Dahua Digital VTH, User Manual

Page 1: ...Digital VTH User s Manual V1 0 0...

Page 2: ...isk which if not avoided could result in property damage data loss lower performance or unpredictable result Provides methods to help you solve a problem or save you time Provides additional informati...

Page 3: ...or written notice The product updates might cause some differences between the actual product and the Manual Please contact the customer service for the latest program and supplementary documentation...

Page 4: ...to prevent it from falling Prevent liquid from flowing into the device Install the device at well ventilated places and do not block its ventilation opening Use the device only within rated input and...

Page 5: ...ration 27 Main Interface 27 Call 28 4 2 1 Recent Call 28 4 2 2 Contact 29 4 2 3 Call User 30 4 2 4 Call from User 32 4 2 5 Call from VTO 33 Info 35 4 3 1 Security Alarm 35 4 3 2 Guest Message 36 4 3 3...

Page 6: ...60 Unlock Function 61 Arm and Disarm Function 61 4 9 1 Arm 61 4 9 2 Disarm 62 5 DSS Mobile for VDP 63 Downloading the App 63 Registration and Login 63 Call Functions 67 5 3 1 Configuring Call Forward...

Page 7: ...eo or voice call to other VTOs and VTHs Monitoring Monitor fence station VTO and IPC devices only supported by certain models SOS Make emergency call to the Call Center Auto Snapshot Take snapshots wh...

Page 8: ...Play back videos and pictures in the SD card Alarm Alarms will trigger linkage and be sent to the Call Center Record View call and alarm records Message View messages including videos pictures and ann...

Page 9: ...3 2 Network Diagram 2 wire System Network diagram of 2 wire system Digital System There are two types of digital system network The VTH powered through PoE from the floor switch...

Page 10: ...4 Network diagram of digital system 1 The VTH is independently powered through a power supply...

Page 11: ...5 Network diagram of digital system 2...

Page 12: ...with a VTO that is the SIP server This section takes a unit VTO as an example See corresponding user s manuals for other VTO types Log in to the web interface of every VTO and VTH and configure all re...

Page 13: ...least 8 characters and include a combination of at least two types among number letter and symbol Set an email address Select Email and enter your email address for resetting password Click Next Initi...

Page 14: ...rameters Change the IP address of the VTO to the one that you planned Select Network Setting Basic TCP IP Enter the parameters and then click OK The VTO automatically restarts Make sure that the PC is...

Page 15: ...ges all VTO devices Select Network Setting SIP Server SIP server 1 Select a server type When this VTO or another VTO works as the SIP server select Server Type to VTO It applies to a scenario where th...

Page 16: ...tomatically restarts and it jumps to the login interface If the current VTO is not the SIP server do not enable SIP Server otherwise the connection will fail Another VTO works as the SIP server Disabl...

Page 17: ...r parameters when the platform works as the SIP server Parameter Description IP Address IP address of the platform Port 5080 by default Username Keep it default Password SIP Domain Keep it default or...

Page 18: ...lt IP Address IP address of VTO Username Web interface login username and password of this VTO Password Click OK Do Step 3 Step 5 to add other VTOs 3 1 1 7 Adding VTH Add VTHs only when the current VT...

Page 19: ...t be consistent with room number configured at the VTH When there are main VTH and extensions to use group call function the main VTH number must end with 0 and the extension VTH number must end with...

Page 20: ...14 Select a region and language Select Apartment or Villa and then tap OK This section takes Villa as an example Select apartment or villa Select First time Config and tap OK...

Page 21: ...15 First time configuration DHCP is selected by default or select Static IP and configure the parameters as needed DHCP...

Page 22: ...tap Next The password is used to enter project setting If you select Apartment in Step 2 initialization is completed with this step Set a password an email address for the VTH Set a password and an em...

Page 23: ...Email address for the VTO Click Initialize to initialize a single device or Batch Initialization to initialize all available devices and then click Next Initialize devices Click One key Config to go t...

Page 24: ...rameters IP addresses of all VTHs and VTOs must be in the same network segment Otherwise the VTH will fail to obtain VTO information On the main interface tap Setting for more than 6 seconds Enter the...

Page 25: ...t WLAN function The actual product shall prevail Use a router with secured encryption protocols 1 Turn on the WLAN function WLAN 2 Connect to a network The system has 2 access ways as follows Tap Wire...

Page 26: ...nction use a router with DHCP function Enable the DHCP function 3 1 2 3 VTH Config On the main interface tap Setting for more than 6 seconds Enter password and tap OK Tap VTH Config VTH configuration...

Page 27: ...e and Main VTH PWD are the username and password of main VTH Default user name is admin and the password is the one set during initialization Turn on the following functions as needed SSH The debuggin...

Page 28: ...Username Keep it default or turn on Custom Name and then you can edit the username Registration PWD Keep it default Domain Name When a VTO works as the SIP server it must be VDP otherwise it can be n...

Page 29: ...d password of the VTO Add sub VTO or fence station 1 Enter the sub VTO or fence Station name IP address username and password 2 Turn on Enable Status Tap to turn page and add more sub VTO or fence sta...

