Dahua Technology XVR5232AN-I3 User Manual Download

Page: 369 / 396

User’s Manual

358



For the product supports analog standard definition camera/HD camera, you need to go to the

Main Menu > CAMERA > CHANNEL TYPE

to select corresponding channel type and then restart

the DVR.

29. I cannot connect to the IP channel.

There are following possibilities:



Check the camera is online or not.



Check IP channel setup is right or not (such as IP address, username, password, connection
protocol, and port number).



The camera has set the allowlist (Only the specified devices can connect to the camera).

30. After I connected to the IP channel, the one-window output is OK, but there is no multiple-window

output.

There are following possibilities:



Check the sub stream of the camera has been enabled or not.



Check the sub stream type of the camera is H.264 or not.



Check the device supports camera sub stream resolution or not (such as 960H, D1, and HD1).

31. After I connected to the IP channel, the multiple-window output is OK, but there is no one-window

output.

There are following possibilities:



Check there is video from the IP channel or not. Go to the

Main Menu > INFO > BPS

to view bit

stream real-time information.



Check the main stream of the camera has been enabled or not.



Check the main stream type of the camera is H.264 or not.



Check the device supports camera main stream resolution or not (such as 960H, D1, and HD1).



Check camera network transmission has reached the threshold or not. Check the online user of
the camera.

32. After I connected to the IP channel, there is no video output in the one-window or the multiple-

window mode. But I can see there is bit stream.

There are following possibilities:



Check the main stream/sub stream type of the camera is H.264 or not.



Check the device supports camera main stream/sub stream resolution or not (such as 1080P, 720P,
960H, D1, and HD1).



Check the camera setup. Make sure It supports the products of other manufacturers.

33. DDNS registration failed or cannot access the device domain name.

There are following possibilities:



Check the device is connected to the WAN. Check the device has got the IP address if the PPPoE
can dial. If there is a router, check the router to make sure the device IP is online.



Check the corresponding protocol of the DDNS is enabled. Check the DDNS function is OK or not.



Check DNS setup is right or not. Default Google DNS server is 8.8.8.8, 8.8.5.5. You can use different
DNS provided by your ISP.

34. I cannot use the P2P function on my cell phone or the web.

There are following possibilities:



Check the device P2P function is enabled or not. (

Main menu->Setting->Network->P2P

)



Check the device is in the WAN or not.



Check cell phone P2P login mode is right or not.

Summary of Contents for XVR5232AN-I3

Page 1: ...AI Digital Video Recorder User s Manual V2 3 0 ZHEJIANG DAHUA VISION TECHNOLOGY CO LTD...

Page 2: ...which if not avoided could result in slight or moderate injury CAUTION Indicates a potential risk which if not avoided could result in property damage data loss reductions in performance or unpredicta...

Page 3: ...models February 2021 V1 0 8 Added some models November 2020 V1 0 7 Added some models September 2020 V1 0 6 Added some models May 2020 V1 0 5 Updated to 4 0 UI version February 2020 V1 0 4 Added disarm...

Page 4: ...ge without prior written notice Product updates might result in some differences appearing between the actual product and the manual Please contact customer service for the latest program and suppleme...

Page 5: ...ange of power input and output Do not dissemble the Device Transport use and store the Device under the allowed humidity and temperature conditions Electrical Safety Use the battery of specified manuf...

Page 6: ...xxHS I3 DH XVR51xxHS 4KL I2 DH XVR51xxHS 4KL I3 DH XVR71xxH 4K I2 DH XVR71xxH 4K I3 DH XVR71xxHE 4KL I DH XVR71xxHE 4K I2 DH XVR71xxHE 4K I3 11 2 2 5 DH XVR51xxC I3 DH XVR51xxC 4KL I3 13 3 The Grand T...

Page 7: ...R58xxS 4KL I2 DH XVR58xxS I3 DH XVR58xxS 4KL I3 DH XVR78xxS 4K I2 DH XVR78xxS 4K I3 DH XVR88xxS 4KL I 27 3 2 6 DH XVR58xxS 4KL I2 LP DH XVR58xxS 4KL I3 LP DH XVR78xxS 4KL X LP V2 29 3 2 7 DH XVR54xxL...

Page 8: ...109 5 5 6 Configuring Covered Area Settings 110 5 5 7 Configuring Channel Type 111 5 5 8 Upgrading Coaxial Camera 112 Configuring Remote Devices 113 5 6 1 Adding Remote Devices 113 5 6 2 Managing Rem...

Page 9: ...acking up Files 267 Network Management 268 5 15 1 Configuring Network Settings 268 5 15 2 Configuring Network Testing Settings 285 Configuring Account Settings 288 5 16 1 Configuring User Account 289...

Page 10: ...rmation 348 Logging out of the Device 349 6 Web Operations 350 Connecting to Network 350 Logging in to the Web 350 Introducing Web Main Menu 351 Viewing Open source Software Notice 352 7 FAQ 354 Gloss...

Page 11: ...User s Manual II...

Page 12: ...unctions might be different depending on the software and hardware versions of the model you purchased AI Function Support face detection that analyzes the attributes such as age gender glasses beard...

Page 13: ...ou can view event accurate occurred time Support zooming in the selected area in the live view Network Operation Support network remote real time monitor remote record search and remote PTZ control Al...

Page 14: ...r distorted positions that could be caused by hit 2 Labels Labels on the device Not torn up Do not tear up or throw away the labels otherwise the warranty services are not ensured You need to provide...

Page 15: ...H XVR52xxAN I3 DH XVR52xxAN 4KL I2 DH XVR52xxAN 4KL I3 DH XVR72xxA 4K I2 DH XVR72xxA 4K I3 DH XVR72xxA 4KL I DH XVR72xxAN 4K I2 DH XVR72xxAN 4K I3 DH XVR82xxA 4K I DH XVR82xxA 4KL I Remove the screws...

Page 16: ...n the device and put in the other two screws and then fasten all screws to fix the HDD to the device Fasten screws Use power cable and data cable to connect the device and HDD Connect cables Put back...

Page 17: ...LP DH XVR58xxS I3 DH XVR58xxS 4KL I3 DH XVR58xxS 4KL I3 LP DH XVR78xxS 4K I2 DH XVR78xxS 4K I3 DH XVR78xxS 4KL X LP V2 DH XVR88xxS 4KL I Remove the screws from the chassis Remove screws Take off the c...

Page 18: ...disk to those on the drive bracket and fix the disk on the bracket Fix disk Fix other disks on the bracket as needed Fix other disks Fix the two drive brackets This is only needed on models with 8 bay...

Page 19: ...le The following figure shows the connection of 4 bay model for example Connect cables Put the cover back and fasten the screws Put back cover 2 2 3 DH XVR54xxL I2 DH XVR54xxL 4KL I2 DH XVR54xxL I3 DH...

Page 20: ...Remove the screws on the sides of HDD bracket to take out the bracket For the way to remove the bracket see the following figure Remove bracket Match the four screw holes on the HDD with the four hol...

Page 21: ...the device and then fasten the screws on the sides of the bracket Fasten screws Connect the HDD data cable and power cable to the device Connect cables Put back the cover and fasten the screws on the...

Page 22: ...XVR51xxHE I3 DH XVR51xxHE 4KL I2 DH XVR51xxHE 4KL I3 DH XVR51xxHS I2 DH XVR51xxHS I3 DH XVR51xxHS 4KL I2 DH XVR51xxHS 4KL I3 DH XVR71xxH 4K I2 DH XVR71xxH 4K I3 DH XVR71xxHE 4KL I DH XVR71xxHE 4K I2...

Page 23: ...User s Manual 12 Fasten screws Connect the HDD cable and the power cable to the mainboard Connect cables Put back the cover Put back cover...

Page 24: ...Manual 13 Fasten the screws Fasten screws 2 2 5 DH XVR51xxC I3 DH XVR51xxC 4KL I3 Remove the screws Remove screws Take off the cover Take off cover Align the screws with the holes on the DVR and faste...

Page 25: ...User s Manual 14 Install HDD Use the HDD cable and power cable to connect HDD and mainboard Connect cables Put back the cover Put back cover Fasten the screws...

Page 26: ...User s Manual 15 Fasten screws...

Page 27: ...is abnormal 2 NET Glows blue when network status is abnormal 3 POWER Glows blue when the power is connected properly 4 USB port Connects to peripheral devices such as USB storage device keyboard and m...

Page 28: ...Receives infrared signal from remote control 2 USB port Connects to the external devices such as keyboard mouse and USB storage device 3 1 4 DH XVR82xxA 4K I DH XVR82xxA 4KL I Front panel Table 3 4 F...

Page 29: ...51xxHS 4KL I2 DH XVR51xxHS 4KL I3 DH XVR52xxA I2 DH XVR52xxA I3 DH XVR52xxA 4KL I2 DH XVR52xxA 4KL I3 DH XVR52xxAN I2 DH XVR52xxAN I3 DH XVR52xxAN 4KL I2 DH XVR52xxAN 4KL I3 Front panel Table 3 5 Fron...

Page 30: ...eives infrared signal from remote control 2 USB port Connects to peripheral devices such as USB storage device keyboard and mouse 3 1 7 DH XVR74xxL 4K I2 DH XVR74xxL 4K I3 Front panel Table 3 7 Front...

