X64-AN Quad User's Manual
Troubleshooting Problems
29
Driver Information via the Device Manager Program
The Teledyne DALSA Device Manager program provides a convenient method of collecting
information about the installed X64-AN Quad. System information such as operating system,
computer CPU, system memory, PCI configuration space, plus X64-AN Quad calibration and
firmware information can be displayed or written to a text file (default file name – BoardInfo.txt).
Note that this program also manually uploads firmware to the X64-AN Quad (described elsewhere in
this manual).
Execute the program via the Windows Start Menu shortcut
Start • All Programs • Teledyne DALSA
• X64-AN Quad Device Driver • Device Manager
. If the Device Manager program does not run, it
will exit with a message that the board was not found. Since the X64-AN Quad board must have been
in the system to install the board driver, possible reasons for an error are:
Board is not in the computer
Board driver did not start or was terminated
PCI conflict after some other device was installed
Information Window
The following figure shows the Device Manager information screen (with one X64-AN Quad installed
in the system). Click to highlight one of the board components and the information for that item is
shown on the right hand window, as described below.