Page 30: ...s Click Add Add a VTO Click Change IP to change the information of the VTO including IP netmask and gateway Username and password cannot be changed here They are the same as the ones used to log in to...

Page 31: ...nformation of the VTO device Commissioning 3 2 1 VTO Calling VTH Dial the VTH room number such as 101 on the VTO and the following image appears which means all parameters are correctly configured Cal...

Page 32: ...ation or IPC This section takes monitoring VTO as an example On the main interface of the VTH tap Monitor Door and then tap a VTO to enter monitoring image Door Monitoring image SD card is needed for...

Page 33: ...t Snap and Guest Video You can view delete and clear the messages When the VTH has an SD card the Video Pic tab will be displayed View delete and clear the videos and pictures 3 Call Call other VTOs a...

Page 34: ...rd or support SD card DND function has been enabled It is not enabled by default 8 Time and date 9 Do not disturb Enable to not receive any call or message 10 Arm disarm Display unread alarm informati...

Page 35: ...d then tap Delete to delete a record If storage is full the oldest records will be overwritten Back up the records as needed Clear Clear all record in the current tab All or Missed Call 4 2 2 Contact...

Page 36: ...lect multiple contacts at the same time 4 2 3 Call User Make sure that resident to resident call function has been enabled See 4 6 6 4 Other Settings for details Call function is used by VTH to call V...

Page 37: ...the same building dial room number directly Call a user in other buildings or units add the building number For example dial 1 1 101 to call Building 1 Unit 1 Room 101 If main VTH 101 0 calls extensi...

Page 38: ...2 3 2 From Contact Add contacts first See 4 2 2 Contact Select Call Contact Select the one you want to call Tap to start 4 2 4 Call from User When receiving calls from other VTHs the following interf...

Page 39: ...33 Call interface 1 Answer Hang up Call interface 2 4 2 5 Call from VTO Dial VTH room no such as 9901 at VTO to call VTH At VTH interface tap Answer...

Page 40: ...n of this channel is not available Select an IPC in Favorite to monitor Take snapshot This key will be gray if SD card is not inserted Take recording Complete recording when the call is completed or b...

Page 41: ...tions Only certain models support SD card If the storage in the Device or SD card is full the oldest records will be overwritten Back up the records as needed 4 3 1 Security Alarm When an alarm is tri...

Page 42: ...rity alarm 4 3 2 Guest Message Select Info Guest Message and then you can view and manage all messages Guest message 4 3 3 Publish Info Select Info Publish Info and then you can view and manage all me...

Page 43: ...37 Publish info 4 3 4 Video Pictures Select Info Video Pictures and then you can view and manage the pictures and videos Records Monitor You can monitor VTO fence station or IPC on the VTH...

Page 44: ...operly When monitoring press the call button on the device front panel of the to talk to the VTO Tap Monitor VTO Door Table 4 2 Function description Icon Description Add the VTO or fence station to Fa...

Page 45: ...his channel is not available Take snapshot An SD card is needed to use this function Tap to start recording and it will stop when the call is completed or by tapping If the SD card is full the oldest...

Page 46: ...in VTO and Express DSS will be synchronized to the VTH The synchronized IPCs cannot be deleted Before adding an IPC make sure that it is powered on and connected to the same network as the VTH Select...

Page 47: ...Applicable to local storage Extra stream Relatively smooth image that needs small amount of bandwidth Applicable to network with insufficient bandwidth Protocol It includes local protocol and Onvif p...

Page 48: ...ed IPC 4 4 2 4 Monitor IPC Monitor the IPC Select Monitor IPC Select IPC to be monitored and tap Monitoring video Please monitor the VTO by reference to Table 4 3 4 4 3 Favorite Display VTO fence stat...

Page 49: ...emergency press the SOS button on the device front panel or tap SOS on the main interface to call management center Setting 4 6 1 Ring Settings Set VTO ring VTH ring alarm ring and other rings There i...

Page 50: ...support to set maximum 20 VTOs Tap Setting Tap Ring VTO Ring Setup Tap or to page up and down VTO ring setup Tap text box to select rings and tap and to set the volume 4 6 1 2 VTH Ring Set the ring fo...

Page 51: ...p and to set the volume 4 6 1 3 Alarm Ring Set the ring when the VTH gives an alarm Tap Setting Enter login password and tap OK Default login password is 123456 Please refer to 4 6 6 3 Password Settin...

Page 52: ...nnot be set Tap Setting Enter login password and tap OK Default login password is 123456 Please refer to 4 6 6 3 Password Setting for details Select Ring Other Other settings Tap and to set the time o...

Page 53: ...firm Click Delete to delete the card information 4 6 3 Alarm Setting Set wire zone wireless zone and alarm output Zones can be set under disarm mode 4 6 3 1 Wire Zone Set zone type NO NC alarm status...

Page 54: ...alarm status Delay Alarm After armed if an alarm is triggered the device enters alarm status after a specified time during which you can disarm and cancel the alarm Bypass Alarm will not be triggered...

