%QPVGPVU
)GPGTCN
+PVTQFWEVKQP
&GNKXGT[EJGEM
%WUVQOGT UGTXKEG
#UUGODN[
%JCPIKPI VJG DCEMTGUV VWDGU
2NCEKPI VJG YKTGU
9KTGU YKVJ DCEMTGUV RNCVG
9KTGU YKVJ VGPUKQP CFLWUVCDNG DCEMTGUV
6KNV UECNG DCEMTGUV
6KNV UECNG UGCV
/QWPVKPI VJG &TKR UVCPF
/QWPVKPI VJG CVVCEJOGPV HQT VCDNG VTC[
/QWPVKPI VJG VCDNG VTC[
/QWPVKPI VJG TGCT YJGGNU
/QWPVKPI VJG WUGT OCPGWXGTGF VKNV
4GFWEKPI VKNV CPF QT DCEMTGUV TGENKPG
/QWPVKPI QH VJG VKNVTGENKPG TGFWEVKQP DWUJKPI
/QWPVKPI VJG VKNV TGFWEVKQP DNQEM
4GRQUKVKQPKPI VJG DCEMTGUV LQKPV
/QWPVKPI VJG NGITGUV CVVCEJOGPV HQT JKIJ RQUKVKQP
/QWPVKPI VJG CEEGUUQT[VTC[
/QWPVKPI VJG MGTD NGXGT
/QWPVKPI VJG FTWO DTCMG
&TWO DTCMG HQT Ō YJGGNU
&TWO DTCMG HQT ņŌ
/QWPVKPI VJG QPGŇCTO FTKXG
%JCPIKPI VJG JCPF TKO HQT QPGŇCTO FTKXG
/QWPVKPI VJG HQQV QRGTCVGF DTCMG
5GVVKPIU CPF#FLWUVOGPVU
$CEMTGUV RNCVG
*GKIJV CFLWUVOGPV DCEMTGUV RNCVG
9KFVJ CFLWUVOGPV DCEMTGUV RNCVG
5RGEKCN CFCRVCVKQP QH (NGZ DCEMTGUV
6GPUKQP CFLWUVCDNG DCEMTGUV
#FLWUVOGPV JGKIJV Ň VGPUKQP CFLWUVCDNG DCEMTGUV
9KFVJ CFLWUVOGPV Ň 6GPUKQP CFLWUVCDNG DCEMTGUV
#PING CFLWUVOGPV Ň 6GPUKQP CFLWUVCDNG DCEMTGUV
2QUKVKQPKPI VJG JGCFTGUVPGEMTGUV VQ VJG HTQPV
#FLWUVKPI VJG WUGTHQQV QRGTCVGF VKNV
#TOTGUV
#FLWUVKPI VJG CTOTGUV JGKIJV
#FLWUVKPI VJG CTOTGUVUKFG TGUV FGRVJ
#FLWUVKPI VJG UGCV FGRVJ
#FLWUVKPI VJG UGCV YKFVJ
4GCT YJGGNU
#FLWUVKPI VJG UGCV JGKIJV CPF DCNCPEG RQKPV YKVJ VJG
TGCTYJGGN CVVCEJOGPV
4GCTYJGGN CVVCEJOGPV Ň UVCPFCTF RQUKVKQP
6WTPKPI VJG TGCTYJGGN CVVCEJOGPV
4GCTYJGGN CVVCEJOGPV OQWPVGF QP VJG QRRQUKVG
UKFG
4GCTYJGGN CVVCEJOGPV VWTPGF Ň QRRQUKVG UKFGU
4GCT YJGGN CVVCEJOGPV Ň FGRVJ CFLWUVOGPV
%CUVQT CVVCEJOGPV
%CUVQT CVVCEJOGPV Ň CFLWUVOGPVU
/QWPVKPI VJG UGCV RNCVG GZVGPUKQP
5GCV RNCVG GZVGPUKQP VQ VJG HTQPV
5GCV RNCVG GZVGPUKQP VQ VJG TGCT
5GCV RNCVG GZVGPUKQP UKFGYKUG
9KFVJ CFLWUVOGPV
#FLWUVKPI VJG YKFVJ QH VJG NGITGUV
%GPVTCN NGITGUV
#FLWUVKPI VJG JGKIJV QH VJG EGPVTCN NGITGUV
#FLWUVKPI VJG HQQV CPING QH VJG EGPVTCN NGITGUV
#FLWUVKPI VJG FGRVJ QH VJG EGPVTCN NGITGUV
#FLWUVKPI VJG CPING QH VJG EGPVTCN NGITGUV
#FLWUVKPI VJG ECNH RCFU
#UUGODNG VJG RGNXKE DGNV HQT RQUKVKQPKPI
#UUGODNG RGNXKE DGNV VQ HTQPV CVVCEJOGPV
#UUGODNG RGNXKE DGNV VQ TGCT CVVCEJOGPV
#FLWUVKPI VJG YKFVJ QH VJG CEEGUUQT[VTC[
#FLWUVKPI VJG FGRVJ QH VJG CEEGUUQT[VTC[
#FLWUVKPI VJG DTCMG GHHGEV
7UGT DTCMG Ň CFLWUVOGPV
&TWO DTCMG Ň CFLWUVOGPVU
(QQV OCPGWXGTGF DTCMG Ň CFLWUVOGPVU
/CKPVGPCPEG
5CHGV[KPHQTOCVKQP
(NCV VKTG
%NGCPKPI
9CUJKPI CPF FKUKPHGEVKQP
4GEQPFKVKQPKPI
%JGEMNKUV HQT TGEQPFKVKQPKPI
#HVGT 7UG
4GE[ENKPI
9CUVG FKURQUCN
6TQWDNGUJQQVKPI
.KOKVCVKQP CTGCU Ň 6TQWDNGUJQQVKPI
5GCV VKNV
5GCV FGRVJ
$CEMTGUV TGENKPG
6GEJPKECN FCVC
&KOGPUKQPU CPF YGKIJVU
/CVGTKCN
'PXKTQPOGPVCN EQPFKVKQPU
5GCV JGKIJV VCDNGU
