Linea Lite GigE Series Camera
Troubleshooting
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Verifying Network Parameters
Teledyne DALSA provides the Network Configuration tool to verify and configure network devices
and the Linea Lite GigE network parameters. See section Network Configuration Tool of the
Teledyne DALSA Network Imaging manual, if there were any problems with the automatic Linea
Lite GigE software installation.
Before Contacting Technical Support
Carefully review the issues described in this Troubleshooting section. To aid Teledyne DALSA
personnel when support is required, the following should be included with the request for support.
•
From the Start menu, go to
Programs • Dalsa • Sapera LT • Tools
and run the
Log Viewer
program. From its File menu click on
Save Messages
to generate a log text file.
•
Report the version of GigE Vision software and Sapera version used.
Installation Issues and Functional Problems
This section covers issues that are apparent after installation or are indicated by the GigE server
tray icon showing a warning symbol.
Camera Fails to Establish Connection with Host PC
If ‘
N
o device found’ is displaye
d a manual IP address assignment must be made.
Left click Show Hidden Icons.
(Located bottom right task bar)
Right-click the GigE server tray icon
. S
elect ‘Scan Network’ to update
the GigE Vision Device
Status and Camera IP.
Preliminary