54
English
Troubleshooting
Other
Phenomenon
Check points
The unit is operating even though I
didn’t press any buttons
The unit stopped operating even
though I didn’t press any buttons
•
Is someone else operating the unit with a smartphone?
•
Did you set the schedule timer using “ONECTA”?
¼
If
is pressed on the unit, the communication lamp will turn off,
and operation via smartphone and the schedule timer will be disabled.
The fan stops during operation
• During ECONO MODE or AUTO operation, when Monitoring mode is
entered, the fan turns on and off repeatedly.
►
Page 25
•
Are you operating with the pre-filter, dust collection filter, humidifying
filter unit, humidifying tray, and water tank removed?
If you forget to attach a component, the fan may stop to protect the
electrical components.
¼
If you forgot to attach a component, remove the power supply plug,
attach the component correctly, and then restart operation.
•
Is the airflow rate limit when the water supply lamp is lit set to “Fan
stop”?
¼
If the airflow rate limit when the water supply lamp is lit is set to “Fan
stop”, the fan will stop when the water supply lamp is lit.
►
Page 33, 34
The sound of streamer discharge can
no longer be heard
• The operation of the streamer may stop depending on the degree of air
impurity and the airflow rate.
►
Page 28
•
Is streamer output set to “Low”?
►
Page 27, 28
After performing Humidifying
Operation in Humidifying and Air
Purifying Operation or in a MODE,
operation is stopped, but humidifying
filter drying operation is not
performed
•
Even if Humidifying Operation is “ON”, if the humidity in the room exceeds
the set humidity and Humidifying Operation is not performed for 1 hour or
more, humidifying filter drying operation will not be performed.
•
Is humidifying filter drying operation set to “OFF”?
►
Page 33, 34
There is water spilled on the floor
•
Have you tilted the unit?
¼
If you tilt the unit, water may spill out.
Before moving the unit, turn off the power and discard any water in the
water tank and humidifying tray.
•
Is there a large buildup of water scales on the humidifying filters?
¼
Water leakage may result from water scale buildup. Clean it.
►
Page 39-41
•
Is the float stuck?
¼
If the float is stuck, water leakage may result. Clean it.
►
Page 39
•
Is dust caught in the valve of the water tank?
¼
If dust is caught in the valve, the valve will not close, and water leakage
may result. Clean it.
►
Page 37, 38
• Are water scales adhered to the area around the valve of the water
tank?
¼
If water scales are adhered to the area around the valve, the valve will
not close, and water leakage may result. Clean it.
►
Page 37, 38
The TV screen shows interference
The radio emits noise
•
Is the TV or radio positioned within 2m of the unit, or is an indoor
antenna positioned near the unit?
•
Are the power supply cord or antenna cable of the TV or radio routed
near the unit?
¼
Keep the unit as far as possible from the TV, radio or antenna.
Just inserting the power supply plug
causes operation to start
•
Did you disconnect the power supply plug during a power failure or
when a sudden voltage fluctuation occurred? Or did you stop the unit
by disconnecting the power supply plug during the last operation?
¼
The auto-restart function automatically resumes operation.
The metal filter has detached from
the water tank lid
•
Did you push the metal filter hard from the reverse side?
¼
The metal filter may become detached when cleaning, etc.
If the unit is used without the filter attached, contamination with dust
etc., could result in water leakage. Therefore, please attach the filter in
accordance with “If metal filter detaches from water tank lid”.
►
Page 38
In the event of malfunction during operation
If the indicator lamps on the unit indicator panel light up abnormally during operation due to a lightning strike etc., and operation becomes
impossible, remove the power supply plug, wait at least 5 seconds then reinsert the power supply plug and start operation again.
01_EN_3P693798-1B.indd 54
2023/06/26 13:34:20