Page 31: ...USB port Connects to peripheral devices such as USB storage device keyboard and mouse 3 1 9 DH XVR58xxS I2 DH XVR58xxS I3 DH XVR58xxS 4KL I2 DH XVR58xxS 4KL I3 DH XVR58xxS 4KL I2 LP DH XVR58xxS 4KL I...

Page 32: ...icator is off when the HDD is running normally The indicator glows blue when the HDD is in malfunction Power status indicator The indicator is off when the power is connected abnormally The indicator...

Page 33: ...eceive the signal from the external alarm source There are two types NO Normally Open and NC Normally Closed When your alarm input device is using external power make sure the alarm input device and t...

Page 34: ...9 RS 485 communication port Connects to the control devices such as speed dome PTZ RS 485_A port is connected by the cable A and RS 485_B is connected to the cable B 10 Power input port Inputs 12 VDC...

Page 35: ...nalog video data to the connected display with VGA port 8 USB port Connects to external devices such as USB storage device keyboard and mouse 9 Power input port Inputs 12 VDC power 10 Power cable fast...

Page 36: ...input port Connects to analog camera to input video signal 4 Audio input port Receives audio signal output from the devices such as microphone 5 Audio output port Outputs audio signal to the devices s...

Page 37: ...4 groups of alarm input ports Group 1 port 1 to port 4 Group 2 port 5 to port 8 Group 3 port 9 to port 12 Group 4 port 13 to port 16 These ports receive the signal from the external alarm source Ther...

Page 38: ...L I2 DH XVR58xxS I3 DH XVR58xxS 4KL I3 DH XVR78xxS 4K I2 DH XVR78xxS 4K I3 DH XVR88xxS 4KL I Rear panel Table 3 15 Rear panel description No Port Name Function 1 GND Ground 2 Power input port Inputs p...

Page 39: ...able A and RS 485_B is connected to the cable B Four wire full duplex RS 485 port T T R R Four wire full duplex 485 port T and T is the output wire R and R is the input wire Control power output CTRL...

Page 40: ...alarm output ports Group 1 port 1 to port 4 Group 2 port 5 to port 8 Group 3 port 9 to port 12 Group 4 port 13 to port 16 These ports receive the signal from the external alarm source There are two ty...

Page 41: ...puts analog video signal It can connect to the monitor to view analog video 9 Power button Turns on off the Device 10 Power input port Inputs power 11 Loop out Outputs the video signal of the correspo...

Page 42: ...User s Manual 31 3 2 7 DH XVR54xxL I2 DH XVR54xxL 4KL I2 DH XVR54xxL I3 DH XVR54xxL 4KL I3 DH XVR74xxL 4K I2 DH XVR74xxL 4K I3 Rear panel 1 Rear panel 2 Rear panel 3...

Page 43: ...put device is using external power make sure the device and the NVR have the same ground Alarm output port 1 5 NO1 NO5 C1 C5 NC5 Five groups of alarm output ports Group 1 port NO1 C1 Group 2 port NO2...

Page 44: ...Power input port Inputs power 16 GND Ground 3 2 8 DH XVR1Bxx I DH XVR1BxxH I Rear panel Table 3 18 Rear panel description No Port Name Function 1 Video input port Connect to analog camera to input vi...

Page 45: ...ternal devices such as USB storage device keyboard and mouse 3 VGA port Outputs analog video data to the connected display with VGA port 4 HDMI port High definition audio and video signal output port...

Page 46: ...ess this button to play back the next video 6 Previous record In playback state press this button to play back the previous video 7 Play Pause In normal playback state press this button to pause playb...

Page 47: ...page press this button with direction keys to complete setup In text mode press and hold this button to delete the last character To use the clearing function Long press this button for 1 5 seconds In...

Page 48: ...nnel to view in full window Double click current video again to go back to previous multiple window mode Right click Right click in live view window page the shortcut menu is displayed For different s...

Page 49: ...ld comply with your national standards The input video signal shall have high SNR low distortion low interference natural color and suitable lightness Guarantee the stability and reliability of the ca...

Page 50: ...V as video output device is not a reliable substitution method You also need to reduce the working hour and control the interference from power supply and other devices The low quality TV may result i...

Page 51: ...ure requirements How to connect PTZ decoder Ensure the decoder has the same grounding with DVR otherwise the PTZ might not be controlled Shielded twisted wire is recommended and the shielded layer is...

Page 52: ...Closed type Parallel connect COM end and GND end of the alarm detector Provide external power to the alarm detector Parallel connect the Ground of the DVR and the ground of the alarm detector Connect...

Page 53: ...8 W 250 VA 48 W 125 VAC 60 VDC 125 VAC 60 VDC 125 VAC 60 VDC 2 A 2 A 2 A Insulation 400 VAC 1 minute 500 VAC 1 minute 500 VAC 1 minute 1000 VAC 1 minute 1000 VAC 1 minute 1000 VAC 1 minute Turn on Tim...

Page 54: ...after the power cable is properly connected To protect the Device connect the Device with the power cable first and then connect to the power source To ensure the stable work of the Device and the ex...

Page 55: ...n the Device Location language and video standard Select your location from the drop down list then language and video standard will match your location automatically You can change the language and v...

Page 56: ...admin Password In the Password box enter the password for admin The new password can be set from 8 characters through 32 characters and contains at least two types from number letter and special chara...

Page 57: ...default login method If you skip this setting enter the password for login Password protection Configure the protection parameters for password After configuration if you forget the password for admin...

Page 58: ...eckbox Click Next The Startup Wizard page is displayed For details about quick settings during startup see 5 1 4 Setting Up with the Startup Wizard 5 1 3 Resetting Password You can reset the password...

Page 59: ...tting password on local interface make sure that security questions are preset when the device does not support Reset button 5 1 3 2 Resetting Password on Local Interface Enter the login page If you h...

Page 60: ...ave set the reserved email address the Prompt message page is displayed If you did not set the reserved email address the email entering page is displayed See Step 3 Enter the email address and then c...

Page 61: ...K After clicking OK the system will collect your information for password reset and the information includes but not limited to email address and device serial number Read the prompt carefully before...

Page 62: ...he security code received in your email box to reset the password within 24 hours otherwise the security code becomes invalid App Select QR Code for Binding Device as Reset Mode and then follow the on...

Page 63: ...ns Click Next New password In the New Password box enter the new password and enter it again in the Confirm Password box Click Save The password resetting is started After resetting is completed a pop...

Page 64: ...l the resetting is finished Click OK the Sync Info page is displayed Sync password This message appears only when there are digital channels instead of only analog channels Sync info 5 1 3 3 Using Res...

Page 65: ...then press and hold the reset button for 5 seconds to 10 seconds Reset button Reboot the Device After the Device is rebooted the settings have been restored to the factory default You can start resett...

Page 66: ...l number The collected information is only used to verify the legality of the Device and push upgrade notices If you clear the Auto check for updates checkbox the system will not perform automatic che...

Page 67: ...when it is not working for the configured time period You need to log in to the Device again The value ranges from 0 to 60 0 indicates there is not standby time for the Device Click Monitor Channel s...

Page 68: ...list select a date format for the system Date Separator In the Date Separator list select a separator style for the date Time Format In the Time Format list select 12 HOUR or 24 HOUR for the time disp...

Page 69: ...Version list you can select IPv4 or IPv6 Both versions are supported for access MAC Address Displays the MAC address of the Device DHCP Enable the DHCP function The IP address subnet mask and default...

Page 70: ...lected if there is no PPPoE or VPN connection and it is also the default value of some routers network adapters and switches 1492 Optimized value for PPPoE 1468 Optimized value for DHCP 1450 Optimized...

Page 71: ...d the Device SN into the platform Then you can access and manage the device in the WAN For details refer to the P2P operation manual You can also enter the QR code of Cell Phone Client and Device SN b...

Page 72: ...re the Device is initialized is displayed 3 Tap OK If the Device has not been initialized Tap Device Initialization to perform initializing by following the onscreen instructions If the Device has bee...

Page 73: ...ual 62 Add 5 Tap P2P P2P 6 Enter a name for the DVR the username and password scan the QR code under Device SN 7 Tap Start Live Preview The Device is added and displayed on the live view page of the c...

Page 74: ...settings of main stream and sub stream for the Device You can also configure encode settings by selecting Main Menu CAMERA Encode Audio Video After you have configured the P2P settings on the Audio V...

Page 75: ...format you can select the value from 1 through 25 in NTSC format you can select the value from 1 through 30 However the actual range of frame rate that you can select depends on the capability of the...

Page 76: ...napshots you want to take each time Channel In the Channel list select the channel that you want to configure the settings for Type In the Mode list you can select Human Face Event or General as the e...

Page 77: ...discs Select Stop to stop recording Select Overwrite to overwrite the recorded video files always from the earliest time The locked recorded video files will not be overwritten Create Video Files Conf...

Page 78: ...ion takes effect next time you record no matter you select the checkbox or not If the selected channel is recording the current recorded files will be packed and then start recording according to the...

Page 79: ...riod for the selected days simultaneously 3 On the timeline drag to define a period The Device starts recoding the selected event type in the defined period Timeline The color bar indicates the event...

Page 80: ...ou need to perform the following operations to start recording according to the defined schedule Enable the alarm event and cofigure the settings for the recording channel For details see 5 10 Alarm E...

