background image

18

Troubleshooting the Motor Driver FAULT ERROR LED:

On the bottom right hand corner of the master controller, look on the motor driver 
PCB for LED activity upon power up. 

 

If the motor is connected properly, there will 

ONLY be one LED that turns on right away on power up, it is the lower left Green 
LED on the Motor driver board marked "PWR". 

 

The PWR LED indicates that the 

motor driver board has 24volts.  If the RED FAULT LED (near the center of the Motor 
Driver board) is ON right away at power ON, then there is a problem between the 
master controller and the motor. 

 

The problem may be that the CAT5 cable is 

damaged or cross wired, or maybe connectors or wires are damaged on the 
motor, etc.  On the end of the motor, there are 5 wires that are associated with this 
error:  Black, Red, Blue, Green, and White.  These wires have a 5 conductor plastic 
connector attached that plug into the small circuit board on the motor.  The order 
of the colors are Black, Red, White, Green, Blue.  Be sure that the CAT5 cable to the 
motor is wired 'straight through', with no crossover.  Keep all pairs together, do not 
split any wires out of a pair.  Each end of the CAT5 cable should be identical colors, 
not mirrored colors.  

When the connection problem is resolved, on power up the motor driver board will 
only have the

 

Green PWR LED lit up.  The master controller on bootup does several 

diagnostic routines.  If the FAULT LED is LIT immediately on Power ONs, the system will 
never boot up and pass the diagnostics test.  First check that the MOTOR LOGIC 
cable is plugged between the master controller and the motor.  It may be required 
to plug in the connector on each end several times to insure the copper 
connections are cleaned.  A good rule of thumb is to plug in the cable on each 
end 5 times to clean the copper contacts on the plug.  Also, inspect that the 5 
wires from the motor are secure in the plastic connector.  Gently pull on each wire 
to see if one may have been broken, in which case the wire may pull out of the 
connector.  

A Fault on the Motor Driver indicated by the RED LED being on immediately at 
power up is not a problem that can be solved with settings in the Master Controller. 

NOTE:  On some earlier versions of the Motor Driver circuit board (prior to 2013) the 
Fault LED near the center of the board may have been GREEN.  All newer boards 
use RED.

See Section on Advanced Details on the FAULT LED ERROR.

Summary of Contents for Door Master Controller

Page 1: ...Manual Copyright 2013 All rights reserved No unauthorized duplication distribution or online posting without prior written consent from Dado Door LLC Dado Door LLC and the Dado Logo are registered tr...

Page 2: ...Motor Driver Fault Error Troubleshooting 20 Advanced Motor Driver Fault Error Troubleshooting Cont d 21 Initial Calibration and Setup 22 Initial Calibration and Setup cont d 23 Error Messages 24 Error...

Page 3: ...roller contains a simple and easy to follow menu directory of settings When changing a setting they are stored permanently This manual will cover all aspects of the menu It is advised that the install...

Page 4: ...E fully open quickly turn off the power If the door begins the homing process towards the CLOSED position then the belt has been installed in reverse It is advised that when powering the system up for...

Page 5: ...formation needed to set up the parameters Buttons Explained Move up or down the Main Menu Add or subtract from a number or select Yes No fields CURSOR Cycle the cursor through a menu item with more th...

Page 6: ...gs Factory settings Do not change 4 BYPASS MODE If required at power ON the user can immediately PRESS and HOLD down the Setup Mode Button until the Main Menu appears this will bypass the diagnositcs...

Page 7: ...erial communication Port 8 RS485 interface duplicate for daisy chain Motor 3 Phase Power Leads Connection to the Brushless DC motor power using 26VDC is made with a 3 condutor 18G specially prepared c...

Page 8: ...y the port that will be used as a Locking Touch Screen inside the room Port A it typically the outside Touch Screen Auto Home Upon each power up the system automatically moves towards a Home switch wh...

Page 9: ...configured to receive input from any low voltage source for remote control such as a fire alarm contact closure PiNG Proximity Sensor Option The Ping Sensor is a small device offered by Dado Door that...

Page 10: ...system against overload due to an obstruction during the Homing phase The parameters may need to be adjusted to account for the weight speed and friction of each door by the user at the time of insta...

Page 11: ...ng thus a higher Trip Level will be required to avoid false trips Each time the speed is adjusted in the menu the Trip Levels will need to be adjusted as well for optimal retraction If you have set th...

Page 12: ...where the motor door are in a highly precision manner The Set Close Position value shown in the display will equate to approximately 1 500 As an example if the value says 5000 then calculate 5000 500...

Page 13: ...ressure on the door during the closing motion Above a certain pressure on the door the door will auto retract Closing Trip Level In some cases during the last couple of inches of travel closing as the...

Page 14: ...mber means the factor will be larger and will take longer to slow the door to a stop To cause the door to take longer to accelerate to full speed choose a higher accel factor Shorter values produce a...

Page 15: ...opposite direction while the arrows are pressed Due to the fact that there are numerous ways a system can be set up these arrows may not always reflect the direction that the door is actually moving i...

Page 16: ...ned on the offset value is used for the fully open position The value in the menu is approximately 1 500 So for example to create a 1 2 offset put the offset value at 250 The door should move as the s...

Page 17: ...controller The Destination number will always be 0 by default System Input Configuration The system controller has a number of options for controlling the door On the top of the enclosure are the con...

Page 18: ...attached to the motor that allows the system to know very precisely where the motor and door are at all times If the encoder has been damaged or the cable that connects the system controller to the m...

Page 19: ...Fault LED on the motor driver board is lit right away then there is a problem 1 The Motor Logic cable is not plugged in from the Master Controller to the motor 2 On the motor there is a set of five w...

Page 20: ...any wires out of a pair Each end of the CAT5 cable should be identical colors not mirrored colors When the connection problem is resolved on power up the motor driver board will only have the Green PW...

Reviews: