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22

Troubleshooting

Problem

May Be Caused By

What to Do

Oven will not heat when 

turned on.

No power to range.

See 

Nothing Works

 on previous page.

Gas is turned off.

Make sure the gas supply valve is in the 

“ON” position.

Gas supply interrupted.

Contact gas company.

Oven lights will not work.

Oven in self-clean mode or was 

recently self-cleaned.

Lights do not work whenever oven door 

is locked. Make sure oven knob is NOT in 

the 

CLEAN

 position AND the door latch 

has released if the oven has recently been 

self-cleaned. See page 16.

Light bulbs burned out.

Replace light bulbs. See 

Care and Clean-

ing

 section.

Convection fan does not 

work.

Oven in self-clean mode or was 

recently self-cleaned.

Convection fan does not work whenever 

oven door is locked. Make sure oven knob 

is NOT in 

CLEAN

 position AND door latch 

has released, if the oven has recently 

been self-cleaned. See page 16. 

Oven ON indicator light 

goes on and off repeatedly.

Normal operation.

The oven burner ON indicator light illu-

minates when the oven is on. The oven 

burner control system turns the oven off 

and on to maintain the temperature set 

by the oven control knob.

Condensation on oven door 

window.

Cold weather.

During cold weather it is normal for con-

densation to appear on the oven window 

during the first 10 minutes of operation.

Strange odor when oven is 

on.

Residue in oven.

During manufacturing, certain residues 

can be left on oven surfaces. Oven needs 

to be “burned in,” see page 8.

Oven does not self-clean.

Oven door not shut tightly.

Check for obstructions. Shut door tightly.

Oven not set properly.

Follow instructions in 

Care and Cleaning

 

section.

Oven door will not open.

Oven in self-clean mode or was 

recently self-cleaned.

Check to see if oven knob is in 

CLEAN

 

position. If so, turn oven knob to OFF 

position. Door will unlock once oven has 

cooled below 600°F (315°C).

Foods over-cook.

Incorrect cooking time, temp.

Adjust time, temperature or rack position.

Foods under-cook.

Incorrect cooking time, temp.

Adjust time, temperature or rack position.

Summary of Contents for HGPR36S

Page 1: ...Rev A T a b l e o f C o n t e n t s Important Safety Instructions 1 Getting to Know the Range 4 Setting Up the Range 6 Operating the Range 8 Care and Cleaning 16 Troubleshooting 21 Parts and Accessories 23 Warranty and Service 23 Warranty Card Back Cover ...

Page 2: ... gives suggestions and remedies that may pre empt a call forservice Valuable customerinput helps us continually improve ourproducts and services so feel free to contact ourCustomerAssurance Team forassistance with all yourproduct support needs DacorCustomerAssurance 14425 Clark Avenue City of Industry CA 91745 Telephone 833 35 ELITE 833 353 5483 USA Canada Fax 626 403 3130 Hours of Operation Mon F...

Page 3: ...e hazards that WILL result in severe personal injury or death WARNING Hazards or unsafe practices that COULD result in severe personal injury or death CAUTION Hazards or unsafe practices that COULD result in minor personal injury or property damage WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death Do no...

Page 4: ...ace Do not wear loose or hanging apparel while using the range Do not allow clothing to come into contact with the range and surrounding areas during immediately after use Do not use towels or bulky cloth as pot holders Use only dry pot holders when removing food and cookware from the cooktop or oven Wet pot holders can cause steam burns If the range is near a window do not use long curtains as wi...

Page 5: ... s surfaces Do not line the oven with aluminum foil or other materials These items can melt or burn up during self cleaning and cause permanent damage to the oven Do not expose the knobs or trim rings to direct flame hot utensils or other sources of heat Always ensure that the light fixture lens cover is in place when using the oven The lens cover protects the light bulb from breakage caused by hi...

Page 6: ...re sponding Illumina knob illuminates when a burner is on The center knob operates the oven TRIM RINGS Located behind each knob they pre vent liquids from getting into the internal parts Parts of the Cooktop Burner Locations and Features Getting to Know the Range A 800 to 15000 BTU standard burner B 800 to 18000 BTU SimmerSear burner Effective Special Cooktop Features Perma Flame The Perma Flame i...

Page 7: ... culates heated air through the oven chamber during the convection cooking process The Convection fan switch P turns the convection fan on and off The Convection filter covers the convection fan for safety purposes It also helps prevent the transfer of taste from one food to another when you are cook ing a whole meal when the convection fan is in use and helps keep the oven cleaner especially duri...

Page 8: ...of the spill tray Put the legs of each grate inside the corresponding dimples Setting Up the Range SimmerSear Burner Assembly left front and right front burners only Standard Burner Assembly left rear right rear and both center burners STEP 1 Install burner head Put locating tab in keyed hole STEP 2 Install burner ring Line up ring tabs with head slots STEP 3 Install burner cap Ridge on cap must s...

Page 9: ...Extend the rack guides completely as shown below 2 Align both sets of safety clips right and left on the back of the rack guides with the oven rack supports as shown 3 Insert the rack into the oven sliding the rack sup ports between the rear safety clips as shown As you slide the rack in hold the front of the rack up slightly until the front safety clips just clear the front of the rack supports 4...

Page 10: ... when you are finished cooking Do not turn the knob farther than the HIGH position until lit Doing so may result in a burst of flame that could cause burns or damage to the surrounding area Do not touch any part of the burner while the igniter is sparking An electric shock could result Never light the burners with a match or other open flame If the gas does not ignite after four seconds or if the ...

Page 11: ...g or scorching the food Dacor s SimmerSear feature allows you precision control of the flame on the SimmerSear burner from low to high heat Lighting a Burner Each burner control knob has a small diagram next to it to tell you which burner it operates 1 Push turn the knob to HIGH flame icon The knob illuminates the burner igniter sparks click click click repeatedly until it lights about 4 seconds l...

Page 12: ...t 1 2 above the top surface of the grate It may rock slightly which is normal 3 Turn the center front burner knob to the light HIGH position Once lit turn the knob to the MAX GRIDDLE position or lower if desired DO NOT keep the burner knobs higher than the MAX GRIDDLE setting after they are lit 4 Repeat step 3 for the center rear burner During cooking be careful with metal utensils on the surface ...

Page 13: ... process 20 minutes maximum The range is designed for consumer use conditions only Do not use it to broil continuously for more than 45 minutes at a time After 45 minutes in broil mode turn the oven off and allow it to cool for 30 minutes before broiling again Warm To keep food warm after cooking turn the oven knob to the WARM setting Operating the Range IMPORTANT Before starting the oven position...

Page 14: ...the oven control center knob on the control panel to the BROIL setting The oven ON indicator light will illuminate to indicate the oven is on Within 60 seconds the broil burner will ignite While the broil burner is on the bake burner is off 3 Immediately place the food inside the oven and close the door completely IMPORTANT Always use a broiler pan and grill to provide drainage for excess fat and ...

Page 15: ...bsorbing cake pans used Use shiny reflective cake pans Cakes crack on top Oven temperature too high Reduce oven temperature Cakes are not level Oven and or oven rack not level Level oven and rack as needed Pies burn around the edges or are not done in the center Oven temperature too high Reduce oven temperature Dark heat absorbing pans used Use shiny reflective pans Oven and or rack over crowded R...

Page 16: ... foods can be successfully prepared on either two or three racks at the same time MULTIPLE RACK BAKING TIPS Typically when baking on two racks use rack positions 2 4 and 6 When adapting a single rack recipe to multiple rack baking it may be necessary to add to the baking time This is due to the extra amount of food in the oven Baking Tips cont Convection Bake Tips As a general rule convection bake...

Page 17: ...ssful recipes Take note of the changes that work best and mark your reci pes accordingly You may also consult a cookbook on high altitude cooking for specific recommendations Altitude feet Baking powder for each teaspoon decrease by Sugar for each teaspoon decrease by Liquid for each cup add 3000 5 10 10 25 5 10 5000 10 10 20 7000 25 20 20 25 Broiling Tips Broiling is a quick and flavorful way to ...

