15
Problem
May Be Caused By
What to Do
Nothing works
Disconnected cord
Verify that range is plugged in.
Power is off
Turn on power at circuit-breaker panel or fuse box; check for tripped
breaker or blown fuse.
Power outage
Contact power company.
Igniters not sparking
Power not supplied to unit
See Nothing Works, above.
Wet/dirty igniter
Clean/dry igniter and burner assembly (Pg. 13).
No
flame
Igniter not working (no clicking)
See Igniters not sparking, above.
Wet/dirty igniter
Clean/dry igniter (Pg. 13).
Gas turned off
Open the gas-supply valve.
Gas supply interrupted
Contact gas company.
Burner goes out when set
at LOW
Low gas pressure
Air intake obstructed.
Verify that air slots on range are unobstructed.
Flame distorted, yellow,
or oversize
Burner parts dirty/clogged
Clean and dry as instructed in Care and Cleaning.
Burner parts improperly positioned
Ensure burner is assembled as instructed in Setting Up the Range.
Range set up for different gas type (natural or
LP) or altitude
Have a qual
ified
technician verify the range is set up for correct gas/
altitude.
Gas regulator faulty or absent
Have a qual
ified servi
ce technician check the gas regulator.
Igniter sparks after
flame
ignites
Burner is cold
Burners may spark up to 1 minute when cold and set to LOW; see Oper-
ating the Range for details.
Flame distorted by draft
Minimize any air drafts around the cooktop. Close nearby windows.
Igniter wet/dirty
Clean and dry as instructed (Pg. 13).
Burner parts wet/dirty
Burner parts improperly positioned
Verify burner assembly as instructed in Setting Up the Range.
Power-supply polarity reversed or improperly
grounded
Have a licensed electrician check the electrical outlet.
Orange glow on oven ceil-
ing during broiling
Normal operation
Broil burner igniter glows orange off and on during broiling.
Oven not heating
No power to range
See Nothing works, above.
Gas turned off
Open the gas-supply valve.
Gas supply interrupted
Contact gas company.
Oven lights not working
Self-clean mode is/was recently active
Lights do not work when door is locked; verify oven knob NOT set to CLEAN
and door latch has released if after recent self-clean cycle (Pg. 12.)
Bulbs burned out
Replace light bulbs (see Care and Cleaning.)
Convection fan not work-
ing
Self-clean mode is/was recently active
Convection fan disabled if oven door is locked; verify oven is NOT set to
CLEAN and door latch has released if after recent self-clean cycle (Pg. 12.)
Oven ON indicator blinks
Normal operation
This indicator illuminates when oven is on; the burner-control system
turns oven off/on to maintain temperature of oven-control knob setting.
Condensation on oven
door window
Cold weather
During cold weather, condensation normally appears on oven window
during
first
10 minutes of operation.
Strange odor when oven
is on
Residue in oven
Manufacturing residue on oven surfaces; “burn in” the oven (Pg. 8).
Oven not self-cleaning
Oven door not shut tightly
Clear any obstructions; shut door tightly.
Oven improperly set
Follow instructions in Care and Cleaning.
Oven door will not open
Self-clean mode active or recently completed See if oven knob is set to CLEAN; if so, turn knob off; door unlocks
when oven cools to 600°F (315°C).
Food overcooked/under-
cooked
Incorrect cooking time, temp
Adjust time, temperature, or rack position.
Troubleshooting