Page 81: ...tting is active For details about defining a period see 5 1 4 9 Configuring Recorded Video Storage Schedule Copy Click Copy to copy the settings to other channels Click OK Click OK The live view scree...

Page 82: ...hannel window This setting can be configured by selecting Main Menu CAMERA Overlay Overlay The figure in the bottom right corner represents channel number If the channel position is changed or the cha...

Page 83: ...ovides you access to perform the operations such as playback zoom real time backup manual snapshot voice talk adding remote devices and streams switch When you move the pointer to the top middle posit...

Page 84: ...y clicking the instant playback page is displayed The instant playback has the following features Move the slider to choose the time you want to start playing Play pause and close playback The informa...

Page 85: ...area For some models when the image is enlarged in the first way described previously the selected area is zoomed proportionally according to the window When the image is in the enlarged status you c...

Page 86: ...the camera to turn on the warning light function 5 2 2 7 Siren Supported on Camera with Siren Function Click to manually control the camera to generate alarm sound 5 2 2 8 Two way Talk Digital channe...

Page 87: ...and then click Apply Navigation bar Table 5 9 Navigation bar description Icon Function Open Main Menu Expand or condense the navigation bar Select view layout Go to the previous screen Go to the next...

Page 88: ...es 5 21 2 Viewing Log Information 5 20 4 Exporting and Importing System Settings 5 20 6 Updating the Device 5 2 4 Shortcut Menu You can quickly access some function pages such as main menu record sear...

Page 89: ...ding You can also enable or disable snapshot function Select Alarm Mode you can configure alarm output settings Live Mode Select General the layout of live view screen is as default Select Face the de...

Page 90: ...etected non motor vehicles 0 A M to midnight Click this icon and then select the face attributes that you want to display on the AI preview mode Maximum four attributes are supported to display Click...

Page 91: ...sequence after restoring factory defaults Right click on the live view page and select Sequence The system displays the maximum number of window splits supported by the DVR after selecting Sequence T...

Page 92: ...el sequence Drag a channel to the target window split Drag a window split to another to change the sequence You can view the channel sequence according to the channel number on the lower right corner...

Page 93: ...elect Image the Image page is displayed For details see 5 5 1 Configuring Image Settings Image Table 5 11 Image settings Parameter Description Period Divide 24 hours into two periods and configure the...

Page 94: ...general image lightness The value ranges from 0 to 100 The default value is 50 The recommended range is between 40 and 60 Color Mode In the Color Mode list you can select Standard Soft Bright Vivid Ba...

Page 95: ...ers Parameter Description Main Screen Output Port Indicates the main screen port Time Title Select the Time Title checkbox the current system time displays in each channel window in live view screen T...

Page 96: ...elect models Sub Screen Enable Enable extra screen function After this function is enabled you can select which port as extra screen port and the other port automatically becomes the main screen port...

Page 97: ...between 1 and 30 for NTSC standard The actual arrange is decided and selected dependent on the Device capability Bit Rate Kb S The default value is 1024Kb S The actual arrange is decided and selected...

Page 98: ...ng Tour Settings You can configure a tour of selected channels to repeat playing videos The videos display in turn according to the channel group configured in tour settings The system displays one ch...

Page 99: ...he Live Layout list select View 1 View 4 View 8 or other modes that are supported by the Device Channel Group Display all channel groups under the current Window Split setting Add a channel group Clic...

Page 100: ...lick to enable the tour and click to disable it Adding a Channel Group Click Add Add group Select the channels that you want to group for tour If you want to select more than one channel in the Live L...

Page 101: ...ss to the function modules on function tiles and setting menu through shortcut icons on quick operation bar This topic uses ALARM and CAMERA an examples to show you how to quickly access to other modu...

Page 102: ...Click to go to ALARM page Click to go to AI page Click to go to POS page Click to go to NETWORK page Click to go to MAINTAIN page Click to go to BACKUP page Click to go to DISPLAY page Click to go to...

Page 103: ...Click to go to NETWORK page Click to go to STORAGE page Click to go to SYSTEM page Click to go to SECURITY page Click to go to ACCOUNT page Entering Main Menu Right click on the live view screen and t...

Page 104: ...tion AUDIO Manage audio files and configure the playing schedule The audio file can be played in response to an alarm event if the voice prompts function is enabled 2 Switch icon indicates the current...

Page 105: ...1 Configuring PTZ Connection Settings You need to configure the PTZ connection settings before use Local connection RS 485 Port for connecting speed dome or coaxial cable for connecting coaxial camer...

Page 106: ...e same with the address configured on the PTZ camera otherwise the PTZ camera cannot be controlled from the Device Baud Rate In the Baud Rate list select the baud rate for the PTZ camera The default i...

Page 107: ...o this point and move it to the middle of the screen Zooming On the fast positioning screen drag to draw a square on the view The square supports zooming Dragging upward is to zoom out and dragging do...

Page 108: ...control panel Expanded PTZ control panel description Icon Function Icon Function Preset Pan Tour Flip Pattern Reset Scan Click the Auxiliary Config icon to open the PTZ functions settings page Auxili...

Page 109: ...ringTours On the expanded PTZ control panel click Click the Tour tab Tour In the Tour No box enter the value for the tour route In the Preset box enter the preset value Click Add Preset A preset will...

Page 110: ...lick Start to perform the directions operations You can also go to the PTZ Control Panel to perform the operations of adjusting zoom focus iris and directions On the PTZ page click End to complete the...

Page 111: ...t to call Click to call the preset Click again to stop calling the preset 5 4 4 2 Calling Tours On the expanded PTZ control panel in the No box enter the value of the tour that you want to call Click...

Page 112: ...nel click to start moving in horizontal direction Click again to stop moving 5 4 4 6 Using AUX Button On the expanded PTZ control panel click the AUX setting page is displayed In the Shortcut Aux list...

Page 113: ...button to select the onscreen parameters Click Enter to complete the settings Configuring Camera Settings 5 5 1 Configuring Image Settings You can configure the image settings such as saturation contr...

Page 114: ...User s Manual 103 Analog channel Digital channel Configure the settings for the image parameters...

Page 115: ...area will become You can adjust this value when the contrast is not obvious However if the value is too big the dark area is likely to become darker and the light area over exposed If the value is too...

Page 116: ...the setting is No Flip Light In the Light list select Close or Enable to use the backlight compensation or not Scene Mode Configure the white balance to adjust the general hue of the image The defaul...

Page 117: ...nction can reduce the video bit stream for non important recorded video to maximize the storage space Type Main Stream In the Type list select General Motion or Alarm Sub Stream This setting is not co...

Page 118: ...Rate list select a value or enter a customized value to change the image quality The bigger the value is the better the image will become Video Enable the function for sub stream Audio Click More the...

Page 119: ...e snapshot is taken when there is an alarm event occurs such as motion detection event video loss and local alarms Face Snapshot The snapshot is taken when the face is detected The face detection func...

Page 120: ...y Settings and AI functions see 5 11 AI Function Select Main Menu CAMERA Encode Encode Enhancement Encode enhancement Click the switch to enable it When connecting to the new generation 4K cameras you...

Page 121: ...the system time on each channel window in the live view screen In the Time Title list select time display style Channel Title Select the Channel Title checkbox to display the channel name on each chan...

Page 122: ...he configured covered block to the selected channel window during recording To configure covering block do the following 1 Select the Live checkbox or the Record checkbox or select the both The 1 2 3...

Page 123: ...64 channels in 0 The 17 64 channels are only for IP camera and the range changes dependent on the model you purchased The channel selection for analog camera or IP camera are in sequence for example...

Page 124: ...he upgrading is successful the system pops up a message indicating the upgrading is completed Configuring Remote Devices 5 6 1 Adding Remote Devices This function is available after you have configure...

Page 125: ...e Display all types of devices IPC Display the front end devices DVR Display all storage devices such as NVR DVR and HCVR OTHER Display the devices that do not belong to IPC or DVR type Searched Devic...

Page 126: ...device and then click Delete to delete the added device Import Select the searched devices and then click Import to import the devices in batches Export Select the added devices and then click Export...

Page 127: ...re the password and email information If you select the Using current device password and email info checkbox the remote device automatically uses the current password and email information so you do...

Page 128: ...contain at least two types of the following characters uppercase lowercase numbers and special characters excluding Enter a strong password according to the password strength bar indication Confirm Pa...

Page 129: ...the IP address subnet mast default gateway and incremental value The system will allocate the IP address to the remote devices by progressively increasing the last part of the IP address when initiali...

Page 130: ...anual 119 Initialization finished Click Finished to complete the settings 5 6 1 2 Adding Remote Devices Automatically On the Registration page click Device Search The devices found are displayed Searc...

Page 131: ...evice to connect the remote device Manufacturer In the Manufacturer list select the manufacturer of the remote device IP Address In the IP Address box enter the IP address of remote device The default...

Page 132: ...pports Auto TCP UDP or MULTICAST If the remote device is added through other manufacturers the system supports TCP and UDP Encryption If the remote device is added through ONVIF protocol enabling the...

Page 133: ...e one device Select the checkbox of the devices that you want to delete and then click Delete 5 6 1 5 Modifying IP Address You can modify a single IP address or multiple IP addresses of remote devices...