Page 18: ...e which burns off any deposits on the inside surfaces of the oven Self cleaning eliminates the need for manual scrubbing of interior surfaces The oven will run better will provide better baked goods and produce less smoke and odors when it is clean The oven door locks automatically during the self clean cycle and during cool down for safety The self clean process takes approximately 2 1 2 hours It...

Page 19: ...ight stops cycling on and off turn the oven knob to the OFF position Otherwise self clean will start again if you open and close the door after it has been released The door latch will release when self clean is complete the oven burner light stops cycling on and off AND the oven has cooled to 600 F 315 C Exercise caution opening the door because the oven will still be hot at the time the door loc...

Page 20: ...ORTANT The igniters will not work properly if the burner rings burner bases or igniters are not clean Dirty or wet igniters may not spark at all After disassembling the burners check for any dirt or grime deposited on the individual parts including the igniters 1 Clean completely around the igniter including the metal top and porcelain base A firm toothbrush is ideal for this task Use care while c...

Page 21: ...ove them for cleaning or replace ment 2 Grasp each knob and pull straight back off of the valve shaft Care and Cleaning 3 Clean the outside edges of the trim rings while the knobs are removed Wipe them with a soft damp rag 4 Wash the knobs regularly with a solution of warm soapy water Dacor recommends hand dishwash ing liquid 5 To replace the knobs align the D shaped opening on the back of the kno...

Page 22: ...ys ensure that the lens cover is in place when using the oven The lens cover protects the bulb from breakage caused by high oven temperatures or mechanical shock Replacing the lens cover without lining up the cutout with the light socket will damage the light fixture Do not use a screwdriver to remove the lens Replacing a Light Bulb Light bulb replacement is considered a homeowner maintenance oper...

Page 23: ...leaning section Burner parts are not properly positioned Make sure burner is assembled according to the Setting Up Your Range section Range set up to use a different type of gas natural or LP or set up for different altitude Have a qualified service technician check to make sure that the range is set up for the correct type of gas and altitude Gas regulator is not installed or faulty Have a qualif...

Page 24: ... on and off repeatedly Normal operation The oven burner ON indicator light illu minates when the oven is on The oven burner control system turns the oven off and on to maintain the temperature set by the oven control knob Condensation on oven door window Cold weather During cold weather it is normal for con densation to appear on the oven window during the first 10 minutes of operation Strange odo...

Page 25: ...p m Pacific Time Phone 833 35 ELITE 833 353 5483 USA Canada Contact us through our website www dacor com customer care contact us Parts and Accessories Description Dacor Part Number Dacor Stainless Steel Cleaner A302 Halogen light bulb 130 Vac 50 Watt 108774 Cooktop griddle AG36 Cooktop grill AEGR36 Standard broil pan and broil pan grill AER30BP Replacement standard oven rack 107745 GlideRack oven...

Page 26: ...What Is Not Covered Slight color variations may be noticed because of dif ferences in painted parts kitchen lighting product placement and other factors this warranty does not apply to color variation Service calls to educate the customer on proper use and care of the product Service fees for travel to islands and remote areas which include but not limited to ferries toll roads or other travel exp...

Page 27: ...RRANTY PROCESSING DEPT PO BOX 90070 CITY OF INDUSTRY CA 91715 9907 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL CITY OF INDUSTRY CA PERMIT NO 1600 POSTAGE WILL BE PAID BY ADDRESSEE ...

Page 28: ...orwhat purpose was the product purchased A Replacement only C New Home B Part of a Remodel D Other 4 What is yourhousehold income A Under 75 000 D 150 000 200 000 B 75 000 100 000 E 200 000 250 000 C 100 000 150 000 F Over 250 000 5 What otherbrands of appliances do you have in yourkitchen A Cooktop C Dishwasher B Oven D Refrigerator 6 Would you buy orrecommend anotherDacorproduct Yes No Comments ...

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