Before you call the service
✻
Please check the following troubleshooting tips
before you call for service!
Problem
It never gets cold inside
freezing & refrigerating is not
very good
Checkup point
①
.
Is the refrigerator unplugged?
②
.
Is the temperature set to [Low Mode]?
③
.
Is the refrigerator under direct sunlight or is a heat
appliance placed near it?
④
.
Is the space between the refrigerator back and the
wall too close?
⑤
.
Have you accidentally activated 'Holiday mode'?
Action
①
.
Plug in the refrigerator.
②
.
Set the temperature mode to Middle or High.
③
.
Move to a place where there is no direct sunlight,
no heat appliances around.
④
.
Keep sufficient space between the back of the
refrigerator and the wall.
⑤
.
If you want to deactivate Holiday mode, please
press MODE button few times until the VACATION
light off
Problem
Foods in the refrigerator
get frozen
Checkup point
①
.
Is temperature set to [High]?
②
.
Is the room temperature too low?
③
.
Is food with moisture stored close to the cold air
spout?
Action
①
.
Set the temperature to [Middle] or [Low].
②
.
Foods can be frozen if ambient temperature is
below 5°C. Move to a place where the temperature
is over 5°C.
③
.
Place foods with moisture on the shelves close to
the doors.
Problem
Strange sounds from the
refrigerator
Checkup point
①
.
Is the floor beneath the refrigerator uneven?
②
.
Is the space between the refrigerator back and the
wall too close?
③
.
Does any object touch the refrigerator?
Action
①
.
Move the refrigerator to a level and even floor.
②
.
Keep sufficient space.
③
.
Remove any object which touches the refrigerator.
Problem
Odour or unpleasant
smell from the inside.
Checkup point
①
.
Is the food stored uncovered or unwrapped?
②
.
Are the shelves and pockets stained with food
stuff?
③
.
Is the food stored too long?
④
.
Has there been an unnoticed spillage?
Action
①
.
Be sure to cover and wrap the foods.
②
.
Clean them regularly. Once smell gets soaked into
those parts, it is not easy to remove.
③
.
Do not store foods for too long. A refrigerator is
neither a perfect nor a permanent food keeper.
④
.
Check and clean thoroughly.
