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iv. The remote control will not operate correctly unless it is being pointed at the unit.
v. There is an obstacle between the controller and unit. Please remove the obstacle and operate again.
Q8. my computer can’t read the hard disk
a: i. if this is the first time you are using the unit, please format it first. [NOTE – the WarNiNgS section
specifically say NOT to format the unit].
ii. if this is the first time you are using the unit, the master & Slave cable may not be selected correctly.
Please select master hard disk.
iii. if the computer USB can’t provide enough power supply, the hard disk will be noisy. if so, please check
whether the Computer’s hardware is upgraded or not. You may also purchase USB2.0 hUB to solve this
problem.
Q9: films downloaded from the internet are mostly in .rm/.rmvb format, which are not supported by the
unit
a: So far, only PCs, PDas, and mobile phone PDas with Windows/WinCE/Linux operating systems are
capable of playing real media files. Using the winav17/Wismencoder super transfer 2.7 software can
solve this problem.
Q10: i have downloaded a DivX movie and its corresponding subtitles. how do i open the subtitle file
when i watch the movie?
a: Please ensure the subtitle and movie files have the same file name and are stored in the same folder.
Once this is done, the movie will play with its corresponding subtitles. This unit only supports subtitles in
SrT, SUB format. Other formats must be transferred [to what?].
Q11: i can not change the video output in the Setup menu.
a: When you connect the hDmi cable to the Tv (whether you use hDmi output or not), you cannot change
the video output mode in the Setup menu. video output can only be changed in the Setup menu when
no hDmi cable is connected to the Tv.
