16
Warranty
Dahon Two-Year Limited
Warranty
Warranty Upgrade
Exclusions
Making a Warranty Claim
NOTE:
Dahon warrants its bicycle frames and rigid
forks are free from possible defects. Dahon
warrants all original parts on the bicycle,
excluding suspension forks and rear shocks,
for a period of 2 years from the date of
purchase. Suspension forks and rear shocks
are covered by the warranty of the original
manufacturers. This warranty is limited to the
repair and replacement of a defective frame,
fork, or defective part and this shall be the
sole redress of the warranty. The warranty
only applies to the original owner and it is
not transferable. The warranty only covers
bicycles and components purchased through
an authorized Dahon dealer. It is only valid
within the country the bicycle was purchased.
The warranty does not cover:
• normal wear and tear
• improper assembly
• follow-up maintenance
• installation of parts/accessories
(not originally intended or compatible
with the bicycles sold)
• damage/failure due to accident
• misuse
• neglect
• modification of the frame, fork or components
• For all city, road or trekking bikes-Damage
resulting from commercial use, accident, misuse,
abuse, neglect and or other non-standard use of
the product.
To make a warranty claim, you must present
both the original receipt of sale and the limited
warranty statement (proof of warranty coverage)
at the place of purchase. If this is not an option,
contact your local retailer. Should you need
further assistance, please visit our website,
www.dahonbikes.com where you will find
contact information for your specific region
and one of our associates will be happy to
assist you.
A warranty registration card must be
completed and received by Dahon before
a warranty claim can be processed. Take
your bicycle to your local dealer who will
then contact a Dahon representative to
determine the necessary coverage by the
warranty. This warranty does not affect the
statutory rights of the consumer. If issued,
local laws will take precedent.
The warranty on the frame, handlepost and
rigid fork may be upgraded if the original owner
fills out the online registration form. To activate
your Dahon warranty, Register Your Dahon at
www.dahonbikes.com
Your registration confirmation email,
along with original proof of purchase, serves as
proof of ownership for future warranty issues.
Exclusions from the standard warranty also apply
to the extended warranty.