English 15
Troubleshooting
The following table provides brief descriptions of how to handle trouble or
uncertainties when you install the product or make connection settings.
Refer to the FAQ on the homepage for more details.
When this happens
Explanation and where to check
None of the LEDs light
→ Try to operate the unit with the
infrared remote controller.
→ Turn off the air conditioner
and restart it.
→ Make sure the LEDs are not
disabled in the application.
→ Check the installation
The WLAN adapter
is not visible on the
unit overview screen
("Home" screen) after
the WLAN adapter has
been configured.
→ Check that the power is on.
→ Check that the RUN LED is lit.
→ If the AP LED is lit, press the MODE
button for two seconds to switch to
RUN mode.
→ If the RUN LED is blinking, retry to
connect the WLAN adapter to the
wireless network.
Make sure the WLAN adapter is
close enough to the router (wireless
LAN access point).
→ If the RUN LED is lit, make sure
that the smartphone or tablet is
connected to the same wireless LAN
network as the WLAN adapter.