set.
Power supply has been interrupted.
Incorrect cooking time, temperature.
Oven temperature calibration differs from your
previous oven.
Incorrect cooking time, temperature.
Oven temperature calibration differs from your
previous oven.
Door is not shut tight, so automatic door latch
will not lock.
Oven settings are not correct.
Remedy
Have oven connected to a properly sized
electrical power supply by a qualified technician.
Have an electrician check power supply,
including the house circuit breaker, wiring and
fuses.
Follow mode selection and clock settings as
specified in OVEN OPERATION.
Oven will turn on automatically at present time.
If desired, press “CANCEL•SECURE” touch pad
to cancel out of Delay Timed Cooking
Press “CLOCK” touch pad, then press
“TIME•TEMP” pad to set correct time of day.
Reset time of day.
Adjust time, temperature or rack position.
Adjust oven temperature as per ADJUSTING
THE OVEN TEMPERATURE.
Adjust time, temperature or rack position.
Adjust oven temperature as per ADJUSTING
THE OVEN TEMPERATURE.
Close door tightly.
Follow mode selection and clock settings as
specified in SELF-CLEANING.
NOTES:
EGR30 Model Only:
To replace a light bulb, follow these steps:
1. Turn off the power at the main power
supply.
EGR30 Oven Light Assembly
2. Remove the threaded lens cover
from the housing by rotating counter-
clockwise.
3. Pull the light bulb out and replace.
4. Reinstall the threaded lens cover by
rotating clockwise.
5. Turn the power back on at the main
power supply.
6. Reset the time of day. (Refer to the
Setting the Time of Day.)
To replace a light bulb, follow these steps:
1. Turn off the power at the main power
supply.
2. Remove the lens cover from the housing
by pulling straight out.
NOTE:
In some cases the lens cover may be tight
enough to require the use of your light lens
pry stick. This tool was packed inside of
your broiler pan along with the Use & Care
Manual. This prying tool should be used with
Lens Cover
Oven Light Assembly
caution. Do not cause uneven stress on the
lens cover. Gently insert the point end of the
pry stick under the center edge of the lens
cover on the side facing the oven door. Hold
your hand under the lens for support then
pry out to remove the lens cover.
3. Pull the light bulb out and replace it with a
special 10-watt halogen bulb rated for use
in a Self-Cleaning oven. Use DACOR Part
No. 86364 available from any authorized
DACOR parts distributor or service agency.
4. Reinstall the lens cover by aligning the
cover over the opening and gently pressing
it into its original position.
5. Turn the power back on at the main power
supply.
6. Reset the time of day. (Refer to the Setting
the Time of Day.)
Summary of Contents for EpicureTM
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