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Troubleshooting
Service manual
167
REYQ8~20+REMQ5U7Y1B
VRV IV+ Heat Recovery
ESIE18-15B – 2020.05
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed order.
1
Maximum 3 outdoor units are allowed in the installation. Change the
installation if needed.
2
Check the Q1‑Q2 communication between the outdoor units. See
356].
Possible cause:
Faulty or interruption in communication between outdoor
units.
3
Perform a check of the main PCB. See
290].
Possible cause:
Faulty main PCB.
INFORMATION
If all procedures listed above have been performed and the problem is still present,
contact the helpdesk.
2.3.165 U7-11 – Excess indoor units detected on test run
Trigger
Effect
Reset
Test run detects more
than allowed amount of
indoor units or indoor unit
total index.
Forced stop.
Auto reset.
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed order.
1
Check total index and total count for indoor units. See Data book on Business
Portal for more information.
Possible cause:
Indoor Unit capacity connected is too high.
2
Perform a check of the main PCB. See
290].
Possible cause:
Faulty main PCB.
3
Check the F1‑F2 transmission line between the indoor units and outdoor unit.
See
Possible cause:
Faulty or interruption in transmission line between indoor
units and outdoor unit.
INFORMATION
If all procedures listed above have been performed and the problem is still present,
contact the helpdesk.
Summary of Contents for VRV IV+
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