Page 134: ...Click OK to save the settings To modify IP address in batches do the following In the Searched Device list area select the devices that you want to modify IP address in batches Click Modify IP Set in...

Page 135: ...e to the USB port of the Device Click Export Browse Configure the save path Click OK to save the settings A pop up message indicating Successfully exported is displayed Click OK When exporting IP addr...

Page 136: ...OK to replace the existing one Click Cancel to add it as a separate device in the Added Device area You can edit the exported csv file and be cautious not to change the file format otherwise the file...

Page 137: ...Information You can view the device firmware information such as channel number IP address manufacturer system version video input audio input and alarm in Select Main Menu CAMERA Camera List Firmware...

Page 138: ...ox the device that you want to upgrade and click Manual Check The system starts detecting if there is a new version on the online server 2 Select the checkbox of all the devices that have new version...

Page 139: ...ord Control Record mode Configure the settings for the record control parameters Table 5 24 Record control parameters Parameter Description Channel Displays all the analog channels and the connected d...

Page 140: ...ction triggered snapshot When the both are enabled the event triggered snapshot has the priority If there is no alarm event the system performs scheduled snapshot If there is any alarm event the syste...

Page 141: ...nfigured the snapshot schedule see 5 1 4 10 Configuring Snapshot Storage Schedule 5 8 1 2 Configuring Event Triggered Snapshot Select Main Menu CAMERA Encode Snapshot In the Type list select Event and...

Page 142: ...corresponding channel Click Apply 5 8 2 Configuring Snapshot Storage Schedule You need to configure the storage schedule for the snapshot so that the snapshot can be saved For details see 5 1 4 10 Con...

Page 143: ...ing Back Video 5 9 1 Enabling Record Control Manual recording operation requires the user have the permission to access STORAGE settings Check to ensure the HDD installed in the Device has been format...

Page 144: ...ng time as configured in the recording schedule Manual Keep general recording for 24 hours for the selected channel Stop Do not record Snapshot Enable or disable the scheduled snapshot for the corresp...

Page 145: ...e channel 4 channel 9 channel and 16 channel When playing back in a single channel click and hold to select the area that you want to enlarge The area is enlarged after the left mouse button is releas...

Page 146: ...rded video located Click and hold the time bar and the mouse pointer shall change to a hand icon and then you can drag to view the playback of the target time You can drag the vertical orange line on...

Page 147: ...t and File List Click the Tag List button the marked recorded video list is displayed Double click the file to start playing Click the File List button the searched recorded video list is displayed Yo...

Page 148: ...ecorded video click to start playing forward Slow playback During playing back click to set the speed of slow playback as SlowX1 2 SlowX1 4 SlowX1 8 or SlowX1 16 During fast playback click to slow dow...

Page 149: ...e during Playback Show playback video in full screen 5 9 3 2 Selecting Search Type You can search the recorded videos splice or snapshots from HDD or external storage device From R W Disk Recorded vid...

Page 150: ...Maximum 1024 files can be backed up at one time The files that are selected in the File List cannot be clipped 5 9 3 4 Backing up Recorded Video You can back up the recorded video file or splice video...

Page 151: ...ed on the screen Only single channel supports smart search If multi channels are selected double click on the channel window to display this channel only on the screen and then you can start using sma...

Page 152: ...rt playback You can see the AI rule during playback This function is enabled by default Playback Click to hide AI rule 5 9 6 Marking and Playing Back Video You can mark the recording for somewhere imp...

Page 153: ...e Tag List Playing Back Marked Video This function is supported on single channel playback In the Camera Name list select one channel Click Mark list Double click the file that you want to play back T...

Page 154: ...ging Tagged Video On the Tag List page click Tag management Be default it manages all the tagged videos of the selected channel To search the tagged video select channel number from the Channel list e...

Page 155: ...n the Search Type list select Subperiod In the Split Mode list select 4 9 or 16 Subperiod In the Calendar area select a date In the Camera Name list select a channel Only single channel supports this...

Page 156: ...el in the File List Select Main Menu VIDEO Select a channel s Click File list Start playback Click the playback starts from the first file by default Click any file the system plays back this file In...

Page 157: ...ist Locking and Unlocking the Recorded Video To lock the recorded video on the File List page select the checkbox of the recorded video and then click The locked video will not be covered To view the...

Page 158: ...larm Input Settings Connect the alarm input and output ports by referring to 4 3 Connecting to Alarm Input and Output You can configure the alarm settings for each channel individually or apply the se...

Page 159: ...r disable the local alarm function Device Type In the Device Type list select NO or select NC as the voltage output type Schedule Click Setting to display setting interface Define a period during whic...

Page 160: ...ain Menu NETWORK Email Record Channel Select the channel s that you want to record The selected channel s starts recording after an alarm event occurs The recording for local alarm recording and auto...

Page 161: ...can connect a switch to the alarm input port for disarming control Click Apply to complete the settings Click Default to restore the default setting Click Copy to in the Copy to dialog box select the...

Page 162: ...he default setting 5 10 2 3 Configuring Alarms from External IP Cameras Select Main Menu ALARM Alarm in Port CAM Ext CAM ext Configure the alarm input settings from the external IPC Click Apply to com...

Page 163: ...ttings from the offline IPC Click Apply to complete the settings Click Default to restore the default setting Click Copy to to copy the settings to other channels 5 10 2 5 Configuring Alarms from HDCV...

Page 164: ...arm Output When the Device activates alarms the connected alarm device generates alarms in the way that you can configure in this section You can connect to the output port of the Device or connect wi...

Page 165: ...ess number configured by the DIP switch on the Alarm Box Alarm Type Select the alarm type for each alarm output ports Status Indicates the status of each alarm output port Alarm Reset Click OK to clea...

Page 166: ...from 5 seconds to 30 seconds and the default value is 5 seconds Mode Set the alarm mode of warning light to be Always on or Flicker Flicker Frequency When setting the alarm mode of warning light to be...

Page 167: ...seconds Audio Clip Select the audio clip for the siren sound The default setting is Clip 1 Volume Select the volume for the audio clip You can select the flash frequency from Low Middle and High Updat...

Page 168: ...for a period after the event ends To use this function connect a camera that supports smart illumination Select Main Menu ALARM Alarm out Port Smart Illumination Smart illumination Select a channel an...

Page 169: ...etection Settings When the moving object appears and moves fast enough to reach the preset sensitivity value the system activates the alarm Select Main Menu ALARM Video Detection Motion Detection Moti...

Page 170: ...rm devices connected to the selected output port External Alarm Enable alarm activation through the connected alarm box Wireless Siren Enable alarm activation through devices connected by USB gateway...

Page 171: ...Screen This function is available on select models To use this function extra screen shall be enabled Video Matrix Select the checkbox to enable the function When an alarm event occurs the video outp...

Page 172: ...egion of every channel has an individual sensitivity value The bigger the value is the easier the alarms can be activated Threshold Adjust the threshold for motion detect Every region of every channel...

Page 173: ...several days of a week Click before each day the icon switches to On the timeline of any selected day click the half hour blocks to select the active periods all the days with will take the same setti...

Page 174: ...y to select All to apply the settings to all the days of a week or select specific day s that you want to apply the settings to 3 Click OK to save the settings On the Motion Detection page click Apply...

Page 175: ...to restore the default setting Click Copy to in the Copy to dialog box select the additional channel s that you want to copy the motion detection settings to and then click Apply 5 10 4 3 Configuring...

Page 176: ...s Click Default to restore the default setting Click Copy to in the Copy to dialog box select the additional channel s that you want to copy the motion detection settings to and then click Apply 5 10...

Page 177: ...by USB gateway or camera gateway Post Alarm Set a length of time for the Device to delay turning off alarm after the external alarm is cancelled The value ranges from 10 seconds to 300 seconds and th...

Page 178: ...ype list select Offlice IP Conflict or MAC Conflict as the event type Enable Enable or disable the Network event detection function Alarm out Port Click Setting to configure the parameters General Ala...

Page 179: ...box to activate a buzzer noise at the Device Log Select the checkbox to enable the Device to record a local alarm log Post Record Continue to record for some time after the alarm is ended The value ra...

Page 180: ...ly IVS and SMD are available SMD face detection face recognition and IVS cannot be enabled simultaneously 5 11 2 For Pro AI Series The faces are fuzzily processed to comply with relevant regulations A...

Page 181: ...turing 5 11 2 1 Face Detection The Device can analyze the pictures captured by the camera to detect whether the faces are on the pictures You can search and filter the recorded videos the faces and pl...

Page 182: ...alarm output port Ext Alarm Connect the alarm box to the Device and then enable it Wireless Siren Connect the wireless gateway to the Device and then enable it For details see 5 12 IoT Function When...

Page 183: ...view layout before tour started Picture Storage Select the Picture Storage checkbox to take a snapshot of the selected channel To use this function make sure the snapshot function is enabled for Inte...

Page 184: ...ace detection Select the channel enter the start time and end time and set for the gender age glasses beard and mask Click Smart Search The results are displayed Search results Select the face that yo...

Page 185: ...screen playing and thumbnail playing You can also do the following operations to the recorded files To export the database file csv to the external storage device select files click Export and then se...

Page 186: ...earching by faces attributes or portraits If you select AI by device then among face detection and recognition IVS function and video structuring you can use one of them at the same time for the same...

