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Daktronics Exchange and Repair & Return Programs

11

5  Daktronics Exchange and Repair & Return 

Programs

Exchange Program

The Daktronics Exchange Program is a service for quickly replacing key components 

in need of repair. If a component fails, Daktronics sends a replacement part to the 

customer who, in turn, returns the failed component to Daktronics. This decreases 

equipment downtime. Customers who follow the program guidelines explained below 

will receive this service.
Before contacting Daktronics, identify these important numbers: 

Display Serial Number: ________________________________________________________________
Display Model Number: _______________________________________________________________
Job/Contract Number: _______________________________________________________________
Date Manufactured/Installed: _________________________________________________________
Daktronics Customer ID Number: ______________________________________________________

To participate in the Exchange Program, follow these steps:

1�  Call Daktronics Customer Service�

Market Description

Customer Service Number

Schools (including community/junior colleges), religious 

organizations, municipal clubs, and community centers

877-605-1115

Fax: 605-697-4444

Universities and professional sporting events, live events for 

auditoriums, and arenas

866-343-6018

Fax: 605-697-4444

2�  When the new exchange part is received, mail the old part to Daktronics� 

If the replacement part fixes the problem, send in the problem part being replaced.

a� 

Package the old part in the same shipping materials in which the replacement 

part arrived.

b� 

Fill out and attach the enclosed UPS shipping document.

c� 

Ship the part to Daktronics.

3�  The defective or unused parts must be returned to Daktronics within 5 weeks of initial 

order shipment�

 

If any part is not returned within five (5) weeks, a non-refundable invoice will be 

presented to the customer for the costs of replenishing the exchange parts inventory 

with a new part. Daktronics reserves the right to refuse parts that have been 

damaged due to acts of nature or causes other than normal wear and tear.

Summary of Contents for BB-2140

Page 1: ...ronics Drive Brookings SD 57006 5128 www daktronics com support 800 325 8766 TRANSPARENT SHOT CLOCKS DISPLAY MANUAL P1322 ED 15168 Rev 08 12 June 2018 Models BB 2140 BB 2150 NBA only BB 2141 BB 2151 N...

Page 2: ...o part of this book covered by the copyrights hereon may be reproduced or copied in any form or by any means graphic electronic or mechanical including photocopying taping or information storage and r...

Page 3: ...tion 4 Installation Overview 4 Power 4 Grounding 4 Power On Self Test POST 4 Radio Settings 4 Signal Connection 5 Radio Control 5 Light Strips 5 4 Troubleshooting 6 Troubleshooting Table 6 Component A...

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Page 5: ...t drop the control equipment or allow it to get wet Specifications Label Power specifications as well as serial and model number information can be found on an ID label on the display similar to the o...

Page 6: ...sole Operation Manual ED 11976 This manual is provided on a CD with the control console and it is also available online at www daktronics com manuals Specifications The chart below details all of the...

Page 7: ...ement BB 2141 and BB 2151 shot clocks are mounted on the rear of the backstop perpendicular to the backboard with included hardware Refer to DWG 184787 and DWG 1060357 for the approximate location to...

Page 8: ...ted to displays control equipment and connected peripheral equipment must be electrically grounded Only qualified individuals may perform electrical work including verification of ground resistance Da...

Page 9: ...shown in DWG 184789 and DWG 1060264 6 Connect a signal cable from the J box to the J1 J2 or J3 jack on the back of the All Sport 5000 console Also connect the Shot Clock Start Stop Switch Daktronics p...

Page 10: ...ace console if necessary Display digits do not light but console works No wired signal from control console Check that the control enclosure is receiving 120 or 240 VAC power Check that the red DS3 LE...

Page 11: ...Verify the connector on the back of the digit circuit board is secure Bad digit or driver Exchange the digit or driver with a working one of the same part to verify the problem Replace if necessary Se...

Page 12: ...Figure 4 to view the component locations within the control enclosure HAZARDOUS VOLTAGE BEFORE SERVICING DISCONNECT POWER Driver Status Indicators Shot Clock Driver Horn Interface Card Transformers F...

Page 13: ...nce Drawings Schematic Control Enclosure 120 240V AC DWG 216653 Since the same LED drivers can be used for many display models each driver must be set to receive the correct signal input or address fo...

Page 14: ...er Transparent Shot Clock 0P 1322 0006 7 Two Digit plus Tenths Dual Sided Red BB 2151 0P 1322 0007 13 7 Segment plus Tenths Dual Sided Red BB 2150 0P 1322 0008 Transformer 16 VAC T 1066 Transformer 10...

Page 15: ...______ To participate in the Exchange Program follow these steps 1 Call Daktronics Customer Service Market Description Customer Service Number Schools including community junior colleges religious org...

Page 16: ...mage during shipment Electronic components such as printed circuit boards should be placed in an antistatic bag before boxing Daktronics does not recommend using packing peanuts when shipping 4 Enclos...

Page 17: ...sure 120 240V AC DWG 216653 Mechanical Spec BB 2140 DWG 223192 Mechanical Spec BB 2141 DWG 223193 Mechanical Spec Shot Clock Control Enclosure DWG 225832 Mechanical Spec Remote Horn DWG 235683 Electri...

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Page 22: ...DATE REV BY DATE REV BY DATE REV BY DATE REV BY DATE REV BY DATE REV BY 06 19 AUG 15 ZSW PER EC 16838 INCREASED BASE WIDTH FROM 6 TO 8 INCREASED MTG HOLE SPACING FROM 4 875 TO 6 5...

Page 23: ...ESS WRITTEN CONSENT OF DAKTRONICS INC COPYRIGHT 2015 DAKTRONICS INC DAKTRONICS INC AV DRAWN DATE SHEET JOB NO REV TRANSPARENT SHOT CLOCKS MECHANICAL SPEC BB 2141 CBRECZI 02 MAR 05 P1322 E 10 A 1 15 CB...

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Page 26: ...AT EXPOSED TERMINALS HAZARDOUS VOLTAGE BEFORE SERVICING DISCONNECT POWER...

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Page 29: ...DATE REV BY 01 19 AUG 15 ZSW PER EC 16838 INCREASED BASE WIDTH FROM 6 TO 8 INCREASED MTG HOLE SPACING FROM 4 875 TO 6 5...

Page 30: ...DATE REV BY 01 19 AUG 15 ZSW PER EC 16838 INCREASED BASE WIDTH FROM 6 TO 8 INCREASED MTG HOLE SPACING FROM 4 875 TO 6 5...

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Page 35: ...Daktronics Warranty Limitation of Liability 31 B Daktronics Warranty Limitation of Liability This section includes the Daktronics Warranty Limitation of Liability statement SL 02374...

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Page 37: ...placement parts or Equipment will be new or serviceably used comparable in function and performance to the original part or Equipment and warranted for the remainder of the Warranty Period Purchasing...

Page 38: ...ectors employees or agents be liable for any claims asserting or based on a loss of use of the facility or equipment lost business revenues or profits loss of goodwill failure or increased cost of ope...

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