TROUBLESHOOTING
5
From time to time a problem may arise which is minor in nature, and a service call may not be necessary; use
this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized
service depot or Danby’s Toll Free Number for assistance.
Tel:1-800-26-
PROBLEM
POSSIBLE CAUSE
SOLUTION
1)
Freezer does not work.
• No power to unit.
• Power cord is unplugged.
• Wrong voltage being used.
• Check connection of power cord to
power supply.
• Plug in unit.
• Use proper voltage.
2)
Freezer runs
continuously.
• Temperature is too high.
• Door is not closed.
• Hot food inserted into cabinet.
• Door opened too long/often.
• Close proximity to heat source or
direct sunlight.
• Lower temperature control.
• Close the door.
• Cool food to room temperature before
inserting.
• Minimize door openings/duration.
• Do not place unit close to heat source or
in direct sunlight.
3)
Internal temperature
not cold enough.
• No power to unit.
• Power cord is unplugged.
• Temperature is too low.
• Door is not closed.
• Hot food inserted into cabinet.
• Door opened too long/often.
• Air flow obstruction.
• Wrong voltage is being used.
• Close proximity to heat source or
direct sunlight.
• Check connection of power cord to
power supply.
• Plug in unit.
• Raise temperature control.
• Close the door.
• Cool food to room temperature before
insterting.
• Minimize door openings/duration.
• Allow room for air to circulate around the
unit.
• Use proper voltage.
• Do not place unit close to heat source or
direct sunlight.