Page 187: ...adding new one on the DVR Remote If you have face recognition camera you can select this to view the existing face databases or adding new one on the camera Click Add Add face database Enter the face...

Page 188: ...se Adding Face Pictures You can add face pictures to the existing databases one by one or by batch or add from the detected faces To add face pictures one by one or by batch you need to get the pictur...

Page 189: ...User s Manual 178 Details Click Register ID Register ID Click to add a face picture...

Page 190: ...stem prompts the registration is successful On the Details page click Search The system prompts modeling is successful If the system prompts the message indicating modeling is in process wait a while...

Page 191: ...e Gender Enter 1 or 2 1 represents male and 2 represents female Birthday Enter numbers in the format of yyyy mm dd Country Enter the abbreviation of country For example CN for China ID Type 1 represen...

Page 192: ...ach time or Select a folder to import face pictures Click OK to complete batch registration Adding the Detected Faces Right click on the live view screen and then select Live Mode AI Mode AI mode live...

Page 193: ...User s Manual 182 Playback Click Add to Human Face Database Register ID Select the face database and enter the ID information Click OK to complete registration...

Page 194: ...ill be displayed on the AI mode live view screen and smart search page and link the alarms Select Main Menu AI Parameters Face Recognition Face recognition In the Channel list select a channel that yo...

Page 195: ...e the Stranger Mode 1 Enable the Stranger mode When the detected faces do not belong to the face database the system remarks the face as Stranger 2 Click Setting to set the alarm linkage 3 After setti...

Page 196: ...pare the detected faces with the face database and play back Search by attributes Search the face database by the face attributes Search by picture Search the face database by uploading face pictures...

Page 197: ...anual 186 Search by attributes Select the channel and set the parameters such as start time end time gender age glasses beard mask and similarity according to your requirement Click Smart Search Smart...

Page 198: ...een full screen playing and thumbnail playing You can also do the following operations to the recorded files To export the database file csv to the external storage device select files click Export an...

Page 199: ...k to the file select the files and then click Add Tag Search by Picture Select Main Menu AI AI Search Face Recognition Search by Picture Search by picture Upload face pictures from Face Database or Lo...

Page 200: ...selecting the face database and gender and entering name and ID No according to your actual requirement 3 Click Search to display the results that satisfy the requirement Click Reset to clear the sea...

Page 201: ...re from the USB storage device and then click OK The selected face pictures are uploaded After the face pictures are uploaded continue to configure other parameters channel start time end time and sim...

Page 202: ...u can also do the following operations to the recorded files To add a mark to the file select the files and then click Add Tag To lock the files to make it unable to be overwritten select the files an...

Page 203: ...etected behaviors match with the rules the system activates alarms If you select AI by device then among face detection and recognition IVS function and video structuring you can use one of them at th...

Page 204: ...e AI by Camera This option requires certain AI cameras The camera will do all the AI analysis and then give the results to the DVR AI by Device The camera only transmits normal video stream to the DVR...

Page 205: ...an be configured as a straight line or broken line Supports detecting one way or two way tripwire crossing Supports multiple tripwires in the same scenario to meet the complexity Supports size filteri...

Page 206: ...oose A to B left to right B to A right to left and Both Sensitivity Configure the detection sensitivity The higher the value the easier to trigger an alarm but meanwhile the higher false alarm rate Ta...

Page 207: ...t port Ext Alarm Connect the alarm box to the Device and then enable it Wireless Siren Connect the wireless gateway to the Device and then enable it For details see 5 12 IoT Function When an alarm eve...

Page 208: ...etting to display the PTZ page Enable PTZ linkage actions such as selecting the preset that you want to be called when an alarm event occurs To use this function the PTZ operations must be configured...

Page 209: ...y The tripwire detecting function is active When the target object crosses the tripwire in the defined direction the system activates alarms Configuring Intrusion Rules When the target enters and leav...

Page 210: ...te Action Set the intrusion action including appear and crossing area Direction Set the intrusion direction You can select Enter Exit and Both Target Filter Click and then select effective target With...

Page 211: ...back Select Main Menu AI SMART SEARCH IVS IVS In the Channel list select the channel that you want to search for the events and then set other parameters such as start time end time event type and al...

Page 212: ...video Double click on the playing page to switch between full screen playing and thumbnail playing You can also do the following operations to the recorded files To back up the recorded files to the e...

Page 213: ...he video and then build a structured database You can search any target you need with these features 5 11 2 4 1 Configuring Video Structuring Select Main Menu AI Parameters Video Structuring Video str...

Page 214: ...ace features in the human body detection results including Glasses Expression Mask and Beard You can search the target you need with these features See Human Body Detection in 5 11 1 4 2 Smart Search...

Page 215: ...ring Video Structuring there will be only human body features displayed in the results Human body detection If you selected Human Body Detection and Face Detection in 5 11 1 4 1 Configuring Video Stru...

Page 216: ...en you can Click Export to export them to the USB device Click Backup to make backup in the DVR Click Lock so that they don t get overwritten or deleted Click Add Tag to name them as needed Non motor...

Page 217: ...elect the channel and the time and then select one or multiple features from Type Vehicle Color People Number or Helmet Click Smart Search Search results Select one or multiple results and then you ca...

Page 218: ...e preset rules When the detected behaviors match with the rules the system activates alarms The IVS function can avoid wrong alarms by filtering the factors such as rains light and animals Face detect...

Page 219: ...ive Target Select human or motor vehicle or both Schedule Define a period during which the motion detection is active Anti Dither Configure the time period from end of event detection to the stop of a...

Page 220: ...for motion detection and auto recording function must be enabled For details see 5 1 4 9 Configuring Recorded Video Storage Schedule and 5 9 1 Enabling Record Control PTZ Linkage Click Setting to dis...

Page 221: ...enable sound alarm of the camera Smart Illumination Select the checkbox to enable the smart illumination of the camera Click Apply to complete the settings 5 11 3 1 2 Searching for SMD Reports You ca...

Page 222: ...video stream quantity that the DVR can process will reduce In the Channel list select the channel number that you want to configure the IVS function Click Add Added rule Configure the parameters for t...

Page 223: ...a straight line or broken line Supports detecting one way or two way tripwire crossing Supports multiple tripwires in the same scenario to meet the complexity Supports size filtering for target On th...

Page 224: ...oose A to B left to right B to A right to left and Both Sensitivity Configure the detection sensitivity The higher the value the easier to trigger an alarm but meanwhile the higher false alarm rate Ta...

Page 225: ...output port Ext Alarm Connect the alarm box to the Device and then enable it Wireless Siren Connect the wireless gateway to the Device and then enable it For details see 5 12 IoT Function When an ala...

Page 226: ...Click Setting to display the PTZ page Enable PTZ linkage actions such as selecting the preset that you want to be called when an alarm event occurs To use this function the PTZ operations must be conf...

Page 227: ...y The tripwire detecting function is active When the target object crosses the tripwire in the defined direction the system activates alarms Configuring Intrusion Rules When the target enters and leav...

Page 228: ...te Action Set the intrusion action including appear and crossing area Direction Set the intrusion direction You can select Enter Exit and Both Target Filter Click and then select effective target With...

Page 229: ...ay back Select Main Menu AI AI Search IVS IVS In the Channel list select the channel that you want to search for the events and then set other parameters such as start time end time event type and ala...

Page 230: ...video Double click on the playing page to switch between full screen playing and thumbnail playing You can also do the following operations to the recorded files To back up the recorded files to the e...

Page 231: ...n analyze the pictures captured by the camera to detect whether the faces are on the pictures You can search and filter the recorded videos the faces and play back If you select AI by device then amon...

Page 232: ...ting to draw areas to filter the target You can configure two filtering targets maximum size and minimum size When the target is smaller than the minimum size or larger than the maximum size no alarms...

Page 233: ...his function is available on select models The corresponding parameters in the alarm center should be configured For details see 5 15 1 12 Configuring Alarm Center Settings Send Email Select the Send...

Page 234: ...s configured in Main Menu DISPLAY TOUR Extra Screen This function is available on select models The extra screen must be enabled to support this function Buzzer Select the checkbox to activate a buzze...

Page 235: ...ace detection Select the channel enter the start time and end time and set for the gender age glasses beard and mask Click Smart Search The results are displayed Search results Select the face that yo...

Page 236: ...full screen playing and thumbnail playing You can also do the following operations to the recorded files To export the database file csv to the external storage device select files click Export and th...

Page 237: ...search Supports faces searching by faces attributes or portraits If you select AI by device then among face detection and recognition IVS function you can use one of them at the same time for the same...

Page 238: ...g the existing face databases or adding new one on the DVR Remote If you have face recognition camera you can select this to view the existing face databases or adding new one on the camera Click Add...

Page 239: ...lick Delete to delete the database Configure face database Adding Face Pictures You can add face pictures to the existing databases one by one or by batch or add from the detected faces To add face pi...

Page 240: ...User s Manual 229 Details Click Register ID Register ID Click to add a face picture...

Page 241: ...stem prompts the registration is successful On the Details page click Search The system prompts modeling is successful If the system prompts the message indicating modeling is in process wait a while...

Page 242: ...der Enter 1 or 2 1 represents male and 2 represents female Birthday Enter numbers in the format of yyyy mm dd Country Enter the abbreviation of country For example CN for China ID Type 1 represents ID...

