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6 FAQ
6.1 FAQ
1. Q: I cannot boot up the device properly after plug it to power supply.
A: When you plug to power supply after you properly turned it off, you must press the start
button on the front panel in order to properly boot up the device.
2. Q: Device buzzer turns on when I press the start button.
A: supports dual power supplies. Therefore if you only plug in one power line, then the
alarm beeper will turn on:
a) Plug in the other power line;
b) There is a red button next to the power plug; you may press it to cancel the alarm.
3. Q: There is no local operation display after I boot up the device.
A: This may be due to:
a) The device requires about 1 min to boot up, please be patient and wait a bit longer.
b) Make sure the interface board is well connected to the mainboard, otherwise the
operation interface signal is not sent to the interface board. You should re-plug the interface
board.
c) Upgrade error, please upgrade again.
d) The configurations have changes, so cannot boot up. Please press the reset button (the
tiny hole on mainboard) with a needle (or equivalent) for a few seconds until reboot.
e) X86 board is damaged.
4. Q: After video matrix boots up, there is no decoded outputs or preview.
A: This may be due to:
a) is set to no output in default, so you have to set output in relevant channels manually.
b) Make sure the front panel is well connected to the interface board, otherwise the VGA
signal is not sent to the interface board. You should re-plug the front panel.
c) There is error in front-end device.
d) The screen of interest is not the one you configured.
e) Display does not support decoding channel’s output resolution.
f) Network error.
5. Q: There is no video output whether it is one-channel, multiple-channel or all-channel
output.
A: This may be due to:
a) Program is not compatible. Please upgrade to the latest version.
b) There is no video input signal or it is too weak.
c) hardware malfunctions.
6. Q: Real-time video color is distorted.
A: This may be due to:
a) Device is not compatible with the monitor resistance.
Summary of Contents for DH-M70-D-0204HO
Page 1: ...i Distributed Decoding System User s Manual V 2 0 1 ...
Page 27: ...21 Figure 3 2 3 2 Network Network interface is shown below as in Figure 3 3 ...
Page 35: ...29 Figure 3 12 3 2 9 Shutdown ...
Page 51: ...45 Figure 4 25 4 5 2 System Config 4 5 2 1 General ...
Page 59: ...53 Figure 4 34 4 5 2 8 NTP ...
Page 71: ...65 Figure 4 46 ...
Page 81: ...75 Figure 4 58 Group setting is as follows please see Figure 4 59 and Figure 4 60 ...
Page 87: ...81 Figure 4 67 ...
Page 90: ...84 Figure 4 71 4 5 3 7 Snapshot ...
Page 93: ...87 Figure 4 74 Figure 4 75 ...
Page 100: ...94 Figure 4 86 Step 4 Click Add See Figure 4 87 Figure 4 87 ...
