Terms and Conditions of Guarantee for standard 2 Year Warranty
Please note that these terms and conditions apply within New Zealand only.
The guarantee applies for a period of 24 months commencing from the date of purchase.
Evidence of the date of purchase must be shown to the engineer when he calls to obtain benefit under this guarantee.
This guarantee applies only to the original purchaser of the appliance and cannot be assigned or transferred.
Callout labour and all main functional parts are covered, such as motors pumps, heating elements, timers, compressors,
and thermostats.
At
DAEWOO
Electronics’s sole discretion the appliance may be repaired or replaced.
DAEWOO
Electronics may use refurbished parts for service repair.
Callouts, labour and parts excluded on the following:
Excludes serviceable items such as filters, fuses, light bulbs, door seals, drive belts, external hoses, etc. if caused by external forces
including power surges )
Damage to bodywork, paintwork, glass items (such as windows, covers, baskets and trays etc).
Corrosion Damage
The guarantee will not apply where:
a.
Incorrect voltage has been used
b.
There is evidence of negligence, willful or malicious damage
c.
There has been a failure to comply with the manufacturer instructions.
d.
Service or repair has been carried out by anybody other than an approved
DAEWOO
Electronics Service Engineer.
e.
Incorrect detergents have been used
f.
Appliance has been used/installed anywhere other than a private dwelling or where it has been used other than for domestic use.
g.
The appliance is subject to an individual rental agreement.
h.
If the product is not installed to comply with the electrical, gas, plumbing and other regulations and codes of practice in New
Zealand.
i.
If any serial number has been removed or defaced
j.
If proof of purchase is not supplied.
Liability under the guarantee will not be accepted for:
a. Wear and tear from normal domestic use.
b. Freight/Transport damage
c. Damage caused to the product by negligence or misuse
d. Any defect caused by accident, misuse, neglect or tampering with the appliance.
e. Service calls related to the instruction on how to use the product
f. Any damage to ceramic cooktops caused by spills when cooking
g. Any damage or breakage of glass product
h. Any damaged caused by the use of incorrect cleaning products
i. Any installation faults
j. Any third party (including reseller) or consequential loss or damage (direct or indirect) however arising.
Any defective part that has been replaced becomes the property of
DAEWOO
Electronics.
A charge may be levied at the discretion of
DAEWOO
Electronics if the call is deemed unnecessary or if the cause of failure is
traced to external sources such as, but not limited to, blown fuses, power failure, faulty installation etc.
Service is offered during normal working hours only (Monday-Friday 08:30 AM – 5:00 PM), and is subject to the availability of
authorized service agents.
Losses caused by Act of God, civil war, strikes or lockouts are not covered.
This guarantee does not affect your statutory rights.
Phone: 0800 004 372