Page 243: ...ach time or Select a folder to import face pictures Click OK to complete batch registration Adding the Detected Faces Right click on the live view screen and then select Live Mode AI Mode AI mode live...

Page 244: ...User s Manual 233 Playback Click Add to Human Face Database Register ID Select the face database and enter the ID information Click OK to complete registration...

Page 245: ...will be displayed on the AI mode live view screen and smart search page and link the alarms Select Main Menu AI Parameters Face Recognition Face recognition In the Channel list select a channel that y...

Page 246: ...e the Stranger mode When the detected faces do not belong to the face database the system remarks the face as Stranger 2 Click Setting to set the alarm linkage 3 After setting is completed click OK Cl...

Page 247: ...pare the detected faces with the face database and play back Search by attributes Search the face database by the face attributes Search by picture Search the face database by uploading face pictures...

Page 248: ...nual 237 Search by attributes Select the channel and set the parameters such as start time end time gender age glasses beard mask and similarity according to your requirement Click Smart Search Search...

Page 249: ...playing page to switch between full screen playing and thumbnail playing You can also do the following operations to the recorded files To export the database file csv to the external storage device s...

Page 250: ...to the file select the files and then click Add Mark Search by Picture Select Main Menu AI AI Search Face Recognition Search by Picture Search by picture Upload face pictures from Face Database or Lo...

Page 251: ...selecting the face database and gender and entering name and ID No according to your actual requirement 3 Click Search to display the results that satisfy the requirement Click Reset to clear the sear...

Page 252: ...n select the picture from the USB storage device and then click OK The selected face pictures are uploaded After the face pictures are uploaded continue to configure other parameters channel start tim...

Page 253: ...can also do the following operations to the recorded files To add a mark to the file select the files and then click Add Mark To lock the files to make it unable to be overwritten select the files an...

Page 254: ...you can switch the IVS function between general mode and advanced mode in Main Menu AI Parameters IVS The advanced mode features higher detection accuracy than the general mode but supports fewer chan...

Page 255: ...ated channel during different periods on each day in the week This section introduces how to enable the schedule mode Select Main Menu AI Parameters Intelligent Mode Schedule mode Select Schedule Mode...

Page 256: ...then select the AI function to be effective during each period You can select All to apply the settings to all the days in the week or select specific days that you want to apply the settings to 3 Cl...

Page 257: ...1 1 Connecting Sensor through Device Only the Device with USB gateway supports this function Select Main Menu IoT Management Sensor Pairing Sensor pairing In the Access Type list select USB Gateway Cl...

Page 258: ...User s Manual 247 Click Pair Pair Click Back to exit the pairing page The added sensor information is displayed Click to modify the sensor name click to delete sensor information Sensor pairing...

Page 259: ...Only the camera with gateway supports this function Select Main Menu IoT Management Sensor Pairing Sensor pairing In the Access Type list select Camera Gateway In the Channel list select the channel...

Page 260: ...249 Pair Click Back to exit the pairing page Click to modify the sensor name click to delete sensor information Sensor pairing 5 12 1 3 Configuring Alarm Linkage Select Main Menu IoT Management Wirel...

Page 261: ...Camera Gateway or All When AccessType is Camera Gateway you can select Channel to filter the status of present wireless detector Click Setting Configure the settings for alarm linkage Table 5 39 Alar...

Page 262: ...r the external alarm is cancelled The value ranges from 0 seconds to 300 seconds and the default value is 10 seconds Post Record Set a length of time for the Device to delay turning off recording afte...

Page 263: ...l alarm log Extra screen Select the checkbox to enable the function When an alarm event occurs the extra screen outputs the settings configured in Main Menu DISPLAY Tour Sub Screen This function is av...

Page 264: ...camera and display on the Realtime Display page Optional Set temperature displaying mode When Show F Fahrenheit Degree is selected the temperature will be displayed by Fahrenheit degree in Realtime D...

Page 265: ...in graphical way by selecting the Display Chart checkbox Chart Click Remove to delete the data 5 12 2 3 Exporting Temperature and Humidity Data You can export the temperature and humidity data in BMP...

Page 266: ...arts exporting the data Click OK You can find the exported data on your USB device 5 12 2 4 Configuring Alarm Linkage You can configure alarm linkage settings for temperature and humidity data 5 12 2...

Page 267: ...er Description Access Point Indicates the channel that the camera is connected to Type Temperature by default Detect Position Name Set the detect position name Preview Channel Select the channel that...

Page 268: ...delay turning off alarm after the external alarm is cancelled The value ranges from 0 seconds to 300 seconds and the default value is 10 seconds If you enter 0 there will be no delay Post Record Set a...

Page 269: ...hen an alarm event occurs To use this function make sure the email function is enabled in Main Menu NETWORK Email Log Select the checkbox to enable the Device to record a local alarm log Extra screen...

Page 270: ...as High Humidity or Low Humidity and set the upper and low humidity limit respectively For example select event type as High Humidity and set upper limit as 60 the alarm occurs when the humidity reac...

Page 271: ...The selected channel s starts recording after an alarm occurs The recording for IoT alarms and auto recording function must be enabled For details see 5 1 4 9 Configuring Recorded Video Storage Sched...

Page 272: ...era is connected to Display Type In the Display Type list select List or Diagram Type Select the information type that you want to search You can select Humidity or Temperature Status Select the infor...

Page 273: ...User s Manual 262 List Diagram Click Export The system starts exporting the data Click OK You can find the exported data on your USB device...

Page 274: ...Auto Automatically activate alarm if the alarm output function for wireless siren is enabled for specific events Manual Activate alarm immediately Off Do not activate alarm Alarm Release Click OK to c...

Page 275: ...earching the Transaction Records The system supports fuzzy search Select Main Menu POS POS Search POS search In the POS Search box enter the information such as transaction number on your receipt amou...

Page 276: ...ed channel s starts recording after an alarm occurs The recording for POS alarms and auto recording function must be enabled For details see 5 1 4 9 Configuring Recorded Video Storage Schedule and 5 9...

Page 277: ...e as the text size of POS information Font Color In the color bar click to select the color for the text size of POS information POS Info Enable the POS Info function the POS information displays in t...

Page 278: ...Backup parameters Parameter Description Device Name In the Device Name list select the device that you want to back up the files to Format Click Format the Format page is displayed If the capacity of...

Page 279: ...mat list select the file format as DAV or MP4 that you want to search Click Search to search the files that meet the configured settings The searched results will display in the table Select the files...

Page 280: ...Select Main Menu NETWORK TCP IP the TCP IP page is displayed For details about parameter settings see 5 1 4 4 Configuring Network Settings TCP IP 5 15 1 2 Configuring Port Settings You can configure t...

Page 281: ...tual situation HTTP Port The default value setting is 80 You can enter the value according to your actual situation If you enter other value for example 70 and then you should enter 70 after the IP ad...

Page 282: ...nnect Automatically Enable Connect Automatically After the Device is restarted it will automatically connect to the nearest hotspot that had been connected successfully Refresh Refresh the hotspot lis...

Page 283: ...ble on select models Connect the wireless 3G 4G module to the USB port of the Device Select Main Menu NETWORK 3G 4G 3G 4G The 3G 4G page consists of three areas Area 1 Displays the signal strength Are...

Page 284: ...me and password for authentication Select the Enable checkbox Click Dial to start connecting After the connection is established the result is displayed in the Wireless Network area Wireless network C...

Page 285: ...the TCP IP page cannot be modified 5 15 1 6 Configuring DDNS Settings When the IP address of the Device changes frequently the DDNS function can dynamically refresh the correspondence between the dom...

Page 286: ...ers dyndns org Type NO IP DDNS address dynupdate no ip com Type CN99 DDNS address members 3322 org Server Address Domain Name The domain name for registering on the website of DDNS service provider Us...

Page 287: ...ttings for the email parameters Table 5 50 Email parameters Parameter Description Enable Enable the email function There might be risk of sending data to specified email address after it is enabled SM...

Page 288: ...emails caused by frequent alarm events The value ranges from 0 to 3600 0 means that there is no interval Health Mail Enable the health test function The system can send a test email to check the conn...

Page 289: ...and ports shall be mapped to extranet proceed with caution Status Indicates the status of UPnP function Offline Failed Online Succeeded LAN IP Enter IP address of router on the LAN After mapping succ...

Page 290: ...rt When establishing a mapping relationship ensure the mapping ports are not occupied or limited The internal and external ports of TCP and UDP must be the same and cannot be modified Click to modify...

Page 291: ...ress Indicates the destination address for the agent program to send the Trap information Trap Port Indicates the destination port for the agent program to send the Trap information Read Only Username...

Page 292: ...as the channels quantity and software version 5 15 1 10 Configuring Multicast Settings When you access the Device from the network to view the video if the access is exceeded the video will not displa...

Page 293: ...t MULTICAST The web will automatically obtain the multicast IP address and join Then you can view the video through multicast function Login 5 15 1 11 Configuring Register Settings You can register th...

Page 294: ...u want to register to Port Enter the port of the server Sub Service ID This ID is allocated by the server and used for the Device Click Apply to complete the settings 5 15 1 12 Configuring Alarm Cente...

