SERVICING
54
EMERGENCY MODE FOR EEV APPLICABLE INDOOR
UNIT
WARNING
HIGH VOLTAGE
DISCONNECT ALL POWER BEFORE SERVICING OR
INSTALLING THIS UNIT. MULTIPLE POWER SOURC-
ES MAY BE PRESENT. FAILURE TO DO SO MAY
CAUSE PROPERTY DAMAGE, PERSONAL INJURY
OR DEATH.
Emergency mode is to only be used in a situation where
communication between equipment (broken wires) or a
failed thermostat cannot be immediately corrected or re-
placed. This mode will allow for cooling or heating to be ac-
tivated without the need of communication wires or a ther-
mostat. Once corrections have been made to wiring or the
thermostat, emergency mode must be turned off and the
system returned to normal operation (this applies to both the
indoor and outdoor units). Note: Emergency mode does not
control to a specific room temperature set point. Exact room
temperature achieved is related to the building load at the
time emergency mode is activated. This is only a temporary
solution.
At first inspection, if the outdoor unit is displaying one of the
following error codes: E51 (outdoor communication error),
Eb0 (no indoor airflow), Eb9 (low indoor airflow), Ed2 (Indoor
unit is too small and cannot provide airflow of outdoor unit)
or the indoor unit is displaying error code E77 (no thermostat
communications) it is acceptable to use emergency mode if
the equipment cannot be immediately fixed. Cycling power
to the equipment may temporarily clear error codes but do-
ing so may not fix the underlying problem. Note: If after initial
power up communication issues occur due to faulty wires or
a thermostat these error codes may not be displayed.
In emergency mode, the unit will function according to the
mode selected on the appropriate dip switches. Operation in
emergency mode must be limited to a minimum and should
be viewed as a temporary solution before the issue with the
unit is resolved and system operates in normal mode.
NOTE
: In the emergency operation, the operating status will
not be shown in the thermostat status menu or on the out-
door 7-segment displays. The 7-segment displays on indoor
control board will display “EE”.
1. HEATING EMERGENCY MODE
Emergency Heating mode is to be used when communica-
tion between the indoor unit and thermostat are not function-
ing properly. This mode will run the electric heat strips inde-
pendently of any thermostat in one of two modes: High Heat
Level or Low Heat Level. Dip Switch Bank DS-6 (specifically
dip switches S-21 and S-22) on the indoor control is used to
engage emergency heating mode. Default setting for these
two dip switches are in the OFF position (S21 set to ON and
S22 set to ON will enable Low Heat Level Emergency Mode.
S21 set to OFF and S22 set to ON will enable High Heat
Level Emergency Mode).
Note
: once equipment has been fixed, these dip switches
must be placed back in the OFF position. During operation,
the indoor fan and electric heater kit will be turned on and
off at following intervals based on the Heat Level selected. 2
stage electric heater kits will be energized in stage 2.
Hea
�
ng On Hea
�
ng O
ff
8 minutes
8 minutes
7 minutes
15 minutes
High Heat Level
Low Heat Level
Emergency Heat Mode Airflow: DIP switches S-9, S-10, S-
11 and S-12 must be set to the correct size electric heat
kit that has been installed. These are located on dip switch
bank DS-3 of the indoor control. See the Switch Bank DS-3
Indoor Control Board Settings table to properly select heater
kit size.
To activate heating emergency mode, appropriately, select
switches S-21 and S-22 from dip switch bank DS- 6 on the
indoor control board depending on the heat level required
in accordance with the Switch Bank DS-6 Indoor Control
Board Settings table.
NOTE
: During the heating emergency mode, outdoor unit
must stop operation. Once the communication is estab-
lished, heating emergency mode must be terminated so that
the system resumes operation in normal mode. To eliminate
the heating emergency mode, dip switches S-21 and S-22
from dip switch bank DS-6 on the indoor control board must
be set back to default factory settings (normal operating
mode).