TROUBLESHOOTING
GUIDE
30
Occasionally, a problem is minor and a service call may not be necessary - use this troubleshooting guide for a possible
solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number 1-800-
263-2629 for assistance.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Oven temperature
too hot or too cold.
Oven thermostat needs adjustment.
See the
Adjust the oven thermostat - easy to do your-
self
section.
Top burners do not
light or do not burn
evenly.
Plug on range is not completely inserted
in the electrical outlet.
On models with electric ingnition, make sure electrical
plug is plugged into a live, porperly grounded outlet.
Burner holes on the side or around the
top of the burner may be clogged.
Remove the burners and clean them with a safety pin
or paper clip. Make sure you do not enlarge the holes.
Burners may not be
fi
tted correctly onto
mounting brackets.
Remove the burners and reinstall them properly.
Burners have yellow
or yellow-tipped
fl
ames.
The combustion quality of burner
fl
ames
needs to be determined visually.
Use the illustrations below to determine if your burner
fl
ames are normal. If burner
fl
ames look like A, further
adjustment is required. Normal burner
fl
ames should
look like B or C, depending on the type of gas you use.
With LP gas, some yellow tipping on outer cones is
normal.
Burner
fl
ames very
large or yellow.
LP gas is improperly connected.
Check all steps in the
Installation of the range
section.
The thermostat capillary bulb must be
clean and unobstructed.
Make sure the thermostat capillary bulb (located in the
upper portion of the oven) is in the correct position, not
touching oven sides and not coated with anything.
The oven vent is blocked.
The oven vent, on the back of the range, must be un-
obstructed.
Oven control improperly set.
See the
Using the oven for baking or roasting
section.
Incorrect cookware or cookware of
improper size being used.
See the
Care and cleaning of the range
section.
Strong odor
Improper air/gas ratio in the oven.
Adjust oven burner air shutter. See the
Insallation of
the range
section.
This is temporary.
An odor from the insulation around the oven liner is
normal for the
fi
rst few times the oven is used.
Surface burners
light but oven does
not
The oven gas shut-off valve may have
accidentally been moved during clean-
ing or moving.
To check the oven gas shut-off valve on standard twin
burner models, raise cooktop and look for gas shut-off
lever at the extreme left rear corner. (Standing pilot
models do not have a gas shut-off valve on the regula-
tor.)
Oven light does not
work.
Light bulb is loose or defective.
Tighten or replace the bulb.
Switch which operates the light is bro-
ken.
Call for service.
A-Yellow
fl
ames
Further adjust-
ment required
B-Yellow tips
on outer cones
Normal for LP
gas
C-Soft blue
fl
ames
Normal for natu-
ral gas
Lever is shown closed.
PULL TO OPEN.
