19
TROUBLESHOOTING GUIDE
PROBLEM
SOLUTION
The controller does not
turn on when I move
the side On/Off switch
Make sure the power supply is
working and that the heating
pad is correctly plugged in.
For heating pads with incorporated
adaptors, also check the
connection between the adaptor
and the heating pad.
Also, make sure that the side On/
Off switch is in the “I” position.
The heating pad
doesn’t warm up
The preselected operation time stop or
safety Autostop could have activated
itself. Verify that the heating pad
is working by checking that some
of the red lights are turned on. In
case of doubt, press any of the keys
to return to the Free mode or turn
the heating pad off and on again.
After turning it on, the
control panel does
not configure the Free
mode, heat setting 1,
and the heating pad
does not heat up.
The controller could have found
an anomaly in the start-up
and blocked the heating pad’s
operation for safety purposes.
Turn the controller off and on again. If
this incidence persists, please contact
our authorized technical service center.
After the turning the
pad on, the controller
correctly configures the
Free mode, heat setting
1, but the heating
pad doesn’t heat up.
If you do not feel heat, cover it with
a blanket, towel or thick cloth, place
the regulator at the maximum position
and wait 45 minutes. If this does not
work, contact our authorized technical
service center. Tests done with the
heating pad uncovered or outdoors
are not reliable because they can
give erroneous heat evaluations.
The heating pad
doesn’t heat up enough
If the heat is not sufficient at its
maximum position, we recommend
you place it directly on the skin,
covering the other side with a towel or
similar item, this way impeding that
the heat is released into the air.
Manual Térmicas_N/L ESP/ING.indb 19
15/03/10 16:41
