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Troubleshooting
Z-Trak2 3D Profiler Sensors
Random invalid trigger events
Do not change the exposure time while grabbing, else an Invalid Trigger event may be generated.
This applies to any exposure mode or trigger source. The only indicates the loss of a video frame.
Stopping acquisitions before changing exposure will avoid this error.
Issues with uninstalling Cognex VisionPro
with Sapera LT
When the Cognex VisionPro package is uninstalled, the Z-Trak2 becomes unavailable within Z-
Expert due to the Cognex uninstaller removing GigE Vision components. This forces a Z-Trak2 user
to reinstall the Network Imaging package (or execute a repair within Sapera LT).
Cognex VisionPro remains a useable third-party product except for their uninstaller fault. Z-Trak2
users just need to account for this issue until resolved by Cognex.