Page 295: ...default is ALARM CENTER Server Address The IP address and communication port of the PC installed with alarm client Port Auto Report Plan In the Auto Report Plan list select time cycle and specific ti...

Page 296: ...network connection status between the Device and other devices Select Main Menu MAINTAIN Network Test Network test In the Destination IP box enter the IP address Click Test After testing is completed...

Page 297: ...ring resending and editing data that are sent and received during network transmission When there is network abnormality you can perform packet capturing and back up into the USB storage device This d...

Page 298: ...ce to the Device Click Refresh The Device starts detecting the USB storage device and displays its name in the Device Name box Select the route of the data that you want to capture and back up 1 In th...

Page 299: ...cket capturing and backing up Only the data packet of one LAN can be captured at one time After capturing starts you can exit the Test page to perform other operations such as web login and monitoring...

Page 300: ...define the relevant permissions However the admin account cannot be set randomly You can manage the account by user and group and the name cannot be repeated Every user must belong to a group and one...

Page 301: ...ithin the group permission Period Click Setting to configure the parameters Define a period during which the new account can log in to the device The new account cannot log in to the device during the...

Page 302: ...ve period Define for several days of a week Click before each day the icon switches to On the timeline of any selected day click the half hour blocks to select the active periods all the days with wil...

Page 303: ...ettings There are six periods for you to set for each day Under Copy select All to apply the settings to all the days of a week or select specific day s that you want to apply the settings to 3 Click...

Page 304: ...ontains at least two types from number letter and special characters excluding and For the admin account you enable disable the unlock pattern and modify password hint To use the unlock pattern enable...

Page 305: ...User s Manual 294 User Click for the user account that you want to delete Click OK to delete a user account 5 16 2 Configuring Group Account 5 16 2 1 Adding a Group Select Main Menu ACCOUNT Group...

Page 306: ...k Add Add group Configure the settings for the parameters of adding a group Table 5 57 Parameters of adding a group Parameter Description Group Name Enter a name for the group Remarks Optional Enter a...

Page 307: ...sion In the Permission area select the checkboxes in the System tab Playback tab and Monitor tab Click OK to complete the settings 5 16 2 2 Modifying a Group Select Main Menu ACCOUNT Group Group Click...

Page 308: ...User s Manual 297 Modify Change the settings for group name memo and authority Click OK to complete the settings 5 16 2 3 Deleting a Group Select Main Menu ACCOUNT Group Group...

Page 309: ...onfiguring ONVIF Users The device manufactured by other company can connect to the Device through ONVIF protocol by an authorized ONVIF account The admin account is created for ONVIF users right after...

Page 310: ...the account Audio Management Audio management function manages audio files and configures the playing schedule When there is an alarm event the audio file can be activated 5 17 1 Configuring Audio Fi...

Page 311: ...are automatically saved into the HDD so you do not need to connect to the USB storage device to get the file next time Click to play the audio file Click to rename the audio file Click to delete the a...

Page 312: ...u want to repeat the playing in the defined period Output Port Includes two options MIC and Audio It is MIC by default The MIC function shares the same port with talkback function and the latter has t...

Page 313: ...d file length for each recorded video Delete Expired Files Configure whether to delete the old files and if yes configure the days Click Apply to complete the settings 5 18 2 Configuring the Recording...

Page 314: ...setting In the Properties list select Read Write Read Only and then click Apply to save the settings HDD format Select the HDD that you want to format click Format and enable Clear HDD database in the...

Page 315: ...nt HDD Mode is Quota Group click Change to HDD Group Mode and then configure HDD group You can enable either HDD Group Mode or Quota Group The system prompts to reboot the device each time when you sw...

Page 316: ...User s Manual 305 Main stream Sub stream...

Page 317: ...he page displays Disk group mode selected click Switch to Quota Mode and then configure quota You can enable either disk group mode or quota mode The system prompts to restart the device each time whe...

Page 318: ...t 2 or more HDDs you can switch the quota mode between version 1 and version 2 V1 Select a channel and then configure the disk quota for each disk V2 Select a channel and then configure the parameters...

Page 319: ...User s Manual 308 Version 1 Version 2...

Page 320: ...ey area detect Detect the files saved in HDD The detected bad track can be repaired by formatting If there are no files in HDD the system cannot detect the bad track Global detect Detect the whole HDD...

Page 321: ...to stop detecting Start check 5 18 7 2 View Detecting Results After the detecting is completed you can view the detecting reports to find out the problem and replace the defective HDD to avoid data lo...

Page 322: ...8 8 Configuring Record Estimate Record estimate function can calculate how long you can record video according to the HDD capacity and calculate the required HDD capacity according to the record perio...

Page 323: ...the settings Then the system will calculate the time period that can be used for storage according to the channels settings and HDD capacity Click Copy to to copy the settings to other channels Calcul...

Page 324: ...cord Total space 5 18 9 Configuring FTP Storage Settings You can store and view the recorded videos and snapshots on the FTP server Preparation Purchase or download a FTP server and install it on your...

Page 325: ...Enter the username and password to log in to the FTP server Enable the anonymity function and then you can login anonymously without entering the username and password Username Password Storage Path...

Page 326: ...t Channel Select the channel that you want to apply the FTP settings Day Select the week day and set the time period that you want to upload the recorded files You can set two periods for each week da...

Page 327: ...rity Modules This area shows the running status of security modules For details about the security modules move mouse pointer on the icon to see the on screen instructions Scanning Security Status You...

Page 328: ...ifications After enabling this function the alarm triggered by the NVR can be pushed to a mobile phone This function is enabled by default There might be safety risk if this service is enabled Disable...

Page 329: ...SSH service This function is disabled by default There might be safety risk if this service is enabled Disable this function when it is not in use Enable Device Discovery After enabling this function...

Page 330: ...ty between two communications application programs CA Certificate Enable it and click Browse to import CA certificate from flash drive For details about importing and creating a certificate see 5 19 4...

Page 331: ...from USB drive For details about importing or creating a CA certificate see 5 19 4 CA Certificate Step 4 Select a HTTPS certificate Step 5 Click Apply to complete the settings 5 19 3 Attack Defense 5...

Page 332: ...IP address IP segment and MAC address IP Address Enter IP Address Start Port and End Port that is allowed or forbidden When Type is IP Address they can be configured Start Port and End Port can be con...

Page 333: ...account will be locked after your entries exceed the maximum number Value range 5 30 Default value 5 Lock Time Set how long the account is locked for Value range 5 120 minutes Default value 5 minutes...

Page 334: ...ync Time Allowlist function Step 3 Configure the parameters Table 5 64 Time allowlist parameters Parameter Description Add You can add trusted hosts for time synchronization Type Select IP address or...

Page 335: ...CA Certificate You can create or import device certificate and install trusted CA Certificate 5 19 4 1 Device Certificate Create Certificate Select Main Menu SECURITY CA Certificate Device Certificat...

Page 336: ...zation This parameter is user defined Organization Unit This parameter is user defined Domain Name Input the IP address of the certificate Click Create CA Application and Import Follow the on screen i...

Page 337: ...the USB drive Private Key Click Browse to find the third party certificate private key on the USB drive Private Key Password Input the password of encrypted private key When the private key is not enc...

Page 338: ...rowse to select the certificate that you want to install Step 4 Click Import 5 19 5 Audio Video Encryption The device supports audio and video encryption during data transmission Step 1 Select Main Me...

Page 339: ...ability if this service is disabled Encryption Type Use the default setting Update Period of Secret Key Secret key update period Value range 0 720 hours 0 means never update the secret key Default val...

Page 340: ...5 19 6 1 Security Exception Step 1 Select Main Menu SECURITY Security Warning Security Exception Security exception Step 2 Select Enable and configure parameters Table 5 68 Security exception paramete...

Page 341: ...e first Log Select the checkbox the NVR device records the alarm information in the log when an alarm occurs Send Email Select the checkbox When an alarm occurs the NVR device sends an email to the se...

Page 342: ...alarm device Post Alarm When the alarm ends the alarm extended for a period of time The time range is from 0 seconds through 300 seconds Buzzer Select the checkbox to activate the buzzer when an alar...

Page 343: ...e user To use this function make sure the email function is enabled in Main Menu NETWORK Email Configuring System Settings 5 20 1 Configuring General System Settings You can configure the device basic...

Page 344: ...ording to your actual situation Click Add Enable the Add More function so you can continue adding holiday information Added holiday 5 20 2 Configuring RS 232 Settings You can configure serial port fun...

Page 345: ...col COM in order to overlay card number PTZ Matrix Connect matrix control It is Console by default Baud Rate Select Baud rate which is 115200 by default Data Bits It ranges from 5 to 8 which is 8 by d...

Page 346: ...he Device temperature This function is available on select models and it is only supported on the local configuration page Click Apply to complete the settings 5 20 4 Exporting and Importing System Se...

Page 347: ...xporting System Settings Select Main Menu MAINTAIN Manager Import Export Import Export Insert a USB storage device into one of the USB ports on the Device Click Refresh to refresh the page Connected d...

Page 348: ...the Device Select Main Menu SYSTEM Import Export Click Refresh to refresh the page Click on the configuration folder under the name style of Config_ YYYYMMDDhhmmss that you want to import Click Impor...

Page 349: ...fault select OK and then enter the password of admin user in the prompted dialog box to completely recover device parameters to factory default 5 20 6 Updating the Device 5 20 6 1 Updating File Insert...

