TROUBLESHOOTING
5
Occasionally, a minor problem may arise, and a service call may not be necessary- use this troubleshooting
guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free Number
for assistance.
Tel: 1-800-26-
(1-800-263-2629)
.
PROBLEM
POSSIBLE CAUSE
SUGGESTED SOLUTION
1) Freezer does not work
2) Freezer runs
continuously
3) Internal temperature
not cold enough
• No power to unit.
• Power cord is unplugged.
• Wrong voltage is being used.
• Temperature is set too low.
• Door is not closed.
• Hot food inserted into cabinet.
• Door opened too long or too
often.
• Close proximity to heat source or
direct sunlight.
• No power to unit.
• Power cord is unplugged.
• Temperature is set too high.
• Door is not closed.
• Hot food inserted.
• Door opened too long/often.
• Air flow obstruction.
• Wrong voltage is being used.
• Close proximity to heat source or
direct sunlight.
• Check connection of power cord to
power source.
• Plug in unit.
• Use proper voltage.
• Set temperature control to warmer
setting.
• Close door securely.
• Be sure food has cooled to room
temperature before inserting.
• Minimize door openings and
duration.
• Do not place unit close to heat
sources or direct sunlight.
• Check connection of power cord to
power source.
• Plug in unit.
• Check setting and increase as
needed.
• Close door securely.
• Be sure food has cooled to room
temperature before inserting.
• Minimize door openings and
duration.
• Allow room for air to circulate
around the unit.
• Use proper voltage.
• Do not place unit close to heat
sources or direct sunlight.
