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Step away from metallic windows because they absorb RF
energy.
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Go to the highest spot possible to make the call.
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Step away from computers or electronic equipment.
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If you are in a car, first park, then try the call from outside the
car.
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If you are near or directly under a cellular/PCS radio tower,
walk at least one block away.
My device has not connected to the service for quite a while. Is
there anything I can do myself before calling Customer Care?
Yes, try powering your device off and on. After your device boots,
you’ll know you’ve connected to the service when you see the
in the title bar again.
What Web browsers do you support on the Desktop Interface?
Web browsers IE 5+ are supported on both the Windows and
Macintosh operating systems, as well as Firefox and Safari.
Why do the Web pages I open using the device’s Web Browser
application appear different from the pages I open on my
desktop computer?
The Web pages displayed on your device have been reformatted
so they are easier to read on a small display. The same or similar
information displays; it’s just laid out on the screen so that it’s
easier to view on your device.