21
6
FAQ
Bug
I can not boot up
the device.
Please click RESET button for at least five seconds to restore
factory default setup.
Micro
SD
card
write times
Do not set the Micro SD card as the storage media to storage the
schedule record file. It may damage the Micro SD card duration.
I can not use the
disk as the storage
media.
When disk information is shown as hibernation or capacity is 0,
please format it first (Via Web).
I can not upgrade
the
device
via
network.
When network upgrade operation failed, you can use port 3800 to
continue upgrade.
Recommended
Micro SD card
brand
Support Micro SD card, we recommend 4GB or higher industry-level
high speed card.
Audio function
Please use active device for the audio monitor input, otherwise there
is no audio in the client-end.
To guarantee
setup update
After you modified the important setup, please reboot the device via
the software to make sure the setup has been updated to the
storage medium.
Power adapter
The general power adapter included in the accessories bag can
work ranging from 0
℃
to 40
℃
. The device may result in unstable
power supply when the temperature exceeds the working
temperature.
Please replace an industry-level power adapter if you are using in
the harsh environments.
Rear bracket is not
stable
The rear bracket requires to be tightened with a S3 inner hex
wrench, and user shall manually check if it is fastened or not.
SD card reading
error
Re-plug in SD card, if it still does not work, the SD card may be
damaged.