72
Chapter
Ⅵ
Frequency Asked Questions
1. Can not control DVR with IR controller, but it’s normal while using the front panel.
1)
Check whether the battery is exhausted. Replace a new battery.
2)
Check whether the address of controller is the same as the ID of DVR. If not, please change the address
of controller at 000 or input the same ID of DVR.
2. Has changed the time or the channel name position in “Display” but why it does not come into effective.
1)
Time and position settings in “Display” are for recording and remote monitoring. Cannot modify the time
position of local monitoring.
2)
System separates them automatically when they are overlapped.
3. Why cannot control the PTZ?
1)
Please check whether the PTZ setup in “PTZ” is setting correctly, including protocol, baud rate and
address.
2)
Please check whether the RS485 cable connection is correct.
4. Why the recording is not work?
1)
Please check HDD connection. If the HDD is not detected by DVR, the recording will sure not working.
2)
Please check whether there is available space of HDD left. If not, Please replace the HDD or set “Yes” in
“Rec. &Alarm”
→
“HDD”
→
“Auto Overwrite”.
5. Cannot choose options in menu.
Please confirm that you possess the rights. Please login as Admin to check the rights.
6. Please DO NOT modify the system time or format HDD while recording.
7
.
Active device is requested while using intercom function or output audio for type
Ⅰ
4 channel model and type
Ⅲ
model (page.6). Other type model can not use active device while using intercom function.
8. Connect DVR through DVR_WEB in VISTA: If cannot login, please setting as following: “Control Panel”
→
“User Account”
→
“Turn User Account Control On or Off”, and uncheck "Use User Account Control
(UAC)...". You'll have to reboot, but the UAC will be off without a Security warning.
9. After Input the host address and connected, web control auto download, if update the new web version, the
original version auto deleted.
10. When ‘Click here to activate control’ floating note box show on screen, please click the box to activate the
