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7
FAQ
The power indicator is not on after the turnstile is powered on.
Check if the 12 V power supply is working properly, and connected to 220V power supply.
Check if there is signal when the turnstile is unlocked.
Check if the cables of the unlocking electromagnets are properly connected.
The arms are not folded after the turnstile is powered off, or the arms cannot be lifted up after
the turnstile is powered on.
Move the arm electromagnet to the appropriate position by adjusting the screws on it.
The direction indicator is not on.
Check if the cables of the direction indicator are correctly connected.
The arms cannot be rotated after swiping a card, or they can be rotated without swiping a
card.
Check for any loose nuts or screws.
Apply lubricant to the moving parts of the electromagnets.
Move the arm electromagnet to the appropriate position by adjusting the screws on it.