System 8700 User Manual
Rev 0.95
Page 7 of 32
Warranty and warranty repair
Unless other specific warranty terms has been agreed upon following terms apply:
DANFYSIK A/S warrants that the products manufactured by us will be free from defects in
material and workmanship that adversely would affect the normal functioning of the unit, for a
period of 24 months from the date of shipment. The exceptions to this are:
a )
Parts not manufactured by DANFYSIK A/S which are covered by the original equipment
manufacturer's warranty.
b )
Repair work which is warranted for six (6) months from the date of shipment from
DANFYSIK.
DANFYSIK A/S will repair or replace either on site or at the factory, at option and without
charge, any equipment which proves to be defective within its warranty period.
In the case of warranty, DANFYSIK A/S will pay or reimburse lowest freight rate (two-way) of
any item returned to DANFYSIK or our designated agent/representative, provided that prior
written authorization for such return has been given by DANFYSIK A/S.
This warranty shall not apply to any equipment which has become defective or unworkable due
to mishandling, improper maintenance, incorrect use, radiation damage or any other
circumstance not generally acceptable for equipment of a similar type.
On standard products, DANFYSIK A/S reserves the right to make changes in design without
incurring any obligation to modify previously manufactured units.
The foregoing is the full extent of this warranty, and no other warranty is expressed or implied.
In no event shall DANFYSIK be liable for special damages arising from the delivery, late delivery
or use of the equipment.
If any fault develops, the following steps should be taken:
•
All RMA-
cases are handled via Danfysik’s web based RMA
-system. It can be accessed from
the official Danfysik web page
(via the Service & Test tab), where a
RMA Quick Guide also can be downloaded. Alternatively, the RMA-system can be accessed
directly via
•
Notify DANFYSIK A/S, giving full details of the problems, and include Model-Type and Serial
number.
On receipt of this information, DANFYSIK A/S will give you either service information or
instructions for shipping.
•
All shipments of DANFYSIK equipment should be made according to our instructions and
shipped in the original or a similar container.
•
Only suitable materials are to be used for shipment.
