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REV 1.0.0 | 2022-02-23

Service EN

DMS 2400 (MK3)

Summary of Contents for DMS 2400

Page 1: ...REV 1 0 0 2022 02 23 Service EN DMS 2400 MK3...

Page 2: ...Figures in this document may differ from the actual product Specifications subject to change without notice Errors and misprints excepted All trademarks identified by are registered trademarks of Dal...

Page 3: ...l Conventions 6 4 Safety Instructions 7 5 General Notes 10 Transportation and Packaging 10 Warranty 10 Appropriate Use 10 Approvals Certifications 11 Mainboard Battery 11 6 Commissioning and Local Log...

Page 4: ...n the scope of delivery in a printed form and or on a digital medium Read all documents included in the scope of delivery carefully and tho roughly before using the device Always follow the contained...

Page 5: ...t is trained system integrators Configuration The document Configuration contains detailed descriptions on the configuration of the device The target audience of the document is trained system integra...

Page 6: ...result in death or serious injury CAUTION CAUTION indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE NOTICE is used to address practices not related...

Page 7: ...pliances must be followed Regulations The use of video and audio surveillance systems is in general strictly regu lated Inform yourself about the currently valid laws and regulations regar ding data w...

Page 8: ...it up to 8 hours until the device has reached room temperature before commissioning Earthing Equipotential Bonding For the safety of persons protection against dangerous contact voltages and devices p...

Page 9: ...get into the device immediately disconnect it from the power supply pull out the power plug Contact the sales partner responsible for your area Burnt Smell If you notice burnt smell or a formation of...

Page 10: ...iginal packaging If the original packaging is no longer available ensure that the used packaging sufficiently protects the device against damage moisture heat and cold Warranty The terms and condition...

Page 11: ...be obtained from a battery on the main board of the appliance If the battery is emptied after a certain time 3 6 years it may cause interference during the boot process The appliance will not start af...

Page 12: ...tial state a login without password is possible The rights of the Administrator group are valid The definition of passwords and network parameters is necessary for remote access with Dallmeier Client...

Page 13: ...VICE DMS 2400 MK 3 REV 1 0 0 2022 Dallmeier Click the Login button Click Later to login without changing a password The configuration interface is displayed Refer to the corresponding Configuration do...

Page 14: ...remote login is possible using the serial number as password The rights of the Administrator group are valid Observe the Operation documentation for Dallmeier Device Manager Select the device from th...

Page 15: ...0 MK 3 REV 1 0 0 2022 Dallmeier If the Slow Network check box is activated the configuration interface is compressed for narrowband connections before transmission Refer to the corresponding Configura...

Page 16: ...ions can also be usually licensed and enabled later For this purpose may be possibly required the purchase of a hardware extensi on in conjunction with a license code Open the License Code dialog via...

Page 17: ...DMS 2400 MK 3 REV 1 0 0 2022 Dallmeier Make sure that the feature or function is selected as active Check the functionality of the feature or function More settings might be required under certain cir...

Page 18: ...perating time of 480 hours Complete Licensing Critical to the authorization to perform an update is a complete licensing of the appliance An appliance is to be updated in the third year of operation w...

Page 19: ...ia Setup System Info Service Check the term of the maintenance license Confirm with OK Implementation The update can be performed over the network with the software PService or directly to the applian...

Page 20: ...ownload the available updates with Load Select the relevant Update File Confirm with OK The implementation of the update starts automatically It must be made no further adjustments The update is compl...

Page 21: ...to the default system parameters NOTICE Data loss If the device is reset to the default system parameters all recordings and recording settings will be lost Open the System Parameters dialog via Syst...

Page 22: ...Select the appropriate storage directory as Target Click OK The system parameters will be exported Import Parameters Secured or modified system parameters can be imported to restore the con figuration...

Page 23: ...ote the detailed explanations in the dialog Click Search USB stick if required Select the required storage medium as a Source Select the relevant import option Finally click OK in order to start the i...

Page 24: ...oved by Dallmeier Identify All hard disks are easily accessible on the front side of the device First the defective hard disk drive must be identified There are two options available for this purpose...

Page 25: ...Empty HDD holder black Active HDDs green Defective HDDs red Check the status of the hard disk drives Identify the defective hard disk drive Display Status messages of the hard disk drives are also dis...

Page 26: ...corresponding recordings are lost However recording is continued on the remaining hard disk drive The replacement of the hard disk drive is not possible during operation In the case of service it is r...

Page 27: ...described above Shut down the device Disconnect the device from the power supply Replace the defective hard disk drive see below The capacity of a new HDD may not differ from the exchanged HDD Connec...

Page 28: ...re tree The total capacity available for recording is shown at the top right In order to enable or disable a hard disk drive for recording check or uncheck the checkbox in the Rec column The initializ...

Page 29: ...lows NOTICE Data loss In order to prevent data loss and damage to property observe the procedu re described above NOTICE No Hot Plug Hot Swap possible Risk of damage and loss of data Only replace HDDs...

Page 30: ...0 0 2022 Dallmeier Pull the HDD drawer unit carefully out of the housing Remove the cover panel mounted on the HDD drawer unit CAUTION Risk of injury from sharp edges Use care when installing the HDD...

Page 31: ...HDD drawer unit Make sure that the connections of the hard disk drive are positioned on the back of the HDD drawer unit Mount the hard disk drive with the 4 screws Insert the HDD drawer unit into the...

Page 32: ...2 SERVICE DMS 2400 MK 3 REV 1 0 0 2022 Dallmeier Make sure the HDD drawer unit and the housing are flush Lock the HDD drawer unit with the key The new hard disk drive is initialized as described above...

Page 33: ...ained specialists If a cleaning of the appliance is required observe the following guidelines NOTICE Damage to the surface of the device Do not use cleaning materials that contain solvents because the...

Page 34: ...appliance must be replaced after a certain period In addition after changing the filter mat the counter must be reset A system message displays at the time of the change of the filter mat Replacing th...

Page 35: ...2022 Dallmeier Close the fan cover Reset Counter Open the configuration interface of the appliance as described above Open the Service Settings dialog via Setup System Service Settings Click Changed F...

Page 36: ...HEADQUARTERS Dallmeier electronic GmbH Co KG Bahnhofstr 16 93047 Regensburg Germany tel 49 941 8700 0 fax 49 941 8700 180 mail info dallmeier com www dallmeier com...

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