Page 350: ...using this function you need to check whether there is any new version by auto check or manual check Auto check The Device checks if there is any new version available at intervals Manual check Perfo...

Page 351: ...Uboot Upgrading Under the root directory in the USB storage device there must be u boot bin img file and update img file saved and the USB storage device must be in FAT32 format Make sure the USB sto...

Page 352: ...of configuration can be performed in COS Pro Portal For details see the corresponding user s manual Viewing Information You can view the information such as log information HDD information and versio...

Page 353: ...the Device When formatting the HDD the logs will not be lost However if you take out the HDD from the Device the logs might be lost Select Main Menu INFO LOG Log In the Type list select the log type...

Page 354: ...re log information Click Backup to back up the logs into the USB storage device You can enable Backup Encryption and then set a password The password is required to open the exported file Click Clear...

Page 355: ...ata transmission details and test network For details about testing network see 5 15 2 1 Testing the Network 5 21 4 1 Viewing Online Users You can view the online user information and block any user f...

Page 356: ...535 The system detects every 5 seconds to check whether there is any user added or deleted and update the user list timely 5 21 4 2 Viewing the Network Load Network load means the data flow which meas...

Page 357: ...information of data sending speed and receiving speed The default display is LAN1 load Only one LAN load can be displayed at one time 5 21 5 Viewing HDD Information You can view the HDD quantity HDD...

Page 358: ...ation position of HDD Type Indicates HDD type Total Space Indicates the total capacity of HDD Free Space Indicates the usable capacity of HDD Status Indicates the status of the HDD to show if it is wo...

Page 359: ...s Manual 348 Channel information 5 21 7 Viewing Data Stream Information You can view the real time data stream rate and resolution of each channel Select Main Menu INFO BPS the BPS page is displayed...

Page 360: ...ice On the upper right corner of the Main Menu page or on any page after you have entered the Main Menu click Select Logout you will log out the device Select Reboot the Device will be rebooted Select...

Page 361: ...ecting to Network The factory default IP of the Device is 192 168 1 108 The Device supports monitoring on different browsers such as Safari fire fox Google on Apple PC to perform the functions such as...

Page 362: ...ing Web Main Menu After you have logged in the web the main menu is displayed Main menu Table 6 1 Main menu description No Icon Description 1 Includes configuration menu through which you can configur...

Page 363: ...as viewing real time video configuring channel layout setting PTZ controls and using smart talk and instant record functions if needed VIDEO Search for and play back the recorded video saved on the De...

Page 364: ...User s Manual 353 Legal information...

Page 365: ...ust Hardware malfunction 3 Hard disk cannot be detected There are following possibilities HDD is broken HDD jumper is damaged HDD cable connection is loose Main board SATA port is broken 4 There is no...

Page 366: ...able audio function Corresponding channel has no video input Playback is not continuous when the screen is blue 10 System time is not correct There are following possibilities Setup is not correct Bat...

Page 367: ...o not recommend this mode There is privacy mask or channel protection setup Current user has no right to monitor DVR local video output quality is not good 15 Network connection is not stable There ar...

Page 368: ...ntrol when you play the file transformed to AVI via media player No DivX503Bundle exe or ffdshow 2004 1012 exe in Windows XP OS 23 Forgot local menu operation password or network password Contact your...

Page 369: ...ra is H 264 or not Check the device supports camera main stream resolution or not such as 960H D1 and HD1 Check camera network transmission has reached the threshold or not Check the online user of th...

Page 370: ...the IP channel to connect to the IP camera From Main Menu CAMERA CHANNEL TYPE select the last channel to switch to the IP channel Some series product products support IP channel extension it supports...

Page 371: ...Video System LAN Local Area Network MAC Media Access Control MTU Maximum Transmission Unit NTP Network Time Protocol NTSC National Television Standards Committee ONVIF Open Network Video Interface Fo...

Page 372: ...User s Manual 361 Abbreviations Full term VBR Variable Bit Rate VGA Video Graphics Array WAN Wide Area Network...

Page 373: ...h the video shall be kept According to Formula 3 to calculate total capacity accumulation T q that is needed for all channels in the DVR during scheduled video recording Formula 3 c i i T m q 1 In the...

Page 374: ...File Size Bit Stream Size max File Size 320 Kbps 140 MB 384 Kbps 168 MB 448 Kbps 196 MB 512 Kbps 225 MB 640 Kbps 281 MB 768 Kbps 337 MB 896 Kbps 393 MB 1024 Kbps 450 MB 1280 Kbps 562 MB 1536 Kbps 675...

Page 375: ...ingston DataTraveler 1 GB Kingston DataTraveler 2 GB Maxell USB Flash Stick 128 MB Maxell USB Flash Stick 256 MB Maxell USB Flash Stick 512 MB Maxell USB Flash Stick 1 GB Maxell USB Flash Stick 2 GB K...

Page 376: ...ard type Transcend SDHC6 16 GB Big Kingston SDHC4 4 GB Big Kingston SD 2 GB Big Kingston SD 1 GB Big Sandisk SDHC2 8 GB Small Sandisk SD 1 GB Small Appendix 3 3 Compatible Portable HDD List Appendix T...

Page 377: ...0 GB to 4 TB capacity Appendix Table 3 5 Compatible SATA HDD Manufacturer Series Model Capacity Port Mode Seagate Video 3 5 ST1000VM002 1 TB SATA Seagate Video 3 5 ST2000VM003 2 TB SATA Seagate Video...

Page 378: ...kyHawk HDD Support HDD data recovery offered by Seagate ST1000VX003 1 TB SATA Seagate SkyHawk HDD Support HDD data recovery offered by Seagate ST2000VX005 2 TB SATA Seagate SkyHawk HDD Support HDD dat...

Page 379: ...TB SATA TOSHIBA Sonance MD04ABA400V 4 TB SATA TOSHIBA Sonance MD04ABA500V 5 TB SATA Seagate Constellation ES series SATA interface ST1000NM0033 1 TB SATA Seagate Constellation ES series SATA interfac...

Page 380: ...5 2 TB SATA Seagate Constellation ES series SAS interface ST3000NM0025 3 TB SATA Seagate Constellation ES series SAS interface ST4000NM0025 4 TB SATA Seagate Constellation ES series SAS interface ST60...

Page 381: ...HUH728080ALE600 8 TB SATA HITACHI Ultrastar series SAS interface HUS726020AL5210 2 TB SATA HITACHI Ultrastar series SAS interface HUS726040AL5210 4 TB SATA HITACHI Ultrastar series SAS interface HUS72...

Page 382: ...d you can use the USB cable with the model recommended to set USB burner Appendix Table 4 1 Compatible CD DVD burner Manufacturer Model Port Type Type Sony DRX S50U USB DVD RW Sony DRX S70U USB DVD RW...

Page 383: ...FNOVO CRT LXB FD17069HB 17 inch HFNOVO CRT LXB HF769A 17 inch HFNOVO CRT LX GJ556D 17 inch Samsung LCD 2494HS 24 inch Samsung LCD P2350 23 inch Samsung LCD P2250 22 inch Samsung LCD P2370G 23 inch Sam...

Page 384: ...twork working mode D LinK DES 1016D 10 100M self adaptive D LinK DES 1008D 10 100M self adaptive Ruijie RG S1926S Five network modes AUTO HALF 10M FULL 10M HALF 100M FULL 100M H3C H3C S1024 10 100M se...

Page 385: ...d the measures shall be scientific reliable practical and economic Considering the high voltage during the inductive thundering the International Electrotechnical Commission IEC standard on the energy...

Page 386: ...e following figure you can see there is a one point ground This connection provides common point to allow signal to be transmitted in many circuits If there is no common point the error signal transmi...

Page 387: ...of existed interference then there is possibility of interference when the current goes through the chassis and cable In this situation the interference circuit path usually lies in the system ground...

Page 388: ...Check the Electric System by Digital Multimeter For 220 VAC socket from the top to the bottom E ground cable N neutral cable L live cable Refer to the following figure Appendix Figure 7 4 Socket There...

Page 389: ...le connection is not proper or it is not the live cable at all Appendix Figure 7 6 Check live cable connection For N Neutral cable Turn the digital multimeter to 750 VAC use your one hand to hold the...

Page 390: ...User s Manual 379 Appendix Figure 7 7 Check neutral cable connection...

Page 391: ...inition Refer to the following figure for RJ 45 cable definition Appendix Figure 8 1 RJ 45 Refer to the following figure for RS 232 pin definition Appendix Figure 8 2 RS 232 Cross Connection Refer to...

Page 392: ...scription 4 Blue 2 RXD 5 White and blue 3 TXD 3 White and green 5 GND Straight Connection Refer to the following figure for straight cable connection information Appendix Figure 8 4 Straight cable con...

Page 393: ...on of firmware updates released by the manufacturer We suggest that you download and use the latest version of client software Nice to have recommendations to improve your device network security 1 Ph...

Page 394: ...transmission function to reduce the risk of audio and video data being stolen during transmission Reminder encrypted transmission will cause some loss in transmission efficiency 11 Secure Auditing Che...

Page 395: ...ress filtering function to limit the range of hosts allowed to access the device More information Please visit Dahua official website security emergency response center for security announcements and...

Page 396: ...User s Manual...

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