Page 55: ...atus at the end of Exit Delay If multiple areas set the exit delay interface prompt will conform to maximum delay time Tap OK to complete setting 4 6 3 2 Wireless Zone Only devices with wireless funct...

Page 56: ...output alarm info Tap Setting Enter login password and tap OK Default login password is 123456 Please refer to 4 6 6 3 Password Setting for details Select Alarm Output Output Tap to enable alarm outp...

Page 57: ...y whereas one area can be added into different modes 4 6 5 Forward Setting Forward incoming calls Parameters at this interface are set on main VTH only and extension VTH synchronizes with main VTH Tap...

Page 58: ...ing call will be deemed as busy forwarding No Answer If no one answers after VTH ring time the incoming call will be forwarded to preset number Set VTH ring time at Setting Ring Other interface To for...

Page 59: ...etting Enter login password and tap OK Default login password is 123456 Please refer to 4 6 6 3 Password Setting for details Select General Time Set time and time zone Set time parameter Turn on NTP t...

Page 60: ...y s and you will not receive any call or message during this period 4 6 6 2 Display Setting Set VTH screen brightness screensaver time and clean Tap Setting Input login password and tap OK Default log...

Page 61: ...and unlock password are 123456 by default whereas anti hijacking password is the reversed login password Parameters at this interface are set on main VTH only and extension VTH synchronizes with main...

Page 62: ...d is 123456 Please refer to 4 6 6 3 Password Setting for details Select General Other Other Set parameters Table 4 6 Parameter description Parameter Description Operation Monitor Time Maximum time to...

Page 63: ...nt to resident Call Time Maximum talk time between VTH and VTH VTO Talk Time Maximum talk time when VTO calls VTH Resident to resident Call Enable After resident to resident call is enabled VTH can ca...

Page 64: ...Clear all data in the SD card Be careful with this operation Eject SD card Eject the SD card first to safely remove it Project Settings 4 7 1 Forget Password If you forget initialization password whe...

Page 65: ...tting the password 4 7 1 2 Reset the Password in VDPconfig Use VDPconfig tool to export XML file ExportFile xml send it by email to support_gpwd htmicrochip com and obtain XML file result xml Then imp...

Page 66: ...n and tap OK Tap Default Tap OK The device restarts and proceeds to initialization 4 7 6 Reset MSG Modify the bonded Email Tap Setting for over 6 seconds Enter the password set during initialization a...

Page 67: ...se ensure that the area has been added into arm mode Otherwise there will be no alarm triggering after arm Please ensure that it is in disarmed status Otherwise arm will fail Tap at the main interface...

Page 68: ...the lower right corner of the main interface Enter arm and disarm password tap OK Default password of arm and disarm is 123456 Please refer to 4 6 6 3 Password Setting for details If you are forced to...

Page 69: ...sure your VTO VTH and DSS server are properly connected On the VTH main interface tap Setting Main interface Input the password you configured and then select General QR Code The Register code and Do...

Page 70: ...64 Registration interface Tap and then scan the Register code on the VTH See Step 2 in 5 1 Downloading the App...

Page 71: ...65 Enter IP address and port number of your server Tap Confirm then Input the user name and password you need and then tap Registration You can register 5 users on a VTH at most...

Page 72: ...66 Log in Tap Login Input the user name and password you registered and then tap Login...

Page 73: ...l Forward Confirm your SIP ID and then configure call forward on the VTH If any device is calling the VTH you will receive the call on the phone Log in the app and then tap Setting The Settings interf...

Page 74: ...68 Settings On the VTH main interface tap Setting...

Page 75: ...will be forwarded In the input box behind the forward type you need input the SIP code If you want to forward the calls to a specific user input the SIP code of that user For example if you input 3 1...

Page 76: ...rations After call forward is properly configured you can receive and answer phone calls from the VTO or the management center When the VTO is making video call you can answer the call and unlock the...

Page 77: ...71 Receive call from management center Monitor You can add the connected VTO manually to do monitor voice communication and unlock Log in the app and then tap Monitor...

Page 78: ...72 Monitor interface You can tap Call Manager to call the management center Tap the sign and then select the VTO you need from the Channel List The live video is displayed...

Page 79: ...73 Live video Tap Open Door to unlock the door Tap Speaking to do voice communication with the VTO...

Page 80: ...uring Call Forward you can view the call records from the VTO or the management center Log in the app and then Tap Call Records Call records You can view the missed calls and all the records Tap Edit...

Page 81: ...75 Message Log in the app and then tap Message You can view the access messages and alarm messages Access and alarm messages You need to enable event subscription first See 5 7 Setting...

Page 82: ...hen it changes to Enable Event Subscription and then you can view the access messages and alarm messages See 5 6 Message Enable Sound and then the phone rings when receiving a call Tap About and then...

Page 83: ...unction to obtain timely information of firmware updates released by the manufacturer We suggest that you download and use the latest version of client software Nice to have recommendations to improve...

Page 84: ...ve we recommend that you use encrypted transmission function to reduce the risk of audio and video data being stolen during transmission Reminder encrypted transmission will cause some loss in transmi...

Page 85: ...79 Enable IP MAC address filtering function to limit the range of hosts allowed to access the device...